Columbia Mobile Banking User Reviews
Customer Experience
~ Based on 1,091 written reviews from the US App Store.
What users say
Summarized from real user reviews of Columbia Mobile Banking. Based on 21K reviews and a 4.4/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- ๐Friendly and helpful staff
- ๐Easy to use mobile app
- ๐กUseful mobile deposit feature
- ๐Secure banking experience
Negative things
- ๐Frequent app crashes and glitches
- โฑ๏ธSlow transaction processing times
- ๐Lack of transparency in account changes
- ๐Confusing account management (e.g., merged accounts)
Is Columbia Mobile Banking Safe?
Columbia Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Columbia Mobile Banking is 88/100.
This assessment is based on 20,968 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 20,968 App Store ratings for Columbia Mobile Banking.
Is Columbia Mobile Banking Legit?
Columbia Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Columbia Mobile Banking is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app worked pretty well when it was Umpqua Bank but now it takes forever to load. Often I have to remove the app from my phone and then add it back to get it to open. Please take the time to fix the issues.
Need to get rid of ledger on funds.No point.Just make things simple.So is the ledger funds a part of my available balance?What a useless confusing thing.Also takes forever to process purchases as they will show up not in order and doesnโt have a timestamp attached with purchases or deposits.for instance when i sale something on ebay and i select fast payment option in which the money should not take over an hour to transfer into my account.That is a major issue i miss about my old bank .The whole layout is much more confusing than any other banking app i have had .Money transfers might be the deal breaker.Way tooooooo slow . Ridiculous.
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This allows me quick access to attend to my banking with little effort.
User friendly.
Easy to access and operate
it is good once you get in but since the change over this app is super slow to log in
I find the AAP very easy to navigate. I like keeping track of my expenditures and it is easy to do.
The app is stable and easy to use for checking balances and seeing account activity. However for bill lay it leaves some things to be desired. If you need to change a bill pay date you canโt here. You have to do it from a regular browser. The only way on the app is to cancel a payment and then create a new payment. Overall itโs a good app.
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5 starts bank
The Bruceville bank in Elk Grove provides Great service. They have Professional employees who always assist customers with a variety of banking matters. They know their regular customers by name.
Your app works well enough as far as I am concerned.
pleasant interface and consistent features
Very easy to do all my banking with this app When I show my friends they are surprised how simple banking can be using their phone
Clean and easy app!
Once you get in you can move around between accounts very easily. The main thing that would take this app up to a 4 or 5, is being able to deposit off a picture into chosen account. Iโm not sure what it is called, I have it with my other Credit Union.
Works well for me
I use this app to do all my banking and paying my bills.
What a difference! I can now see all transactions in real time! Makes life a little easier! Thank you Columbia. Keep it up!
Itโs easy to use. Secure. A little slow at times but not to the point of frustration.
The people I deal with are amazing and continually support my banking needs. Heather is the branch manager at Cottage Grove and she is amazing
