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CN Express Pass

CN Express Pass

by Canadian National Railway Company

31 ratings
65 reviews
🔧 Utilities
💼 Business
Free

Details

Released
December 9, 2021
Updated
October 5, 2026

Features

Background Location Access

Developer

Canadian National Railway Company
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About

This app connects intermodal customers and employees to daily business information. It allows drivers to plan terminal check-ins and check-outs in advance, saving time and boosting productivity. Users can also access productivity tips, safety information, and facts about specific terminals.

✓Advance terminal check-in
✓Asset availability updates
✓Fast gate entry
✓Electronic gate slip
✓Bad order reporting
✓Productivity and safety tips
Show original description

What users say about CN Express Pass

Reviews of CN Express Pass are mostly negative: the Utilities app is rated 2.5/5 from 31 App Store ratings. What users like most: some users report fixes for slow issues (Cyberlpt), new functions are consistently added (Cyberlpt). Top complaints: app frequently not working after updates, login issues persist. Summarized from real user reviews.

Positive things

  • 👍Some users report fixes for slow issues (Cyberlpt)
  • 👍New functions are consistently added (Cyberlpt)
  • 👍Some users report great improvements over time (Crazypiltot)

Negative things

  • 🐛App frequently not working after updates
  • 🐛Login issues persist
  • 🐛App is very slow and cumbersome
  • 🐛Inconsistent functionality, often requires kiosk use
  • 🐛Cannot enter empty container information
  • 🐛Loads not accepted for specific locations (Quebec)
  • 🐛App does not update current load situations
  • 🐛Navigation elements (menu, back arrow, X) are unusable
  • 🐛Date and time input errors
  • 🐛Mandatory training login issues
  • 🐛Cannot enter chassis number for pickups
  • 🐛Buckslip not opening after ingating
  • 🐛Cannot find chassis or check order status accurately
  • 🐛Cannot create visits (plus sign not illuminated)
  • 🐛Cannot log in to update training
  • 🐛Cannot enter empty return to yard without booking number
  • 🐛Cannot search or locate equipment/units
  • 🐛Face recognition logs out frequently
  • 🐛Too many unnecessary steps and questions
  • 🐛Cannot send tickets via email or text
  • 🐛Cannot use QR scan or enter number for check-in
  • 🐛Drivers stuck at terminals with no help
  • 🐛Errors preventing entry or causing long waits
  • 🐛App is considered 'trash' and 'garbage'
  • 🐛Old app (Modal Pass) was better and more user-friendly
See all reviews

What's New in CN Express Pass

3.1.7

October 5, 2026

Enhancements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Terrible App

This app always have problems !!
EEightiesDaTrucker

Outgate error

Since updated the app it not allows you to enter empty containers information. Every time need to call remprex to outgate an empty unit. Its really frustrating.
BBeing_rs

does anyone maintain this app?

for months now loads going to Quebec wont be accepted on the app with the same error every time, calling to ingate can take up to 50 phone calls before someone answers, but im sure whoever reads this doesnt even care.
AAnnoyedDriver69

Not being up to date

Sometimes it is not update to show the current situation of loads and shows some errors like; not billed yet while it has already billed; pick up not found in inventory.
AAbbas.hut

App functionality

I can’t use the option at top, the triple line option, the back arrow and X option in the app. That’s only problem I have with this app.
11;!!!
See 60 more reviews

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User experience

🐞

Reported Bugs

40 issues

App not working after update

Bug

Login issues (username/password incorrect, cannot log in)

Bug

App crashes or freezes

Bug

Slow loading times

Bug

Cannot enter empty containers

Bug

Loads not accepted

Bug

App does not update load status

Bug

Navigation elements (menu, back arrow, X) not working

Bug

Date and time input errors

Bug

Cannot log in for mandatory training

Bug

Cannot enter chassis number

Bug

Buckslip not opening

Bug

Incorrect chassis status (good order vs. bad order)

Bug

Cannot create visits (+ sign not illuminated)

Bug

Cannot find rail car assignment

Bug

Cannot add empty return to yard

Bug

Cannot locate equipment in yard

Bug

App logs out due to inactivity

Bug

Face recognition is useless

Bug

Cannot send tickets via email or text

Bug

Cannot use QR scan or enter number

Bug

Errors causing long waits

Bug

App is unresponsive

Bug

System crashes

Bug

Does not give locations

Bug

Too many error screens

Bug

App stops working most of the time

Bug

Key to start entering information won't work

Bug

Long lineups at gates due to app issues

Bug

UI looks good but functionality is bad

Bug

Cannot create a visit

Bug

App works when it wants to

Bug

Errors preventing entry

Bug

Record not found errors

Bug

Cannot search up a location

Bug

Does not show location to unit

Bug

Does not show if unit is on train

Bug

App breaks down every single day

Bug

Always saying something went wrong

Bug

Does not have reminder of password / keeps logging out

Bug
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Requested Features

17 requests

QR code scan or number entry for check-in

Feature

Location map feature

Feature

Ability to update driver's license/home state

Feature

Ability to delete account and start over

Feature

Fix date and time input errors

Feature

Improve app speed and reduce slowness

Feature

Make app more user-friendly and less complicated

Feature

Bring back the old app (Modal Pass)

Feature

Allow entering empty container information

Feature

Allow entering chassis number for pickups

Feature

Fix login issues and password problems

Feature

Allow sending tickets via email or text

Feature

Improve rail car assignment visibility

Feature

Allow empty return to yard to be added in app

Feature

Fix issues with navigating and finding container locations

Feature

Implement a dark mode option

Feature

Allow users to update mandatory training without login issues

Feature

FAQ

What does the CN Express Pass application do?

The CN Express Pass application connects intermodal customers and employees with daily business information. It facilitates advance planning for terminal check-ins and check-outs, aiming to save time and increase productivity for drivers. The app also provides users with productivity tips, safety information, and facts about the CN terminals they visit.

What are the key features of CN Express Pass?

Key features include the ability to create advance check-ins for terminals, receive updates on asset availability, and benefit from a clean and fast gate entry process with an electronic gate slip. It also supports bad order reporting and offers productivity and safety tips.

Is CN Express Pass free to use?

Yes, based on the provided information, the CN Express Pass application is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements within the application's description.

Who is the target audience for this app?

This application is designed for intermodal customers and employees, with a specific focus on drivers who utilize CN terminals. It aims to streamline their day-to-day business operations and provide them with essential information for efficient terminal visits.

How does this app help improve productivity?

The app enhances productivity by allowing drivers to plan their terminal check-ins in advance, reducing wait times. Features like a fast gate entry process and electronic gate slips further expedite the process. Additionally, users receive productivity tips and information that can optimize their operations.