Free

Details

  • Released
  • Updated
  • August 20, 2020
  • July 15, 2026

Features

NEO Connect screenshot #1 for iPhone
NEO Connect screenshot #2 for iPhone
NEO Connect screenshot #3 for iPhone
NEO Connect screenshot #4 for iPhone
NEO Connect screenshot #5 for iPhone
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About

Control your compatible ducted air conditioning system remotely from any location. This app offers an intuitive interface to manage various functions like temperature, modes, fan speeds, and zone control. You can also set timers and manage multiple systems for ultimate convenience.

Remote ON/OFF control
Zone control
Temperature adjustment
Mode selection (Cool, Heat, Auto, Fan)
Fan speed control
Away and Quiet mode
Timer settings
Multiple system management
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What users say

+1

What's New in NEO Connect

2.0.6

July 15, 2026

Bug fixes and App improvement - Occasional connection issue is fixed now. - Customer feedback - keyboard overlap on text description is fixed. - Timer count down between mobile app and wall controller is improved.

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User reviews

Never works so annoying

This has to be the worst app. It never works and it always “offline” even when everything is showing online. It’s very frustrating.

Unreliable

Two weeks ago suddenly only about 5 percent of the app changes go through. Totally unreliable after having been just fine for a while. No amount of reinstalling or repairing helps

Terrible

App has horrible connection, have had trouble connecting app to unit since we got it year ago and it’s much worse now. Basically can never connect using the app, this is a joke guys.. stop investing so much in advertising and invest in your product

Never Able To Use The App

I downloaded the app because my house is two stories and while I’m upstairs it’s nice to not have to go downstairs all the time to turn it on, BUT IT NEVER EVER CONNECTS … LIKE EVER, I’ve deleted and redownloaded I’ve updated at this point is there another app I can use for my air con now because I’m sick of all this
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Was alright for 2 yrs…

We’ve had the system for 2 yrs. Things were ok. Occasional connectivity problems but they seemed to work themselves out until the past couple of weeks when we’re trying to use the ac as winter approaches. The app says all the things :
-the system is off line. It’s not.
-You can connect briefly then if all goes greyed out and you have no chance in hell reconnecting and get told the system is offline again. Wait a few days and you can get back on.

It was pretty good for a bit. Can you please sort this out!? The update that included zoning control was good.

Just make the damn thing more stable!!!

So I just wrote this and then the phone updates the app. Let’s see if there’s any improvement
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Developer apps

User experience

🐞

Reported Bugs

18 issues

System offline errors

Bug

Network timeout errors (504)

Bug

App crashes

Bug

App freezes

Bug

App doesn't launch

Bug

Reverts settings

Bug

Zone control issues (turning off a zone turns all on)

Bug

Display shows different status than wall controller

Bug

Circular progress issue (stuck on connecting)

Bug

Timer setting issues (1 year ahead)

Bug

Slow response rate

Bug

Login screen freezes

Bug

Incompatible with older devices

Bug

App no starting after latest update

Bug

Connection failure

Bug

Gateway timeout errors

Bug

Alexa skill not available on Amazon.com marketplace

Bug

Band Steering and PMF router settings impact reliability

Bug

Requested Features

7 requests

Add Siri shortcut features

Feature

Add ability to edit schedules through the app

Feature

Control using Siri

Feature

Add new schedules via the app

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

Local network access

Feature

FAQ

What does NEO Connect do?

NEO Connect allows you to remotely control your compatible ActronAir ducted air conditioning system from anywhere in the world. It provides an intuitive interface for managing various functions of your AC system.

What are the key features of NEO Connect?

Key features include turning the air conditioner and individual zones ON/OFF, changing the desired temperature, selecting modes (Cool, Heat, Auto, Fan), choosing fan speeds, enabling Away and Quiet modes, setting timers, and controlling multiple air conditioning systems.

Is NEO Connect free to use?

Based on the provided information, the app is free to use and does not have in-app purchases or ads. You will need a compatible ActronAir ducted system to utilize its features.

What air conditioning systems are compatible with NEO Connect?

The app is designed to control compatible ActronAir ducted air conditioning systems. Specific compatibility details would typically be found on the ActronAir website or within the app's support documentation.

How can I use NEO Connect to manage my home's climate?

You can use NEO Connect to adjust your home's temperature, turn zones on or off, and select specific modes like heating or cooling, all from your smartphone. This allows for convenient climate management whether you are at home or away.