City & County Mobile

City & County Mobile

by City & County Credit Union

95 ratings
77 reviews
Free

Details

  • Released
  • Updated
  • November 17, 2011
  • May 5, 2026

Features

City & County Mobile screenshot #1 for iPhone
City & County Mobile screenshot #2 for iPhone
City & County Mobile screenshot #3 for iPhone
iphone
ipad
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About

Manage your finances conveniently and securely on the go. Check balances, pay bills, deposit checks, and transfer funds. Locate branches and ATMs easily.

✓Check account balances
✓View account activity
✓Pay bills
✓Deposit checks
✓Make transfers
✓Find locations and ATMs
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What users say

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What's New in City & County Mobile

2026.113.60655

May 5, 2026

Bug Fixes New Features

User reviews

Slow APP due to Recent Update

Your recent APP update added an animated feature requesting, “Let’s Chat!’ The animation takes a second or three to load and display. This does nothing except prevent members from signing on for two or more seconds. If you need to set up a waiting room due to excessive load, do that! Otherwise stop slowing down things.
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Crashes

App does not work, like at all. I downloaded it and it crashes a few seconds into startup

How is this a real financial institution

The amount of bush league BS I’ve dealt with

Worthless after recent updates

Started out as a great app several years ago, but now since the recent updates over the last year, the app has slowly gotten into the point where nothing loads, there’s constant errors, and the app crashes. Now as of today since the most recent update, I can’t even access it because it doesn’t load at all.
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Won’t open on iPad

Since ~July 2025 this app no longer opens on iPad. Please fix it!

User experience

🐞

Reported Bugs

69 issues

Animated feature slows down app loading

Bug

App crashes on startup

Bug

App does not load

Bug

App crashes constantly

Bug

App not opening on iPad

Bug

App not working for past month

Bug

App not letting users log in

Bug

App throws back to logon screen after selecting BillPay

Bug

App shows unauthorized to proceed

Bug

App kicks users out of account

Bug

App locks users out of account

Bug

App won't let users change password

Bug

App lost landscape mode on iPad after update

Bug

App goes down for hours randomly

Bug

App consistently crashes during transfers

Bug

App shows 'unknown error has occurred'

Bug

App takes 10+ seconds to log in with FaceID

Bug

Login is confusing/poorly designed

Bug

Secure messages difficult or impossible to access

Bug

Quick access function not working

Bug

Face ID no longer works

Bug

Obnoxious to type password each time

Bug

Quick access not working with update

Bug

Unable to register new device after upgrading iPhone

Bug

Security code not recognized

Bug

Bill pay works on iPhone but not on iPad

Bug

Face ID/quick access hasn't worked for months

Bug

App is atrocious

Bug

Employees complain about constant issues

Bug

App kicks out after more than three transfers

Bug

Mobile check deposit says check failed

Bug

Login shows system failure

Bug

FaceID has been broken for weeks

Bug

Face ID no longer works, shows a problem

Bug

Won't let user do a passcode

Bug

Credit card hub disappeared and returned

Bug

App consistently crashes nearly each time transfers are made

Bug

App is slow and takes 10+ seconds to log in with FaceID

Bug

Mobile deposit never works

Bug

Camera for mobile deposit never lines up

Bug

Quick access still does not work properly

Bug

Error every time trying to set up quick access

Bug

App doesn't let user log in to account

Bug

App doesn't open on phone after update

Bug

App says unknown error has occurred

Bug

App changed to say account could not be found

Bug

Mobile deposit feature disappears

Bug

Fingerprint ID not working

Bug

Frequently have to retype password

Bug

Check deposit option and quick access keep disappearing

Bug

Requires reinstall and app verification to function

Bug

App will not open after update

Bug

Face ID and mobile check deposit not working

Bug

Face ID was working until last update

Bug

Cannot transfer savings money to checking, gives 'unknown error'

Bug

App isn't working or can't connect often

Bug

Unable to make alternate amount of payment

Bug

Have to press numerous times for payment to process

Bug

Can't deposit a check ever

Bug

Mobile check deposit function doesn't show up on the app after a few uses

Bug

Check deposit function has disappeared yet again

Bug

App doesn't always have the ability to deposit a check

Bug

Check deposit option disappearing

Bug

Face detection and check deposit are main issues that break

Bug

Cannot see loan info or enable Touch ID

Bug

App used to work great but not anymore

Bug

App wouldn't recognize user or let them see account after update

Bug

Transactions are super slow

Bug

App gets errors 5 days after installation

Bug
✨

Requested Features

17 requests

Fix animated feature slowing down app

Feature

Implement waiting room for excessive load

Feature

Fix app not opening on iPad

Feature

Fix BillPay on iPad

Feature

Fix app crashing

Feature

Fix inability to make transfers

Feature

Fix app kicking out and locking out users

Feature

Fix password change issues

Feature

Restore landscape mode on iPad

Feature

Ensure 24-hour human support for banking issues

Feature

Fix Face ID/quick access functionality

Feature

Fix mobile deposit feature

Feature

Improve credit card interface

Feature

Add Face ID support

Feature

Fix check deposit disappearing

Feature

Fix loan information visibility

Feature

Enable Touch ID

Feature

FAQ

What can I do with this app?

This app allows you to manage your City & County Credit Union accounts on your mobile device. You can check balances, view transaction history, pay bills, deposit checks, transfer funds between accounts, access statements, and find nearby branches or ATMs.

Is there a cost to use the app?

No, the app is completely free to download and use. It is provided as a complimentary service by City & County Credit Union to help members manage their accounts conveniently.

How do I deposit a check using the app?

The app features a mobile check deposit function. You will typically need to endorse the check and then take clear photos of the front and back of the check through the app's interface.

What if I have issues with the app?

If you encounter any problems or have questions while using the app, you can contact a member service representative for assistance. They are available to help resolve any issues you may experience.