Cobalt Mobile Banking User Reviews
Customer Experience
~ Based on 113 written reviews from the US App Store.
What users say
Summarized from real user reviews of Cobalt Mobile Banking. Based on 4K reviews and a 4.8/5 average, it highlights the 8 positives and 8 negatives reviewers mention most about this Finance app.
Positive things
- 👍Reliable banking experience
- 👍Familiar and user-friendly UI
- 👍Helpful credit score features
- 👍Great customer service
- 👍Spectacular personal loan service
- 👍Aesthetically pleasing app
- 👍Convenient mobile banking
- 👍Stable and trustworthy credit union
Negative things
- 🐛Frequent app crashes and downtime
- 🐛Login and password issues
- 🐛Inconsistent app performance
- 🐛Outdated and limited app features
- 🐛Difficult check deposit process
- 🐛Ads and unnecessary prompts
- 🐛Lack of dark mode and text size options
- 🐛Face ID/Touch ID frequently deactivates
Is Cobalt Mobile Banking Safe?
Cobalt Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Cobalt Mobile Banking is 97/100.
This assessment is based on 3,967 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 3,586 App Store ratings for Cobalt Mobile Banking.
Is Cobalt Mobile Banking Legit?
Cobalt Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Cobalt Mobile Banking is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Ahem. STOP SENDING NOTIFICATIONS SOLICITING CUSTOMERS FOR LOANS OR OTHER PRODUCTS! YOU ARE ABUSING YOUR CONTRACT WITH YOUR CUSTOMERS THAT NOTIFICATIONS BE *IMPORTANT*!!! QUIT SENDING ADS IN NOTIFICATIONS OR LET US OPT OUT OF THEM! NOW!!!
Banking over 25 years. Very satisfied.
It’s not working properly to login & always have the errors, please fix it!
Coming from a giant bank to Cobalt was one of the best decisions we made! Customer service is great and the app itself is incredible intuitive and easy to use.
Jan Peden Pape
Easy to use.
I don’t understand how someone can pull money from your account and you have never purchased anything from them and you only use your card at certain merchants and never online. I’m very confused
Simple and easy to use!
Me encanta esta aplicación
Straight forward online banking and familiar UI w/ useful credit score features
Cobalt Credit Union is just the best. Always there for me when I need them. They don’t try to squeeze fees out of me and they don’t open phantom accounts in my name like banks do.
Staff treats me with the utmost respect with each encounter and continues to teach me about the services available to me.
Spectacular Service
Gracias Cobalt por ayudarme en momentos difíciles y con intereses bajos .
I love the app and cobalt!
I love the aesthetics of the app, but some features are hard to find. I’d like to see the payment and statement features more easily accessible.
I was with Wells Fargo for 15 years and had so many problems. I have several family and friends that have Cobalt. I made the change about 4 months ago and I am already so pleased to have Cobalt for my financial needs!
Cobalts staff in Denison are amazing!
Love the ap other than trying to deposit a check is not an easy task! My pinnacle bank ap is so easy to capture the photo, on Cobalt it’s a very frustrating thing to do. It takes me forever to get the check in the correct spot.
Please remove the ads for products from the account list. Putting this between me and my money is only going to sour me on your products. And stop with the digital id prompts. I also wish you honored my phone’s dark mode and text size settings. Why is all the text huge?! Otherwise, pretty great app.
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