CN Express Pass User Reviews

Name: CN Express Pass
Rating: 2.5 (30 reviews)

CN Express Pass

Canadian National Railway Company

🔧 Utilities

💼 Business

Customer Experience

Positive experience3.1% of reviews

Neutral3.1% of reviews

Negative experience93.8% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Summarized from real user reviews of CN Express Pass. Based on 30 reviews and a 2.5/5 average, it highlights the 3 positives and 25 negatives reviewers mention most about this Utilities app.

Positive things

👍Some users report fixes for slow issues (Cyberlpt)
👍New functions are consistently added (Cyberlpt)
👍Some users report great improvements over time (Crazypiltot)

Negative things

🐛App frequently not working after updates
🐛Login issues persist
🐛App is very slow and cumbersome
🐛Inconsistent functionality, often requires kiosk use
🐛Cannot enter empty container information
🐛Loads not accepted for specific locations (Quebec)
🐛App does not update current load situations
🐛Navigation elements (menu, back arrow, X) are unusable
🐛Date and time input errors
🐛Mandatory training login issues
🐛Cannot enter chassis number for pickups
🐛Buckslip not opening after ingating
🐛Cannot find chassis or check order status accurately
🐛Cannot create visits (plus sign not illuminated)
🐛Cannot log in to update training
🐛Cannot enter empty return to yard without booking number
🐛Cannot search or locate equipment/units
🐛Face recognition logs out frequently
🐛Too many unnecessary steps and questions
🐛Cannot send tickets via email or text
🐛Cannot use QR scan or enter number for check-in
🐛Drivers stuck at terminals with no help
🐛Errors preventing entry or causing long waits
🐛App is considered 'trash' and 'garbage'
🐛Old app (Modal Pass) was better and more user-friendly

Is CN Express Pass Safe?

CN Express Pass has mixed safety signals based on user ratings. AppsHunter Safety Score for CN Express Pass is 58/100.

This assessment is based on 30 user ratings, with an App Store average of 2.5/5.

Safety Analysis

33.3% of ratings point to a safe experience

6.7% of ratings suggest some concerns

60.0% of ratings point to a risky experience

~ Based on 30 App Store ratings for CN Express Pass.

Is CN Express Pass Legit?

CN Express Pass appears to be a legitimate app. AppsHunter Legitimacy Score for CN Express Pass is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible App

This app always have problems !!

EightiesDaTrucker

3 months ago

Outgate error

Since updated the app it not allows you to enter empty containers information. Every time need to call remprex to outgate an empty unit. Its really frustrating.

Being_rs

6 months ago

does anyone maintain this app?

for months now loads going to Quebec wont be accepted on the app with the same error every time, calling to ingate can take up to 50 phone calls before someone answers, but im sure whoever reads this doesnt even care.

AnnoyedDriver69

7 months ago

Not being up to date

Sometimes it is not update to show the current situation of loads and shows some errors like; not billed yet while it has already billed; pick up not found in inventory.

Abbas.hut

7 months ago

App functionality

I can’t use the option at top, the triple line option, the back arrow and X option in the app. That’s only problem I have with this app.

1;!!!

8 months ago

Date and time error

Oye MR IT GUY, Every time trying to type time in, it shows an error, in the following format which is not correct factually or logically. Check below in eastern canada
For an RV of 6:00 pm
"Select an ETA within Sep 10, 2025 at 8:30:00 PM - Sep 10, 2025 at 7:59:00 PM"
I wish it could be fixed sooner than later"

Sachinduggal

a year ago

app doesnt work

I have had to use the kiosk every single time, even when i plan a load in the app it doesnt work for ingates.

now im trying to update the mandatory training and it wont even let me log in, cn doesnt give you any other option than the app

creatednickname23

a year ago

Gary

Fudu app

Toor Gary

a year ago

Why no QR scan ?

I wonder what is point of it when check in if no QR code scan or number to enter no need to go through everything and give us like location map shows stuff like that make app real express not just enter details

Mustafa7O

2 years ago

Not working

For pickup only, app does not ask or allow driver to enter chassis number and obviously at gate it doesn't work afterwards.Did everything on my end like installing app again, updating phone etc. Please fix. its headache more than connivence. PLEASE FIX.

888sg