Disgraceful company
Absolute disgrace of a company! Left my disabled dad in his wheelchair in the pouring rain. Never turned up after pre-booking and double confirming the booking. Not interested on the phone, didn’t care they left an 80 year old stranded in the pouring rain. Found a genuine cab driver in a van cab who took us after 1.5hrs.
DON’T USE THIS TAXI COMPANY!! If I could give them a zero I would!
DON’T USE THIS TAXI COMPANY!! If I could give them a zero I would!
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New app does not tell driver that you have paid on the app
The new app doesn’t tell the driver that you have prepaid on the app like it used to. This has put me off using the app as the driver expects to be paid again! Please fix this
App goes off when taxi is on the way.
Was good but now not fixed for ages. When the taxi is on the way it goes off & doesn’t tell you any other info! You ring the office & get told they are still trying to get you one but then the taxi is outside. Get it fixed it’s been months!!!
Closes when taxi is booked
Every time I book a taxi the app closes and when I re load the app it just shuts off not knowing my taxi is arriving or where about it is
App goes off when taxi is on the way.
Was good but now not fixed for ages. When the taxi is on the way it goes off & doesn’t tell you any other info! You ring the office & get told they are still trying to get you one but then the taxi is outside. Get it fixed it’s been months!!
Bugged app
The app has been bugged for months and doesn’t seem to be being addressed at all considering it’s not been updated for 3 months, the second a job is accepted it closes the app, you can completely close the app and go back in and it works UNTIL you go back to the accepted job so you can’t see where the driver is etc unless you call and get a rough eta, text to let you know they’ve arrived but handy to know how long at a glance
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Awful app
This app is awful to use, it accepts your booking but when you actually get a cab, the app fails and just won’t reopen. What’s the point in being told that you have a cab if you can’t track it!!!
Book with someone else
Time and time again ‘driver rejected’ standard jobs nothing wild it’s like they don’t want to work, book elsewhere other companies are likely cheaper anyway
Neil
Excellent driver an ride great journey thanks
Top driver, perfect route, spacious clean cab.
Top service, payment straight off my card for the exact fare.
Friendly driver
My driver was very friendly and accommodating…I like him
Amazing driver
Amazing driver
Booking for a future pickup
Cant book a future taxi or see the disabled taxi part , it seems like only to get a taxi right now to your door
Review 👍👏
Myself and my partner visit Liverpool 4/5 times a year. Always book with Com cabs never been let down. Drivers are friendly office staff are always courteous and helpful. Recommend them 👍
Pickup time not met - USELESS
Booked a cab for 4pm to get me to station for a train journey. By 4:07 hadn’t appeared so called the number and got automated message telling me my journey had been booked and taxi would be with me shortly. When I then spoke to the operator directly she told me they hadn’t got a taxi for me yet and they didn’t guarantee pick up times. So really it’s an utterly pointless app and no notification that there was a problem. Totally useless.
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Abysmal
The reason so many have diverted over to Uber, is simply the abysmal service on offer from other cab firms, unwilling to make a forward step into this millennia of tech. Avoid at all costs if possible.
Great Service
I have used them a few times, they are always to time, their drivers are friendly and professional I would recommend them.
Joke of a firm
Absolutely joke 1 hour wait for a cab when booking it said 10 mins phoned and they said the app doesn’t give correct time shouldn’t have app if it doesn’t work complain and they banned my joke of a firm better of using alpha or delta or even Uber
Poor
I wait in the royal Liverpool for 1 hr 20 mins and they never turned up when finally they text me saying they have arrived and I’d walked into Liverpool town centre got a black cab Just my luck to catch Corvid as I’ve got leukaemia and no immunity system
Wheel chair user
I am so annoyed my mother who is wheel chair bound was so excited to go out so ordered the taxi in advance so they had plenty of warning and guess what it never showed so was stood outside for half an hour mum in wheel chair and no show then one has just arrived half hour late with the worst attitude ever my advice is avoid
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