Great functionality and insights
I’m a big fan of the new CFB app and feel the user experience is much improved. But in addition to the banking services, I’m especially impressed with the Impact Banking insights into the CFB lending, my data about my own transactions aligned with my values, and the small-business directory of all the various B-Corps, 1%, and other mission-aligned businesses. It would be great to help calculate my carbon footprint and help me offset my emissions with certified offsets.
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Exceptional bank
Staff is always helpful. Enjoy banking with a mission.
Climate First & their app is the worst
This is the worst bank I’ve ever used, which is very unfortunate because the mission resonates deeply with me. The number of times I haven’t been able to access my money is absolutely mind boggling. They offer zero support outside of business hours - even in emergency situations, there is nobody to reach. My personal and business accounts are being moved to another bank this week.
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Love CFB and App Update once I reset my password
Climate First Bank is an amazing digital banking app and I love having high interest both savings AND Interest, while also investing in a livable future. I had some recent issues with the new app, then customer service got me to use my last 4 digits of my ssn with my username, and that prompted the needed reset of my account password and login for full functionality. Now it works like a charm once again.
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Mobile app
The new upgraded app isn't very user friendly like my other bank apps. I can't see a running total history of my savings or checking accounts.
