City of Logan User Reviews

Top reviews

Not a great app

Properly developed apps should not act as a web wrapper and redirect to websites. This defeats the purpose of using the app in the first place. Needs a redesign from a proper developer.

No good

The app never opens. Has been like this for a long time! Please fix!

Application performance

With the latest update or of any unknown reason when I open the app is stuck on the opening page but not opening at all. Delete it and reinstall it again and again and still the same issue. Will it be fixed? Just can’t believe this as multiple times I’ve reported and reinstalled it as per instructions provided by the developer and still after months the problem is still the same
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App won’t even load

5 mins sitting on the “one moment while we set up your app” and nothing changes.

Does not work

I open the app and continuously get stuck on the opening screen and an error message. It's the same issue that has been reported for over 4 years!
I also have the City of Gold Coast app and it's a breeze to use. Logan Council advocates for using the app, but it's impossible.

Appreciation performance

With the latest update or of any unknown reason when I open the app is stuck on the opening page but not opening at all. Delete it and reinstall it again and again and still the same issue. Will it be fixed?
Just can’t believe this as multiple times I’ve reported and reinstalled it as per instructions provided by the developer and still after months the problem is still the same
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Appreciation performance

With the latest update or of any unknown reason when I open the app is stuck on the opening page but not opening at all. Delete it and reinstall it again and again and still the same issue. Will it be fixed?

App doesn’t work

I have tried to set up this app so many times now and every time I get the same message “one moment while we set up your app”- which never actually happens. Then I get a random notification about my bin day but can’t get to the notification in the app. If I could give 0 stars I would.

Nothing happens

A bit like the Logan City Council itself, the lights are on, but nothing happens.

Doesnt work

Can someone please sort this app out? Just sits on the first load screen and never loads up. Used to work fine but now is broken

Hasn’t worked since 2022

Stuck on Loading Screen “One moment while we set up your app…”

App doesn’t load

I used to be able to use this app and now I go to load it it just stays on the ‘one moment while we set up your app’ screen. Uninstalled multiple times and does exactly the same thing.

Doesn’t work iOS

Just fails to load and stays on the start screen indefinitely.

Poor

Would be great if it was well maintained.
Never works

Doesn’t even loa….

If we paid our rates as slowly as this app the council would be starting legal action.
It could be useful instead it’s ridiculous

Useless

Can’t even get any further and it kept saying can’t fetch your profile… uninstall and reinstall, still the same issue

App not working

App not working since the update

Notifications aren’t good

Each week I get a notification on my screen which bins. When I go into the app the notification isn’t there. Each week the number keeps going up on my icon even though I go into the app and the only way to get rid of the number is to delete the app and reinstall.

App is broken

Recently I have found app hanged on Welcome screen and does not work

If it worked...

Would be nice to have but I’ve tried multiple times for it to connect but says it can’t find my profile..? Even tried deleting and reloading but still nothing. Doesn’t work, won’t try it again...shame.
I give one star for the idea...