ClickUp User Reviews

Customer Experience

Positive experience38.5% of reviews
Neutral12.6% of reviews
Negative experience48.9% of reviews

~ Based on 1,144 written reviews from the US App Store.

What users say

Is ClickUp Safe?

ClickUp: Tasks, Chat, Docs, AI appears safe based on user ratings. AppsHunter Safety Score for ClickUp is 94/100.

This assessment is based on 9,298 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 9,298 App Store ratings for ClickUp.

Is ClickUp Legit?

ClickUp: Tasks, Chat, Docs, AI appears to be a legitimate app. AppsHunter Legitimacy Score for ClickUp is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cant login

I like this application just find I set up my account in my computer and used a gmail address to sign in. I cant log into the app because it wants a password which you don’t setup when you use google to login. So I cant login to the app. Useless…

Unify productivity

Great app for all tasks, business, life, clients and whatever you want to organize and follow with sharing possibilities that will change the way you live, play and work

Feature parity is nearly there

If it’s been a while since trying the mobile app it’s worth another look. The feature parity is steadily increasing. Especially with the ability to chat with super agents, there’s not much that you can’t do on the mobile app.

Love clickup.

I am a ClickUp nerd! I've got my own ClickUp consultant on speed dial and I live inside the programme. My bed sheets are embroidered with a ClickUp logo and I have a copy of the logo on the inside of my underpants. Sorry that was going a bit too far but I do love ClickUp and I use it for everything.
Show more

Não funciona fora do Wifi

Mesmo problema de sempre. Muito pesado, não carrega fora do wifi

More bugs on an update that supposed to reduce them

Clickup moved the due date to start date when you try to update the due date. The time goes with the start date too. Very annoying. This just started happening a week ago go or so

Helping to close my mental tabs

I was recently recommended this app. It is the best thing that could have happened to me especially at this point in my life. I love lists and even more than that, I love checking things off of it. This helps me to stay accountable as a business owner and bride while also getting my work done without feeling overwhelmed.
Show more

Click bait

Wouldn’t even send me a verification email. Big thumbs down

Well organized

This app makes working together as a team feel effortless.

ClickUp is undoing all my tasks!

When I open the app, it starts moving all completed tasks back to the backlog, increasing the number of overdue items. I’ve even recorded a video of that. So embarrassing! Are you guys vibe coding? I’m a senior software engineer, just so you know.

Powerful tool

I thought ClickUp might be a cheaper alternative to Motion. Having now used ClickUp for a year, I realise Motion wasn’t really the solution to my particular need. I don’t need a robot to schedule my next job, (my wife does that!) rather, present some options from which I can choose based on how I feel at the moment. I came for the Gantt chart but stayed for the Getting Things Done.
I haven’t found a use for the AI yet, I have to devote some time to learn how to ask it the right questions.
Show more

Not mobile friendly

SSO is broken and it keeps logging me out. Also, the app is like the web…. What’s the point? Might as well just be on chrome.

Très pratique!

Je mettrais un 4 1/2 étoiles. La base est assez simple mais certaines fonctionnalités demeurent encore complexe. Par exemple, l’application est supposée fonctionner avec les courriels et pourtant, nous n’arrivons pas à joindre un courriel à une tâche.

Excellente application pour le travail collaboratif!
Show more

One of the best AAA+++ Triple A Rating for life.

One of the best AAA+++ Triple A Rating for life. Feature rich and consistent across multiple platforms.

How is it possible…

Update:

We replaced ClickUp with a vibe coded front end over the top of Notion and it works infinitely better for a fraction of the cost.

Original Review

… to generate software this awful?

I feel like if I had sat down and worked with a team of geniuses for a year on the problem statement “how can we make this as awful as possible” we wouldn’t have come close to this monstrosity.

I hate everything about it.

Let’s be honest, JIRA and Confluence could be better but they certainly aren’t this. Whatever this is.

I’ve been forced to use it at my new company (3 weeks in, have already got approval for us to move off it).

A couple of unbelievably annoying things I can’t even begin to get my head around:

- you have made a document. Cool. Now you think “let’s move that document into a nested view with other similar documents”. Easy, I just drag and drop that right? Wrong. You don’t. In fact I have no idea how you do it. ClickUps own AI told me to Ctrl C + CTRL V it into a new space. Seriously. That’s the solution in 2026.

- you want to create an Epic (because, you know, software development) with user stories underneath. The best you can do here is a create this (yourself) then run everything as sub-tasks. Which is frankly awful. But let’s assume you do this (because you have to) you now just move the sub-tasks independently of the Epic, right? Wrong. The only way to do this is to change a weird view setting (which defaults back every time) and then you can move them. But it also duplicates all the sub tasks as tasks now so your board instantly becomes a living nightmare.


I would go on but I won’t as I’ve already spent more time thinking about this software than the people that developed it. Hopefully AI will render this rubbish all superfluous to requirements as honestly it’s wasted hours of my life I’ll never get back trying to do simple stuff.

Right, I’m off to complete my funding request for Atlassian
Show more

Uploads slow

Whenever there's an update, I remain hopeful that the upload function will get better. However, I'm still experiencing difficulties, as uploads often don't complete even after 5-10 minutes of trying. I end up having to airdrop my video to my laptop first before uploading it to the task. I really love ClickUp overall, but this app hasn't quite met my expectations yet.
Show more

TURNS ONE MAN BAND INTO SYMPHONY!

(IT AIN’T EASY) Ya gotta stay with it til it becomes more intuitive and UI is understood. But you’ll go from intimidated to recognizing how powerful but useable it is. The A.I. (so far) has BLOWN MY MIND! I’m able to do stuff that would’ve taken weeks, and (I’m just getting started at it). But it turns a one man business into one that operates like it’s a 10 man business! I’m thrilled but STILL figuring out as I go….
Show more

The best virtual virtual assistant!!!

Since I have started using this app I have been more present with my family, prepared for business tasks, more productive in my school activities. My life is better organized and tasks that used to take me hours are often done in half the time. The best of everything else that I have tried.

How is this 4.6?

It’s not even possible to login! Like seriously how is anyone getting into it? As a new user who signed up via Google, you get stuck in a loop that keeps leading back to the nowhere.

App não entra com e-mail do Google

Aplicativo não fornece a opção de entrar com o e-mail pelo Google Gmail conforme no desktop.