Worse bank app
Keep failing to do selfie registration. Then cannot proceed any action including message to citibank or calling verification. Just stuck there like my whole bank account locked.
Most stupid app on the planet earth
You have made it impossible to use this app. No matter how many times I try I cannot authenticate my HKID because of the utmost most stupid authentication process is required the glare of a flashlight into a tiny box. Who comes up with stupid stuff like that? What is the point of having an app
Of
It’s impossible to use?
Of
It’s impossible to use?
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Unique Icon for Citigold and Citigold Private Client
I hope Citigold and Citigold Private Client could have their unique icon. Also, there seems to be a system glitch where one has to re-login using one time SMS if not “properly” sign out of the app.
The stupidest verification process i have ever used in my life
Its almost impossible to verify hkid and the selfies - I have tried for hours. the way u need to align the flash light to the center is extremely difficult.
Also it asks u to blink, u literally have to open your eyes to your fullest to make it aware those are your eyes. It kept failing which makes me look like a fool blinking to a damn phone.
Feels extreme low tech for this kyc provider
Also it asks u to blink, u literally have to open your eyes to your fullest to make it aware those are your eyes. It kept failing which makes me look like a fool blinking to a damn phone.
Feels extreme low tech for this kyc provider
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勁廢
可以俾零星我一定俾零！要自拍做身份認證，開哂全屋燈+純白背景仍然話失敗，你個app做唔到就唔好出啦，而家乜都做唔到！
