CoinTracker User Reviews

What users say

Top reviews

Hidden subscription fees and refuses to refund

They charged me over $1,000 in subscription fees for a service that I never used and refuse to refund me for it. Customer service is basically nonexistent as well.

They charged me when I had canceled my subscription

I had canceled my subscription over a year ago. And they charged me for a premium plan. Very upset they could just steal money from me.

Must Have

I FX trade, a lot of withdrawals…if not for this app I wouldn’t have known I was missing payments, Robinhood wasn’t depositing all my crypto. Thanks!!!!

Maybe it’s me, but I have so much trouble with this app

Once again I cannot login. I just logged in on the website, then try the exact same id & password on the app & I get locked out for 24 hours. They say you can get your crypto taxes ready in minutes, but it’s taken me days every year. I’d try another company but I’ve sunk so much time into getting transactions correct that I don’t want to start again with a new company not knowing if they’d be any better.
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I don’t understand the high reviews

This app feels like the old cable companies: it caches you with a low priced-package for then to app the cost 3 times before you can actually get what you need out of it. And each package gives very little value for the price. (Note: i am interested in the tax product. I decided to ask for a refund and look for another way. It’s $299 for just the crypto tax forms i then need to put into TurboTax which will also charge extra for having crypto income). Seems silly for them to overprice to this level instead of offering people a fair price so they become loyal customer. Especially when Claude/AI can already help w some of the same needs
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DO NOT USE THIS APP FOR YOUR TAXES

DO NOT USE THIS APP FOR YOUR TAXES! The company forces you into a yearly subscription plan just to pull tax information from all your connected wallets. They do this on purpose to squeeze every penny out of their customers. They also update their polices without informing their subscribers, so you’ll never know if they change anything until it’s too late. They know people use their platform for taxes so they force people to re-subscribe each year to access tax information, even if you’re already a paid subscriber.
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The best there is

This is the only app that I trust for my tax calcs. It is accurate. Tracks issues I would have missed and it’s obvious this was built by tax experts. Best of the best.

From (◑‿◐) to (◐‿◑)

¯_(ツ)_/¯Y²+c?🐟 ¾(+/-)

CoinTracker

This app makes it so easy to track my crypto assets even across multiple wallets. It is easy to connect to the wallet or just add in the address of the crypto asset. This is going to make it so easy come tax time.

Alessiofr

Good

Kyle Stephen Allred 1699

Satoshi Nakamoto

Excellent way to stay organized

This app helps me get things together before tax season so I don’t have to stress about it.

(could fix)
App speed and flow, sometimes I see inaccurate prices and slow market timing.
+
The icon that shows your portfolio on the home screen is very slow and the refresh button doesn’t always work so I stopped looking at it. Otherwise this app helps me a ton!
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Easy to use

So easy to track Coinbase portfolio

Buggy & errors

Sadly this app isn’t polished and ready for prime time. Constantly need to log in each time opening the app. Totals for most coins are off and lagging. I’m looking elsewhere

Every penny you get from staking is considered a transaction

Rip off. Every penny, you make from staking is considered a transaction and they charge according to how many transactions.
Absolute rip off Not recommended

My email used for this app was compromised or this app is selling your data.

Recently received a spam email from the email I used only for this app.

Financial Manager

Excellent tool to mange your cryptos

Conversions & Collecting Profits!!!

Great! Easy to Understand!

Glitch

Why is my profits in red and not green color???

Not accurate

The data appears to be inaccurate, and even the sums of some entries don’t match. I expected better from a paid product.