Terrible App for Techs
This is not service tech friendly. Trash. Garbage. Dumpster fire. Inefficient. Corporate slop. Micromanaging app is all it is.
Poor Overall Functionality
Poor functionality/ performance. Constant updates that “fix” one issue but creates another. It’s like going in for surgery, and the surgeon fixes your broken leg, but in the process they somehow broke your arm.
First week using it
Absolutely terrible can’t get any other jobs. Won’t update keeps giving me the same error message.
Shameful
One of the worst companies and softwares I have ever worked in my 30 years as an IT director. Bottom of the barrel engineers and support staff. Sleezy lying sales people. Somehow got even worse after acquired by Access. Stay far far away.
Terrible app
It seems like there is an update a week. There are too many options that have not been made active, and if you try to use them, it messes the whole system up.
Frustrating
Extremely buggy app with frequent updates that seem to always create more issues requiring more updates.
New update broke app
New update prevents techs from seeing any documents attached to work orders.
HVACR Technician
I have went through many Tradesmen Softwares and this is by far the most limited software. Please do not buy. It’s as if the software is from 2008.
Apollo facilities technician
The company I work for switched to coins back in about 2017 possibly earlier & it is a wonderful technician tool. The Apollo Company dispatcher’s are very proficient in utilizing the many features that help streamline the call process. I particularly like the history feature because having background is important for both customers and technicians.
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Trash
Trash x2
Hvac journeyman
App is garbage. Locked me out after password change. People can not figure out how to reset. No link to forget password. Would not recommend.
