SettleAssist vs Claim Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SettleAssist
This application streamlines the inspection of residential exteriors for hail or wind damage. It provides support for both SettleAssist and ScopeAssist products, simplifying the damage assessment process.
- Exterior home inspection
- Hail damage assessment
- Wind damage assessment
- Supports SettleAssist
- Supports ScopeAssist
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The Accurence app simplifies inspecting the exterior of homes and residential buildings for hail or wind damage. The app supports both SettleAssist and ScopeAssist products.
Claim Assist
Streamline insurance claim management with this app. It facilitates live claim acceptance, trip planning with GPS routing, real-time arrival sharing, and direct member communication. The app also features an activity log, note and photo capabilities for file completion, and personal profile management for compliance.
- Live claim acceptance
- Trip planning and GPS routing
- Real-time arrival sharing
- In-app messaging
- Activity log
- Note and photo capture
- Profile and schedule management
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Claim Assist is an innovative and professional solution for insurance carriers and adjusters to quickly and accurately handle all aspects of an insurance claim assignment. Claim Assist is your personal assistant for handling claims from start to finish! • Live claim acceptance. Receive and accept claims as they come in. • Plan inspection trips. Built in GPS can assist in planning and routing trips. • Real-time arrivals. Share real time inspection arrival times with members taken directly from GPS. • Easy communication with members. Message members directly from app with built in messaging system. • Real-time activity log. Claim assist tracks activity as it happens on a claim from acceptance to closing. • Simplify completion. Take notes and photos directly from the app to easily manage each claim and streamline file completion. • Manage personal profile. Easily keep track of certifications, training and licenses to stay current and compliant. Also, control personal work schedule and parameters to fit your needs. With real-time assignment creation, scheduling, mapping, and completion, Claim Assist provides progressive claim inspection services.
Screenshots
Verdict
SettleAssist and Claim Assist both sit at 3.8 stars, but that hides the real split: 37% of SettleAssist's written reviews are positive against 0% of Claim Assist's. SettleAssist also leads on ratings volume (275 vs 27). Claim Assist's advantage is update cadence (weekly vs every 6 weeks). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.8 for SettleAssist against 3.9 for Claim Assist. That said, the two scores are not equally well evidenced: SettleAssist has 275 ratings behind it against 27, so its average is the more settled of the two. Written reviews are what separate them: 37% of SettleAssist's written reviews are positive against 0% of Claim Assist's.
SettleAssist ships an update every 6 weeks, Claim Assist weekly. The most recent releases landed on October 20, 2026 and October 11, 2026 respectively.
| Parameter | SettleAssist | Claim Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (275 ratings) | 3.9 (27 ratings) — better |
| Positive reviews | 36.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 275 — better | 27 |
| Update frequency | Every 6 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 54 MB | 125 MB |
| Age rating | 4+ | 4+ |
| Developer | Accurence | Claim Assist LLC |
Customer experience
SettleAssist
Claim Assist
Bugs and requests
SettleAssist
Reported bugs
18 issues- Forgets login repeatedly
- Errors during setup and use
- No resend function for failed claims
- Delays in photo processing
- App adds pain line items for everything
Show 13 moreShow fewer
- Jams Xactimate
- Rearranges photos in report
- Freezes, locks up
- Photos get stuck inside the app
- Voice dictation not working correctly (iOS 13)
- App does not work when network is unavailable
- Glitchy performance
- Estimates are of poor quality
- Ridiculously slow and inaccurate
- Very glitchy
- Creates horribly inaccurate estimates
- Won't open claims or locks up
- Photo quality is an F
Requested features
11 requests- FaceID/Biometric login
- "Apply to all elevations" option for guttering
- Improve password management (allow reuse, no forced resets)
- Offline functionality
- Improve photo quality
Show 6 moreShow fewer
- Add more material variations
- Improve estimate tree appearance upon upload
- Add all options for roof coverings
- Improve voice dictation for photo labeling
- Advanced login features
- Update to better suit user needs
Claim Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SettleAssist
No in-app purchases
Claim Assist
No in-app purchases
Questions
Is SettleAssist free?
Is Claim Assist free?
Which has better reviews, SettleAssist or Claim Assist?
Do SettleAssist or Claim Assist have ads?
Which is updated more often, SettleAssist or Claim Assist?
Other comparisons
