Claim Assist

Claim Assist

by Claim Assist LLC

26 ratings
3 reviews
Free

Details

  • Released
  • Updated
  • December 10, 2019
  • July 2, 2026

Features

Claim Assist screenshot #1 for iPhone
Claim Assist screenshot #2 for iPhone
Claim Assist screenshot #3 for iPhone
Claim Assist screenshot #4 for iPhone
iphone
ipad
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About

Streamline insurance claim management with this app. It facilitates live claim acceptance, trip planning with GPS routing, real-time arrival sharing, and direct member communication. The app also features an activity log, note and photo capabilities for file completion, and personal profile management for compliance.

Live claim acceptance
Trip planning and GPS routing
Real-time arrival sharing
In-app messaging
Activity log
Note and photo capture
Profile and schedule management
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What's New in Claim Assist

2.2.13

July 2, 2026

Bug fixes and improvements

User reviews

Annoying

At first I mostly liked this app. But now it is slow, frequently shows “no connection” even though I have 5G internet, and the app does not send me any notifications. Very frustrating. Please fix!

Screen orientation

Please make it so the screen can rotate, I work off my iPad and it’s really annoying that I cant keep it on the Magic Keyboard, it will not go horizontal.

Notifications don’t update

This is a very useful app. I’m very glad to have it, I am glad to use it. However, the notifications are almost useless, because they do not update. A number will indicate I have three kickbacks, but they have been cleared a while ago, and I do not in fact have any kickbacks. The number will indicate that I have five completed claims for the day, however, the claims have been turned in, and when opening completed claims, it shows that it is empty. The messaging app doesn’t forward notifications or pop-up meaning that I get all messages delayed, and thus is useless.
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FAQ

What is Claim Assist used for?

Claim Assist is designed to help insurance carriers and adjusters manage all aspects of an insurance claim assignment, from initial acceptance to final file completion.

How does Claim Assist help with inspections?

It includes features for planning inspection trips with GPS routing, sharing real-time arrival times, and taking notes and photos directly within the app to streamline the inspection process.

Can I communicate with policyholders through Claim Assist?

Yes, Claim Assist has a built-in messaging system that allows for easy and direct communication with members regarding their claims.

Does Claim Assist track claim progress?

Yes, Claim Assist maintains a real-time activity log that tracks all actions taken on a claim from the moment it is accepted until it is closed.

How does Claim Assist help adjusters stay compliant?

The app allows users to manage their personal profile, including certifications, training, and licenses, helping them stay current and compliant with professional requirements.

What devices is Claim Assist available on?

Claim Assist is available for iPhone, iPad, and iPod devices.

Is Claim Assist free to use?

Yes, Claim Assist is available for free download and use.

How often is Claim Assist updated?

The latest version, 2.2.1, was released on March 20, 2026, indicating regular updates to improve functionality and address user needs.