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Citibank HK

Citibank HK

by CITIBANK (HONG KONG) LIMITED

1.5K ratings
111 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • June 4, 2010
  • June 25, 2026

Developer

CITIBANK (HONG KONG) LIMITED
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About

Manage your finances with a streamlined mobile banking experience. View all account details, conduct wealth management, and make payments easily. Enhanced security features and personalized settings ensure a safe and convenient banking journey.

✓Consolidated account overview
✓Wealth management services
✓Easy payment and transfer options
✓Credit card management
✓Enhanced security features
✓Profile and settings management
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What users say

Summarized from real user reviews of Citibank HK. Based on 1.5K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍User friendly
  • 🚀Convenient and efficient
  • 🔒Secure and reliable
  • 🚀Fast and effective international transfers
  • 👍Easy to use

Negative things

  • 🐛Buggy and crashes frequently
  • 🐛Compatibility issues with new iOS versions
  • 🐛Login and transaction issues
  • 🤔Too many security layers and hassle
  • 🤔Cluttered with unnecessary features
See all reviews

What's New in Citibank HK

8.8.5

June 25, 2026

In this update, we have listened to your comments and made the following improvements: • Fixed existing problems to improve your user experience We appreciate your reviews and welcome your feedback on how we can continue to improve.

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User reviews

Most RecentHighest RatedLowest Rated

Not working

Have logged in on the website and am trying to authenticate a payment by scanning QR code. The app continually freezes and then gets me to put my full app password in again. Time after time. I literally can't make a payment from the website.
A TrailrunnerA Trailrunner

Can’t access

I can’t log in to view my account on the app after Face ID.
Portland WeirdPortland Weird

User friendly

They just know what you need and tailored for it
Jen52619Jen52619

Prince Dennis

A very convenient user friendly app. Thanks a lot Citi. You guys are always great.
Trevor0903Trevor0903

Buggy

I can’t even open the app at the moment
Andrew3453Andrew3453
See 106 more reviews

User experience

🐞

Reported Bugs

4 issues

Cannot input stock trading prices

Bug

Unable to add cards to Apple Wallet

Bug

Notifications not working properly

Bug

Forced updates causing app to stop working

Bug
✨

Requested Features

4 requests

Add QR code scanning for FPS payments

Feature

Allow logging out and switching between accounts

Feature

Provide option to set default debit account for transfers

Feature

Improve foreign currency exchange and transaction details

Feature

FAQ

What can I do with the Citibank HK mobile app?

The app allows you to view all your account details in a single panel, including investments, deposits, credit cards, and loans. You can also access wealth management services like stock trading and foreign currency exchange, make easy payments and transfers, and manage your credit card.

How does the app ensure my security?

Your security is a top priority. The app features an Enhanced Security function, supports face ID or fingerprint authentication, and provides real-time security alerts. This helps you bank safer anytime, anywhere.

Is this app free to use?

Yes, the app is free to download and use. There are no mentioned costs associated with its basic functionality, and it does not contain in-app purchases or advertisements based on the provided information.

Who is eligible to use the Citibank HK mobile app?

This mobile app is exclusively for customers of Citibank (Hong Kong) Limited and Citibank, N.A. Content provided through the app is intended for territories where these entities operate or are licensed to operate.

How can I get help if I have questions about the new app?

The app includes a searchable 'HELP' tab where you can find answers to common questions. The developers also welcome user feedback to continue improving the app's functionality and user experience.