Frustrating App
I cannot log in, the system knows my email address, I clicked on forgot password multiple times but an email never arrives. I don’t have a junk folder so don’t say to check this folder. Please help me.
Simply doesn’t work
App and connectivity is always patchy. My network says it’s connected but the app won’t work. This happens constantly . If I had not inherited the heating / cooling system and it was not expensive to replace I’d rip all the hardware out and start again. System is a total white elephant, the app and its patchy connectivity the icing on the cake
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Should be called NEO DISCONNECT
All i ever see is the word DISCONNECTED!! Fix this goddam app!
This app is extremely unreliable and needs significant improvement
Like many of the other reviews here - It frequently displays messages such as “system offline” or gets stuck on “connecting” before failing and promoting me to retry, but it still won’t connect. I’ve tried logging out and back in, as well as uninstalling and reinstalling the app, but the issue persists. It’s very frustrating to use and clearly needs more development and testing to improve its reliability.
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Trash
Never connects
