Civil Service Pensions

Civil Service Pensions

by Equiniti Ltd

0 ratings
102 reviews

Archived App (Last seen on 25 Nov 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 9, 2019
  • June 10, 2021
Civil Service Pensions screenshot #1 for iPhone
Civil Service Pensions screenshot #2 for iPhone
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Civil Service Pensions screenshot #7 for iPhone
Civil Service Pensions screenshot #8 for iPhone
Civil Service Pensions screenshot #9 for iPhone
Civil Service Pensions screenshot #10 for iPhone
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About

Manage your Civil Service pension benefits with this interactive app. View and update personal and contact details, access annual benefit statements, and model your retirement. It provides access to P60s and payslips for those receiving a pension.

View personal details
Update contact information
View pension benefits
Access Annual Benefit Statements
View P60s and Payslips
Retirement Modeller
Manage Death Benefit Nominations
Show original description

What users say

What's New in Civil Service Pensions

4.1

June 10, 2021

New version (4.1) includes some minor bug fixes and an update to the homepage buttons

User reviews

Eh?!?!

What kind of app is this? It provides absolutely no useful information about my pension. Better off using the online portal unfortunately.

Pointless

Can never view my benefit statement, and going to death benefits pops up an accept decline box with no dialogue. Use the website

App needs work.

Pension has disappeared and can't find any info not the best app needs more work or updates.

Utterly Useless App

The civil service pension s team are currently doing an appalling job of looking after the needs of those working in the civil service. The app is appalling quality and the website is not much better. The team behind the app and website needs to put more work into offering a good service to its customers. I will raise this with my local union and employer as it is near impossible to contact the pensions team.
Civil Service employees deserve better treatment.
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Rubbish

This app appears to have been abandoned by the publisher. It doesn’t work.

Developer apps

User experience

🐞

Reported Bugs

15 issues

Login credentials not recognized despite correct password

Bug

App hangs indefinitely on loading screens

Bug

Annual Benefit Statement shows 'not available' despite being available on website

Bug

Face ID setup resets on each login

Bug

Two-factor authentication code window too short (10 seconds)

Bug

Password reset not syncing with app authentication

Bug

Touch ID not persisting between sessions

Bug

Server returns incorrect information error

Bug

Death benefits popup appears with no dialogue options

Bug

App crashes when accessing certain menu items

Bug

Forced logout every 30 days

Bug

Verification codes not received via SMS

Bug

Authentication code entry fails after submission

Bug

App incompatible with older iOS versions

Bug

Pension data disappears from app display

Bug

Requested Features

10 requests

Restore retirement modeller functionality

Feature

Enable viewing of historical Annual Benefit Statements

Feature

Add pension forecast calculator

Feature

Improve current pension valuation display

Feature

Add partial retirement calculator

Feature

Restore direct portal access link

Feature

Implement abatement information display

Feature

Add death benefit nomination management

Feature

Improve Face ID reliability

Feature

Add payslip and P60 access

Feature

FAQ

What does the Civil Service Pensions app do?

The app allows Civil Service pension members to interactively manage their pension benefits. You can view and update personal and contact details, check your current pension benefits, and access summaries and full copies of your Annual Benefit Statements.

What key features are available in the app?

Key features include viewing personal details, updating contact information, checking current pension benefits, accessing Annual Benefit Statements, viewing P60s and payslips (if receiving a pension), using the Retirement Modeller, and managing Death Benefit Nominations.

Is the Civil Service Pensions app free to use?

Yes, the app is free to download and use. You will need to register for an account using your username and password, which can be obtained via the app or the Member Portal website.

What devices is the Civil Service Pensions app compatible with?

The app is compatible with mobile devices. While it is not optimized for iPads, it can still be used on them.

Who is the target audience for this app?

This app is designed for individuals who are members of the Civil Service pension scheme. It is intended for those who wish to easily access and manage their pension information and benefits on the go.