CNN User Reviews

Customer Experience

Positive experience25.5% of reviews
Neutral5.8% of reviews
Negative experience68.7% of reviews

~ Based on 1,384 written reviews from the US App Store.

What users say

Is CNN Safe?

CNN: Live & Breaking News appears safe based on user ratings. AppsHunter Safety Score for CNN is 96/100.

This assessment is based on 1,664,185 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 1,664,185 App Store ratings for CNN.

Is CNN Legit?

CNN: Live & Breaking News appears to be a legitimate app. AppsHunter Legitimacy Score for CNN is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Subscription Only! 😂🤣😂

You found the only way to make CNN less desirable. Great job chasing more users to other services.

Beware Privacy Choices

The Do Not Sell or Share My Personal Information toggle does not stay in the No position. It reverts back to Yes after a period of time.

CNN isn’t what it used to be

The app and perhaps even more the network’s focus is more on entertainment than news…..cnn is a joke

AppleTV

Love CNN news. Recently added to AppleTV. Streaming live, of course there are commercials. Commercials are fine but there’s only one commercial. SIX IDENTICAL COMMERCIALS IN A ROW! Please try for some diversity.

USELEESS unless…

You pay. Except for the titles you have no access to any news on this App. Watch it on television. I have deleted the App on my phone. We many and much better choices.

Too many commercials for their own shows.

I like CNN, however, when I try to stream on their app, there are sometimes when I have to sit through five minutes of commercials for their own shows. Please cut back on the amount of self promotion and get down to the news and commentary. That’s what I’m paying for.

Buggy

Asks cookie settings every time you open the app or click a new story..

Happy with service

Initially had an issue with fire stick freezing on CNN splash screen but issue was quickly resolved the next day after posting a review with my concern. App has worked consistently with no issues

Subscription Issue

I have a subscription. I am logged in. Its blocking me from reading articles because I have reached my “free” limit. When I click the alert it already tells me I have a subscription.

Doesn’t work good on TV

App works great on my iPhone but the ads on the TV are CONSTANTLY getting stuck. I’ve tried everything and still gets stuck. I mostly subscribe to watch on my TV. Please fix this 🙏🏽

Worst app ever . constantly crashes constantly having to log back in don’t even bother downloading

Never works always crashes

Goodbye

Great app and articles but making me pay for news when there are so many other options is ridiculous. Ya lost me!

Need subscription to live stream news?

Not happening. I’ll stick to Kate 11 and 5 eyewitness. Kinda bummed.

Expensive

Despite having to slog through ads, CNN still charges to read their new stories. Why pay for lower quality when the superior AP app is totally free?

Not News. Just far left opinions.

I’m a lefty. I’m disgusted with MAGA, and can’t wait to shift our federal government back to some level of normalcy.
But CNN isn’t helping. They work way to hard to bash the right rather then present the facts in a balanced way.
Read BBC or NPR or The Economist if you want news.
Read CNN if you want to live in your own far left echo chamber.
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log in service

I can’t find any way to access my saved articles. The Account section in Settings is completely blank, and there is no Sign In option. I’m using the latest version of the app in South Korea. Is this a bug or a regional limitation? Please fix this issue or make it clear where users can find their saved articles.
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The ads are insane

The ads are like 4 mins long. I also can’t watch cnn live which was the whole purpose of me getting the subscription

Au revoir

I’ve been using this app for many years. It wasn’t a free app in the beginning and shortly after the purchase it became free. That was only mildly irritating but this new business is the final straw. “You’ve reached your free article limit.” AP news is just as good if not better, hope you all make all the money your board is looking to make.
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Pause doesn’t work

I pay $6.99 a month for this app because Fubo does not have CNN and I do not have cable. When playing back any of the shows under Shows & Films, A-Z (which essentially houses all of their shows), you still have to watch ads even as a paid subscriber—but worse, if you hit pause, when you come back even two minutes or less later, the app has closed you out of your paused program. You then have to reopen it, find again the show you were watching, and fast forward to the point where you left off. If that weren’t bad enough, you also have to re-watch all of the commercial breaks until you get to your paused spot. I really hope they will fix this.
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Not the CNN I used to know

I watched CNN since the 80S the days of Headline News. Today I am turning you off because you have become co pro Isreal is ridiculous.