Connect by MakeMyTrip User Reviews

Customer Experience

Positive experience76.2% of reviews
Neutral0.0% of reviews
Negative experience23.8% of reviews

~ Based on 21 written reviews from the US App Store.

Is Connect by MakeMyTrip Safe?

Not enough ratings yet to assess Connect by MakeMyTrip.

Is Connect by MakeMyTrip Legit?

Connect by MakeMyTrip appears to be a legitimate app. AppsHunter Legitimacy Score for Connect by MakeMyTrip is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review

The app interface is good, but it gets hanged maximum times, like when we receive any booking, we get email and watsapp notification but it takes time to get that booking flashed on application, we have to wait to get it visible sometimes we get confused was it a malicious email or watsapp notification because the app didn’t-show the booking, fix the issue and get five star
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Feature-Focused: "Excellent Booking Tracking & Easy Navigation"

The MakeMyTrip Partner app is an incredibly efficient tool for hoteliers and homestay hosts looking to streamline their daily operations. It brings everything you need to manage your property right to your smartphone, making it easy to handle business on the go.

Tension free platform

The MakeMyTrip App is generally considered a highly reliable and tension-free platform for handling all your travel bookings in advance. It saves a significant amount of time by allowing you to manage flights, hotels, trains, and cabs all from one single application.

Poor Quality of App and Service

App and web are so buggy, saving info doesn’t stick, bad data validation where it is not required. Importantly I am struggling to reach partner care team with some issue with onboarding but I can find a number to call to. Many more issues. Onboarding experience is poorly designed .

Good for hotel management, room for UI improvement

App is good for managing my hotel, works best for any last minute adjustments, while UI is decent there is always scope of improvement

Easy to Use

The Connect app has simplified our property management. We can oversee all aspects of our hotel listing and bookings from our mobile devices, which is very convenient.

Essential for hotel inventory management

We rely on this app for managing our hotel's inventory and rates. It's quite efficient and helps us ensure we're always optimizing our sales.

Simplified Hotel Property Management

The connect app has simplified our property management. We can oversee all aspects of our hotel listing and bookings from our mobile devices, which is very convenient.

Essential App for Hoteliers

Connect is a game-changer for managing hotel rates, inventory, and promotions on the go. The interface is simple, updates are instant, and it saves a lot of time. Perfect for staying in control—anytime, anywhere. A must-have for every hotelier!

Significant Improvements made

The connect app has been significantly improved in recent months, you can easily make changes to rates inventory promotions from the app only. Its quite simple.

Improved

The UI is better than before with additional features which are really helpful and easy to understand.

User Friendly Interface

Easy to use and responsive interface, helpful to manage all the important day 2 day operations for the hotel like managing inventory, rates as well other restrictions. Bookings tab helps to see all the bookings on the app only, also it’s easy to check payment status and other details on the app itself.
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User friendly

The new app is pretty user-friendly. Changes in how many rooms are available and open are much more clear now...

Significantly improved

The Ingo app has improved significantly over time, bringing a host of new features that make it much easier to make changes on the go. The user experience is now smoother, and it's become a go-to tool for quick mobile updates. I'm excited to see what features they add next to enhance the experience even further!"
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Bad App Management

The App never shows bookings ..There is no booking confirmation notification or WhatsApp confirmation . Only mail comes .You cannot chat with your guests , you cannot message them .Theh cannot wrote to you .I am not sure if they get our number to get in touch with us . Guests land up at the property without intimation within few hours of booking . It is difficult God is to work without getting notification of the booking .
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Worst service & waste of time

I tired listing my 3 property on their website and after spending hours trying to list it there was an error with Aadhaar card authentication so I submitted my driving license. And now I’m receiving updates that the listing cannot go live without Aadhaar authentication and that I need to redo the entire process. What a waste of time. Previously the authentication process was completed for my pervious listing but then there were hardly any queries and no booking confirmation. They don’t even give any notification when there is a query. Its really irritating. Worst service.
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A terrible experience dealing with ingommt

The App is a complete useless. I have been trying to publish my property and partner with the goibibo and make my trip but there has been no response from the mail ids mentioned. I later figured, the mail ids are incorrect mentioned on this app.
Not only did it waste my time but it was a useless effort to partner with them. There is no customer care number where i can even contact them for help or to solve my small query of unable to publish the property.
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Update for IOS Lock Screen

Kindly update the app for the IOS 16 Lock Screen widget where it’s easy to see the arrival and departure or revenue of the day, rooms booked today, or occupancy for next 7 days. Stuff like that will make it more useful.
Check the Expedia app for reference they have done something like that.

Hoteliers Choice of App

With latest features rolling out this app has become handy for me, confirm booking, guest chats, rates and inventory management has become simple and very intuitive now. Looking forward for more such upgrade in ingommt.

Karan

Overall this application is good , day to day it increases many facilities for hoteliers .
1 special request from my side that when new booking is come , it should be come notification from this Ingoibibo application .