Classlist User Reviews

Name: Classlist: connecting parents
Rating: 2.66667 (3 reviews)

Classlist: connecting parents

Intrepid Ant Ltd

📚 Education

🌟 Lifestyle

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Basic and no webapp available

Loads of annoying ads. Highly irritating that you have to take up precious space on your phone to use it. They should make a webapp available.

Mama, Clinician & Entrepreneur

3 months ago

Response from developer

Hello, we appreciate you taking the time to review. We completely understand that phone storage is valuable, and we don't take downloading an app lightly! We chose to build a native app because it allows us to offer a much smoother overall experience including better control over essential notifications than a browser can provide. That said, we are always looking at ways to optimise our app's size to keep its footprint on your phone as small as possible. An ad-free version is available to schools. You can suggest this to your school, or contact us via the helpdesk for us to do so on your behalf. https://help.classlist.com/hc/en-us/requests/new

Great app for school communication

Classlist makes it very easy to stay connected with the school community. The app is simple, useful, and helps parents keep up with events, messages, and updates. Really helpful for staying informed.

inosoma

5 months ago

Response from developer

We're delighted to hear that. Thanks so much for taking the time to review us, we really appreciate it. The Classlist Team

Thanks

very helpful

Nefes1810

5 months ago

Response from developer

Thank you for taking the time to rate us. All the best, The Classlist Team

Easy to use and good value.

Classlist is easy to administer and use by parent. The fees for ticket booking and raffles are good value.

Lucky Black cat !432

5 months ago

Response from developer

We love that events and raffles are bringing your school community together! Thank you for taking the time to review us. Best wishes, The Classlist Team

Useful app

We’ve been using the app for a number of years. Great way to engage with you school community. Love the events and fundraising ability of the app too. Would recommend. We’d be lost without it

Scwelchy

5 months ago

Response from developer

Thank you, Scwelchy, we really appreciate your comments and will share them with the wider team. Have a lovely day

Simple to use

It is really effective and easy app

Sjsjjssjsjjsj

5 months ago

Response from developer

Thanks for your rating! We're here to support your school community. All the best, The Classlist Team

Awful

I have just deleted this app after months of complaining about irrelevant emails. It seems that the whole school can be messaged from one person who has lost a jumper. This is really not helpful for a working parent who already has too many emails!! I have asked for help to turn off notifications from the school, all of my notifications are off and I am still getting these irrelevant messages. Not a fan!

HayleyRoy

a year ago

Response from developer

Dear HayleyRoy, we're sorry to hear that. Your school has got the option to disable whole school posts for parents. If you or your school contact the help desk, we can guide them. You should be able to personalise your emails too. Reach out to us: https://help.classlist.com/hc/en-us/requests/new We are also looking into greater personalisation of notification settings. We hope you find a more satisfactory experience in the near future.

Clunky app

UX average, has some errors, annoying to use.

Chris AAA

2 years ago

Response from developer

Hi Chris, we'd like to improve that score for you. If you would like to share some specifics, please drop us a line with details and/or screenshots. support @ classlist . com We're listening. Thanks

A cause of stress for users

1. Whenever I click on the photos it crashes - I hope a reinstall will do the trick.
2. Difficult to switch schools because my two children are in different schools that both use the app.
3. Everyone prefers WhatsApp - at a push I would prefer if Facebook made a separate encrypted schools section as they would probably do a better job.

Dieseldawn

2 years ago

Response from developer

Dear Dieseldawn, sorry to hear you're having trouble. We're looking into it. If you contact our help desk we can troubleshoot for you. To switch schools: simply tap the arrows to the left of the school name in the header to see your other schools. Make sure your account uses the same email address. We're here to help https://help.classlist.com/hc/en-us/requests/new

Great app for streamlining PTA comms

Helps make event admin a breeze although a little clunky in places (not being able to adjust/turn off the questions associated with tickets is a bit annoying!)

Would be great if the platform was available in other languages!

Ct0044

2 years ago

Response from developer

Thanks for taking the time to rate and review Ct0044! We'd love to know which languages are on your wish list. Should you like to share that, or your other wishes, do drop us a line on our help desk https://help.classlist.com/hc/en-us/requests/new where it will be shared with the product team. Best wishes

Not an user friendly app

This app is rather painful to use. It is mainly an email like bullhorn as it does not have any additional useful function. It is moody in terms of logins, difficult to create separate groups, does not update properly. Not quite sure why schools would pay for it, a waste of valuable funds.

Parent with Classlist app

2 years ago

Response from developer

sorry to hear that. We'd like to help you have a better experience. Get in touch with the help desk and we'll troubleshoot the logging in issues and listen to understand better what groups you want to create. https://help.classlist.com/hc/en-us/requests/new

Very useful for meeting new families

I have found this app really helpful for knowing who is who at school as we were new, having joined a year after most people. It is great seeing both pupil and parent names in the class. I was able to reach out to parents of children living nearby to arrange some play dates to help my son make friends. Also I can see what is on at school in terms of events run by the parents association and other messages about what’s happening. It is a friendly way of getting to know others at school.

Busy busy working mum

2 years ago

Response from developer

We're so appreciate you sharing that. We're really pleased you find Classlist useful. Many thanks for the review!

A really helpful free tool for PTAs

We feel it’s really effective as a platform. There could be more options for maintaining confidentiality with the guest lists.

Hy5emp

2 years ago

Response from developer

Many thanks for your review! If you haven't shared already, we're always happy to hear more about your needs via the help desk. https://help.classlist.com/hc/en-us/requests/new We'll do our best to earn a five star rating from you!

It’s ok… but lots of quality of life issues that make you wonder if they actually use it themselves

So the apps a nice concept and overall they’ve build something very useful. But this app makes me want to scream more than most. You have to login Every. Single. Time. And there’s no Face ID or Touch ID - it’s not that hard to add.
Notifications don’t take you to the right place. Etc etc. Just a frustrating experience to use really.

Dumb Barton

2 years ago

Response from developer

Hello Dumb Barton, sorry to hear you're having trouble. Do you find the logging out issue still with this latest version? Let us know. We hear you and yes, we use it all the time, so we'd really like to see why that's not working for you. Please contact us on the help desk where we can troubleshoot for you. https://help.classlist.com/hc/en-us/requests/new We're also keen to hear what notifications are not reaching their destination. We're here to help! Classlist Team

Invaluable

Really useful as both a parent and PTA committee member. The parent /child finder is often invaluable when you either can't remember parent names (but your child can tell you their child name) or to check which class /year a child /parent is in. As PTA we now use the events function for all events including ticket sales for fête workshops and activities. The biggest challenge is getting new parents to tailor their notifications so they don’t feel bombarded with too many (eg choosing to limit it to a weekly round up)
The support help is always super responsive when we have a query too, and they are always open to ideas to improve. Getting better steadily.

KL2KL2

3 years ago

Response from developer

Many thanks for your comments, KL2KL2. We really appreciate them! Help desk is here when you need it, or for feedback anytime.

Excelllent App

As a PTA chair, this app saves so much time and makes running events super easy.

Gemma434

3 years ago

Response from developer

Brilliant! Many thanks for sharing, Gemma434

Terrible app

The UX is poor, especially switching between the Admin and Parent views.

It’s really buggy and often requires a reinstall to overcome issues.

I wouldn’t go near the app but, unfortunately, it’s being imposed on us by the school my children go to.

It feels like it’s been designed and built by people who’ve never worked with mobile apps before.

southsidestick

3 years ago

Response from developer

Hello southsidestick, we're really interested in your views and would love to hear more. The switch between admin and parent is something we're working on as we update the admin side. We'd be happy to understand your needs. We're sorry you've had a poor experience. Do get in touch where we can help you directly https://help.classlist.com/hc/en-us/requests/new

Keeps logging me out and then not recognising my email address

I like the app when it works but frequently when I click a notification it opens the app and then I’m logged out. When I enter my credentials it tells me the email address is not recognised. I can log in on the web with the same credentials so I know it works. Advise from support it to remove the app and then reinstall which is not really a solution

datasaver_79

3 years ago

Good idea but doesn’t work well

I have lost count of the number of times I have been logged out and find it difficult to get in again. Most of us have stopped using it and moved to WhatsApp instead

Londonlou23

3 years ago

Failing

Since the app updated (21 May 23) it refuses to open , just remains on the dots as per the startup screen and never progresses

JPDoy

3 years ago