Citizens Bank & Trust FL User Reviews

Customer Experience

Positive experience58.3% of reviews
Neutral0.0% of reviews
Negative experience41.7% of reviews

~ Based on 24 written reviews from the US App Store.

What users say

Is Citizens Bank & Trust FL Safe?

Citizens Bank & Trust FL appears safe based on user ratings. AppsHunter Safety Score for Citizens Bank & Trust FL is 96/100.

This assessment is based on 2,284 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 2,284 App Store ratings for Citizens Bank & Trust FL.

Is Citizens Bank & Trust FL Legit?

Citizens Bank & Trust FL appears to be a legitimate app. AppsHunter Legitimacy Score for Citizens Bank & Trust FL is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Jim spivey

I mainly deal with the Auburndale office and their staff is the most pleasant and professional to work with. I really enjoy working with this bank.

Can NO LONGER access mobile. ๐Ÿ˜ก

I, NOW, can no longer access my mobile banking because of an ISO update staing 17 or later. This is incredibly frustrating. I just want to chk my account and now have to be burden of driving to the bank.

New app

Doesnโ€™t work canโ€™t get into my account on my I pad.my iPad is updated and I donโ€™t have 17 so you have locked me out of my accounts. Thanks for your new rotten app.

A truly great Bank

I have been with this bank for 3 years and itโ€™s the best bank i have used in years, nice people and excellent service, you canโ€™t ask for better than that.

Password

Quit changing password

Great Banking Experience

Citizens Bank offers the best customer service over all others! Highly recommended for your personal and business needs!

Best Customer Service.

Everyone is always kind and Welcoming .๐Ÿ˜‡

๐Ÿ‘Ž

This app let me starve because of service updates

Easy online banking

Iโ€™ve enjoyed dealing with this bank. Everything makes perfectly good sense. Thank you for the great treatment. I appreciate it.

iPhone 7plus

Not working on my iPhone 7

Unable to use iPad

I have a small checking account there and wanted to create an external transfer bank to link with and want to set up a bill pay. Cannot use my iPad to do this. I am told on the app I must have a desktop computer or a laptop, of which I have neither.
No other bank I deal with has this restriction. Seems odd.
Show more

Best bank ever

Been with Citizens since the 1980s. Friendly and efficient staff.

Statements

It seems I canโ€™t print our Dix Electric Inc statements it keeps doing my personal one? What am I doing wrong?
Iโ€™ve opened it in Dix Electric hit statement and it only brings up my personal one?

Problems

It does not work for me

No way to pay account online

Difficult to navigate unable to determine where to pay bill

My experience with Citizens Bank And Trust

All the ladies at the Auburndale location are absolutely amazing always going over and above from any bank I have ever dealt with! I will never change banks!โค๏ธ

Online Banking

Would be nice to see the whole address to be printed on bill payment for accuracy.

Waiting

I am a new customer at Citizen Bank and everything has been going along great except one thing, we were doing a bunch of transactions and the next thing I know the person who I was working with went away on vacation and I did not want to start all over again discussing all of these things with someone else so iโ€™m waiting until they come back to complete the things that needed to be done in reference to the accounts that I have open.
Show more

great app

I love how easy I can access my banking info!!!

Password Problems

Every time I try to sign in, it says my password is wrong, even though I know it was 100% correct. I try to reset my password and it doesnโ€™t allow me to. Itโ€™s so frustratingโ€ฆ.