Compass Time Reviews: Is It Legit?

Customer Experience

Positive experience9.5% of reviews
Neutral12.2% of reviews
Negative experience78.4% of reviews

~ Based on 74 written reviews from the US App Store.

What users say about Compass Time

Is Compass Time Safe?

Compass Time appears mostly safe based on user ratings. AppsHunter Safety Score for Compass Time is 83/100.

This assessment is based on 876 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
19.5% of ratings point to a risky experience

~ Based on 875 App Store ratings for Compass Time.

Is Compass Time Legit?

Compass Time appears to be a legitimate app. AppsHunter Legitimacy Score for Compass Time is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Have to get manager permission to clock in two minutes early or clock out two minutes late…

A micromanager’s dream come true; force your employees to beg you every time they clock out late! Is this even legal?

Compass Time & Company

App will not properly show your vacation times or hours or wages correctly. Between the company struggles of operations and this app I’m pretty sure it’s a scam when what it shows “math” doesn’t even add up no matter if data it receives feeds are off. Pretty sure between the time clock one minute off and bad math someone somewhere is skimming wages and pocketing it.
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Inept

Some kind of issue essentially every single day in an app that is needed for clocking in and out. Down every single day. Pathetic.

Unusable in its current state

After its last string of updates, the app now requires you to make a new password at least once a week. It also won’t let you reset or create a new password in the app itself, instead telling you to call a number instead.

It shouldn’t be this much of a headache to see my paystubs and vacation/sick time.
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Updated and I no longer can see anything

The app updated and now when I open the app it shows me a black screen apps completely useless now

food service worker

good company to work for

Doesn’t work

This app hasn’t worked for me for a month. I am a manager and have tried every resource. The provided phone number just hangs up. Microsoft password change doesn’t work. Write a “ticket”? Says I’m not allowed. Asked GM to reset the password, doesn’t work. Please help.

Broken Useless Unable to Log in

It is a very broken app. It is even very difficult to log in. There are too many bugs that they have never been fixed. I think thr support team behind is very unprofessional.

Buggy app

fix your app its too slow

Where’s tipping

Does not show how much tips we made, on the hours we worked, What happened to it? Please adjust it and fix it.

Black screen

This app is so horrible! One minute its working, and the next its not. All of a sudden today it wanted to decide that it’s not working. I can’t see my time, or anything, but my paystub‘s. I have deleted the app, and reinstalled it. And it’s still giving me the same problems. I have logged out, and it’s still not working. I have reset my phone, and the app is still not working. So what is the problem!
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Barely works if it works at all

The company makes way too much money to have this app as the only tool for the employees to see our pay stubs this apps rating in reality is no where near a 4.anything

Time off requests

The ability to request time off is not functional

Out of Range errors

Consistent on getting out of range messages inside site or within time clock itself. I’ve uninstalled reinstalled, turned off iCloud relay, but only way it works is if I connect to job sites guest WiFi network? App should use gps, cellular, location as other apps have no issue but this app wants to associate ip or location by other means. Might be iPhone thing??
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Won’t let me log in or change password

I haven’t been able to log in for months,even after I switched locations. I can’t change my password because it says the self service part is being upgraded,but it has been months and nothing…Please fix this issue immediately.

Too Many Issues

When I clock in, half the time the screen is black and won’t load. I have to clock out four times for it to fully register. I’m not giving it one star because I appreciate the fact that you can see your paystubs and you can put in time off requests. Punching in and out of lunch operates smoothly as well. I want to love this app, but it’s a problem everyday.
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Useless app

Haven’t been able to log in for months. No one has made any attempts to address the issue. Neither the link in the app nor the phone number they list have worked and I’ve retried every week. My HR department has told me it’s an IT issue that they cannot help with and dismiss my problem.

Horrrrriiiibbble

Everytime I tryto clock out and everytime it FAILS. MY MANAGER IS BLAMING ME AND THREATENING ME THAT I will get into TROUBLE BECAUSE OF THIS!!!!

Waiting

An hour and still on hold.

Cant get in

So this app was great up until it logged me out and when i went to put in my password and it says invalid credentials…. Go to click on login assistance and it tells you the self service for password reset is being updated FOR WEEKS NOW….. Noone answers the phone either for the phone number they list…. Ive spent weeks trying to get help logging into my account so i can access my paystub, my hours worked, the time clock feature, my time off AND I CANT GET IN BECAUSE NOONE ANSWERS THE PHONE!!! Its getting old and they really need to help the employees!!! SOMEONE ANYONE PLEASE HELP ME RECOVER MY ACCOUNT
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