BAD!
I definitely do not recommend it! You list a product, and when an order comes in, a customer representative contacts you via the app to say the item is out of stock; they then show you a replacement product—the exact same model—but try to sell it to you at a higher price. It is a total scam; I experienced this repeatedly and finally gave up. I also noticed many times that the leaderboard is full of bots. Never use this service.
Show more
Great customer support from Gilden
Gildan was very helpful and patient while assisting me with my CJdropshipping setup. She answered my questions quickly and helped me work through my warehouse and shipping issues. I really appreciate her support and professionalism. Thank you, Gildan!
Miss
Nice things
Very Unreliable for Serious Businesses
Review:
I strongly advise anyone starting an e-commerce business to be very careful when using CJ Dropshipping. My experience has been extremely frustrating and has negatively affected my business.
Orders often take a very long time to process and ship. In some cases, items stay in “processing” for many days or even weeks before they are dispatched. This creates a serious problem when selling on platforms like TikTok Shop, where customers expect fast shipping and tracking updates.
Another issue is that communication with agents is inconsistent. Sometimes they promise certain processing times, but those timelines are not respected. When delays happen, it often feels like there is always an excuse rather than a real solution.
Shipping delays from China can cause customers to wait far longer than expected, which can lead to unhappy customers, refunds, and damage to your store’s reputation.
For small sellers or beginners trying to grow their online business, reliability and speed are very important. Unfortunately, my experience with CJ Dropshipping has not met those expectations.
My recommendation is to carefully evaluate other fulfillment options or suppliers before relying on CJ Dropshipping for your business.
I strongly advise anyone starting an e-commerce business to be very careful when using CJ Dropshipping. My experience has been extremely frustrating and has negatively affected my business.
Orders often take a very long time to process and ship. In some cases, items stay in “processing” for many days or even weeks before they are dispatched. This creates a serious problem when selling on platforms like TikTok Shop, where customers expect fast shipping and tracking updates.
Another issue is that communication with agents is inconsistent. Sometimes they promise certain processing times, but those timelines are not respected. When delays happen, it often feels like there is always an excuse rather than a real solution.
Shipping delays from China can cause customers to wait far longer than expected, which can lead to unhappy customers, refunds, and damage to your store’s reputation.
For small sellers or beginners trying to grow their online business, reliability and speed are very important. Unfortunately, my experience with CJ Dropshipping has not met those expectations.
My recommendation is to carefully evaluate other fulfillment options or suppliers before relying on CJ Dropshipping for your business.
Show more
Storage
I used to store my goods in their warehouse and TikTok suspended my shop account. Now I am trying to have CJ ship my stuff to my address but can’t get hold of anyone. My goods are worth couple thousand dollar in value.
Can’t refund you
This company dosent refund you when a product is out of stock or is discontinued, and if they do refund you it takes up to 4 months
Customer service
Very recommended, high customer service and fast resolution, Yuci cao has helped me always on time.
Best app ever
Love it
It’s worth it, but be very careful.
Out of all the outlets to do drop shipping this is one of the easiest one and the more practical one. However, good luck with return items. Shipping takes forever. And they are very helpful but the moment CJ messed up no matter what, they are willing to work with you and give you a refund. It’s a shame.
Show more
Unprofessional.
Very unprofessional experience. After placing my order, they added a $30/hour “labor fee” to pack the goods and couldn’t even tell me how many hours it would be or the final total price. I don’t feel safe doing business with a company that can’t give clear, transparent costs. I decided to cancel and contact my bank instead.
Show more
Faulty product
Gave me a faulty product.
Scam
I have ordered many products this year but this company has been by far the worst company I’ve dealt with. I ordered 100 items from here months ago and the items have never shipped. I try to get ahold of customer support and they refuse to give a refund and when I ask when will I get my products they tell me to not worry… what a joke I hope the BBB shuts this down soon so hard working Americans can stop being robbed.
Show more
The best personal agent!
I have the best personal agent out there named Ariana Wang & she went above & beyond to help me resolve my issue! I couldn’t be happier! (:
Good app in future
Good luck
Language
The system language cannot be translated. It does not match the app description.
Disorganised
App is very disorganised, the item could be out of stock but they don’t notify you. And the shipping prices keep changing, they notify you via messages which is just spammy. The app was just keeps glitching and not letting me send items on top of that. Like it could be more organised in my opinion. I have lost more money than I have made.
Show more
Terrible
Non of the items every ship, I’ve tried to use this for my business but I can’t even get a sample order to ship! Talking with merchants is a VERY painful experience, go to any other drop shipping app this one is garbage.
Great Customer Service SUKI
They exceeded my expectations thanks for the friendly reply.
Placed an Order & My Account For Blocked 😂
It’s a scam. I’m a dropshipper & this was 1 of the app i use, I placed sample orders to try out the products and after it charged my paypal account i got blocked from CJ. I emailed “my agent” and all of a sudden they’re slow at responses but they was always quick before
Disappointed with the current bulk order!
I’m really disappointed with my experience! I placed a bulk order, made sure to communicate everything clearly, and was assured the order would be handled properly. However, when I received the items, the t-shirts were completely different from what was described. They didn’t match the size chart at all, and the fit was totally off. After raising a dispute, the agent I was working with went silent, and all I’ve gotten back is a vague response saying the description has been updated. No one seems to care about resolving the issue. It’s frustrating, especially after all the time I’ve spent emailing back and forth since December. This has definitely made me leave a negative review, something I rarely do, but I feel it’s necessary to warn others
Show more
