spectacularly bad app
what a terrible set up with god awful UX.
App
Add a crowd meter and not letting people on silver sneakers add anything else like the Pilates isn’t right. I might just have to go to another gym just because of that. Why are we limited to the live classes?
Took away feature
There is no longer shortcuts. The app is bad and annoying. Why force us to use this instead of integrating into the wallet app.
Won’t let me cancel membership
It should be theft if someone cancels an account and they keep taking money!
Can’t Access Workouts
So, the first month the app was exactly what I needed. Then all of a sudden I couldn’t access any of my previous workouts, couldn’t log a new workout, half the buttons are entirely useless.
The Customer Care phone line gets you nowhere, tells you to talk to your local gym about the app, but they have no control over the app or any ability to help with it. Not their fault.
I just want to log my workouts and be able to see what I did last time.
The Customer Care phone line gets you nowhere, tells you to talk to your local gym about the app, but they have no control over the app or any ability to help with it. Not their fault.
I just want to log my workouts and be able to see what I did last time.
Show more
