Circles User Reviews

Customer Experience

Positive experience48.9% of reviews
Neutral3.0% of reviews
Negative experience48.1% of reviews

~ Based on 133 written reviews from the US App Store.

What users say

Is Circles Safe?

Circles - Mental Health Groups appears safe based on user ratings. AppsHunter Safety Score for Circles is 96/100.

This assessment is based on 3,407 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.5% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 3,407 App Store ratings for Circles.

Is Circles Legit?

Circles - Mental Health Groups is no longer available in the App Store. AppsHunter Legitimacy Score for Circles is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Info grab

After putting in info of mine, then it tells me it’s pay to play.

A lifesaving community

There is no better resource for narcissistic abuse recovery. Learn from professionals and hear from a community that’s been through it. It helps people get clarity and understand what’s happened. A wonderful app.

Unauthorized charge on my card from this app

I tried using their customer service to ask why I was being charged a weird amount after doing the free trail and they said it wasn’t from them. But Venmo just verified it was from them and is issuing me a new card immediately. So I would not trust this app unfortunately.

Otherwise the conversation ls on there were actually very helpful and healing. Pretty unfortunate.
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7day free trial

Wouldn’t let me move past to the free trial , kept trying to charge full price, just deleted the app.

DV Survivor

This is a great app, I wish it was not so pricey because it’s something I need right now more then anything, but the discussions, the people who share their stories that you can relate to, is everything a person struggling to find themselves after a toxic situation, this is the app for you.

Lifesaver

Circles has been the ONE thing that has helped me after leaving a toxic relationship. I’ve made friends and don’t feel alone in my experience when no one else in my life has understood. If you’re even considering downloading this app, I promise you won’t be disappointed. Well, at least I wasn’t. I am eternally grateful for this app and the facilitators on the app. This will forever be a significant part of my healing journey. It’s helped bring ME back to myself. 🩵
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Have to pay

Why do I have to pay for help?

Nice!

Great app because I am really wanting to learn more about a narcissistic and what they do because in the past year and a half with two guys two relationships and they both are narcissistic and I couldn’t deal with them so now I’m back to healing myself and this app really is great because it teaches me and makes me learn how to get myself back from all the damage
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Circles Mentally Depraves People

My father got involved in circles this past year and quickly was promoted to leading groups. He had much success and was a blessing to many struggling individuals. The website advertises that all leaders are credentialed, yet my father was not. About a month ago, he was asked to step down from leadership. He poured his soul into helping people and was a kind & gentle man. What transpired after being asked to step down with no explanation, was my father became suicidal and ended his life a month later. I have emailed countless times asking for answers, but Jessmar is less than helpful and keeps stating “privacy rules”. This company is a scam that kill’s people, that gets people so down that they end up in the state of despair. What they’re doing is not right and should be looked into. Take this review as a warning that sketchy stuff goes within this community. My father is dead because of circles. My brother also wrote a review which they took down. They have blood on their hands and are sweeping it under the rug.
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Waited for the host for 20 mins

Glad I didn’t pay for this

Lack of guidance and mismanaged platform

It was never fair to anyone to give regular members the power to facilitate rooms of up to 50 people without adequate training. Peer guides were neither paid or prepared themselves for navigating people’s emotional states. Circumstances of extreme abuse need better management training. A professional background in therapy and legally bound obligations of ethics and standards ought to be weighed over filling empty time slots with people who aren’t adequately prepared or vetted on any level. It isn’t fair to anyone. My opinion, Circles mismanaged this platform. And I hope the best for a platform that gave a lot in the beginning to so many.
More and more members seem to be using the site to date and it has come back to hurt everyone involved.
Members and Peer guides deserved better guidance by Circles support.
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Grateful

Definitely enjoy the app! Especially with the new features and now they provided more professionals. Also there is now 1:1 sessions at a weekly reasonable rate and sessions with small number of groups which I appreciate.

My father Committed suicide and this app and its leadership has a part to play.

My father, Wade Kenneth Halvorson III, was a kind and selfless man. He started using this app about five months ago, and it quickly became his passion. He loved helping people, running his circle groups, and putting others before himself. People truly loved and respected him. This app gave him life, hope, and purpose.

Sadly, he was not informed about certain policies. As far as I know, he was simply spending time with friends in the group, but after an investigation he was asked to step down—with no warning and no understanding that he had done anything wrong.

That broke him. He already struggled with anxiety and depression since he was 14, but the app had been helping him immensely. Losing it sent him into a spiral of hopelessness. After several attempts at suicide, he ended his life in a collision with a semi truck on August 24, 2025.

I can’t say this was the only reason, but I know it played a huge role. Being forced to step down without compassion or clarity was the trigger that pushed him over the edge.

I am heartbroken. My father was a good man who loved helping others, and the way this was handled cost him the hope he had left.
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You get what you pay for!

The circles mental health app is by far more affordable than personalized therapy and even group therapy. However, the sessions are not held by professionals as they are referred to as facilitators. Many of them are very nice people. However, many of the participants are in very early stages of their healing process and often discuss their same problems over and over, going from one room to the next. Many of them are having issues for beyond. What an online facilitated group chat. Can’t even begin to address.
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Billing

Before the end of my free trial period they charged my card for a full year of service. It has been impossible to get anyone to follow up on this. Beware!

Be careful with the subscription!

I’m being charged even when cancelled and it’s expired.

Pivotal Social Support for Victims of Narcissistic Abuse

I cannot say enough, good things about Circles. The experience of being discarded by a narcissist is a break up like no other. The narcissist seems to move on with their life freely and easily while we stay trapped in the broken down cage in which they left us. Circles app helped me step out of that cage and into my power. Hearing my story echoed back to me from so many other people’s mouths made a huge difference. The facilitators are top-notch and compassionate. This is a special place online and they protect it. It’s worth every penny.
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Fraud

Hi. I signed up for a free 7 day trial on 7/4. I chose to pay monthly after that. Now it charged me today 7/11 for the first month but is saying that I will be charged again on 8/4 which is only 3 weeks. If a 7 day free trial is free as advertised, you cannot charge me for that time. You also cannot state that I am paying for a monthly service if you I am paying a monthly premium for only 3 weeks. I feel scammed.
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I can’t sign in

This app I can’t rate yet because error messages keep coming on my screen that don’t make no sense at all how can yall fix the problem I have and account I’m trying to sign in and a message that don’t make no sense keep come up that don’t have nothing to do with me or what I’m trying to do

Victimizers

IG lured me to download this app, I did and fell asleep never to create an account. One week later I was charged $197. I reached out to circles telling them I can’t affrd this on disability for cptsd and that I didn’t even create an account. I asked if they could charge me for a month and refund the rest. I get an automated response several times telling me to cancel through apple because they did it. I’d already canceled through apple. They don’t care about who is on the other side. Clearly DO NOT CARE about the survivor. If they did, this company would resolve the issue and have a customer service number. DO NOT DOWNLOAD THIS SCAM!
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