New update Oct 2026
New update just came out, making the app Picture in Picture. This is 100% better than previous
Updates keep breaking stuff
This latest update now has the temperature steady at the 20 degrees Fahrenheit. Please fix!!
3.0 is a disaster do not upgrade
The app used to be great but they just made it so much more complicated and now my temperature is reading -4…
Garbage app garbage company
If you need an app to access the bassinet's functionality, at least make the stupid app work! Connect to Bluetooth, no devices found. Anyways, connect this bassinet to the app to turn this dumb strobbing light panel we attached to your baby’s smart bassinet. Can't connect cause the app can never discover the Starling, that sucks because for some idiotic reason we made it so you can only turn the lights off that are being used with the app that never works.
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Almost Perfect
If you want a constant peace of mind that your child is safe in their crib, this device and app is a must have. Besides it being too sensitive or just quite not enough with motion detection, it works absolutely perfect! Knowing the temperature of the room and the automatic night vision is so helpful. Highly recommend!
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Super buggy
I own the under crib light. It works when it wants to but the problem is it only works when I can get into the app…now that’s not the complete problem… when I make a profile for my child, it will duplicate it and give me MULTIPLE versions of the same profile and diaper inventory. If a child’s profile is deleted, it shouldn’t pop back up on the diaper inventory and screw up the numbers
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Baby monitor never connects
For 11 months I’ve had issues with the monitor never connecting. Whether on wifi or data, even the handheld monitor doesn’t work. It’s the most frustrating thing I’ve had to deal with. I can never see my baby when I need to. I really don’t recommend this. My
Cousin has the same issue along with other reviewers. So expensive for nothing
Cousin has the same issue along with other reviewers. So expensive for nothing
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I wanted to love it so bad
I wanted to love this app and camera so bad but it’s SOOOO GLITCHY. I mean come on it has to reload every damn time you get out of the app and sometimes it doesn’t update right. I have great WiFi and the monitor to the maxi cosi camera’s charging port is messed up so I can’t use that. I’ve emailed maxi cosi and NO RESPONSE. I seriously LOVED the way this looked and forced my liking towards it for way too long lol. This is just genuinely not a good app. It’s honestly cheap and so is the monitor!!!! And we pay so much for it!
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Trustworthy Device
2THUMBSUP
Not bad
We left you just fine except for the camera moves around quite a bit sometimes when you’re just standing in there like somebody’s watching you
Frozen screen
You know I’ve had this baby monitor and app for some time now and given they don’t make them anymore is already a problem but now when I open my app, the screen freezes immediately and it takes forever to finally go to a monitor. The lag on this app is insane and of course there’s no update ready to fix bugs.
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Every. Single. Time. (For the last 2 years)
« Device connection is interrupted. Please check the device… »
Randomly stops working almost daily
It is so frustrating to have the monitor pulled up on my phone throughout the night and then hear my baby crying upstairs, only to hurry and look at my phone and see that the app has randomly failed and crashed once again. How long has she been crying and I haven’t heard her? I am so frustrated with this app and the lack of customer service for this product. Such a piece of garbage.
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Worst app I have ever used
I'm just the nanny so unfortunately I can't control what camera and app the parents use, but if I could this entire system would be in the trash. The fact that you can't turn the camera on from the camera screen you HAVE to turn it off from the home page is genuinely the dumbest thing in the world. And at least once a week this app causes my phone to completely freak out. It can't decide if it wants to be in landscape or portrait orientation and switches back and forth between the two so quickly you can't close out of the app. The only thing that will stop it is turning the entire phone off completely, and if I don't close out the app before opening it again it will start the problem over from the top. I have a brand new phone and none of my other apps cause this to happen. As a professional nanny, you do not need a camera for your baby, but if you truly feel it is necessary I would 100% choose a different brand than this one.
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Something to Consider
The cameras work very well and have good functionality. The thing I dislike is having to pay to see the recordings. Since the cameras are typically used for monitoring babies mostly everyone would think it’s worth it. I don’t want some nut job watching videos that have been recorded since everything is stored online or on a companies server. Once it’s connected to your WiFi exposes your location which is not good. You really don’t know who is watching recordings from inside your home. Your families privacy and safety is most important which is compromised with these types of monitoring systems. Consider looking into different cameras with a DVR then you know, only you have the recordings. The cost for 1 year of paying the fees to view the recordings well exceeds a good surveillance camera system w/DVR. They are super easy to install. Something to consider for those of you that value your families privacy inside your home.
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Perfect
Always works well
Always offline
Randomly stops working until power cycled. Useless.
No Export of Data Available
I would avoid this app if possible. Between it being buggy, slow, and inaccurate you really could find a better app for tracking baby data and a monitor. I’ve had all sorts of issues and your tracking app is the last thing you want to worry about when you have a crying baby at 2am. I wish I would have seen a review like this before I put months of time into it.
Even worse, all my hard work in tracking data isn’t even exportable! I went to get the export and the best explanation given was that the app was down and there was no ETA on an export. All my babies data isn’t locked in that app now with no way for me to get it out in bulk. I check back again 3 months later, same story. Try Huckleberry or Glow Baby instead.
Even worse, all my hard work in tracking data isn’t even exportable! I went to get the export and the best explanation given was that the app was down and there was no ETA on an export. All my babies data isn’t locked in that app now with no way for me to get it out in bulk. I check back again 3 months later, same story. Try Huckleberry or Glow Baby instead.
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Eyes on the move
To be able to monitor the nursery, even when I am not home, is an entire new level of confidence!
iPhone 16
I love this app I’ve been using it. It worked perfectly fine for my iPhone 14. I got a new phone iPhone 16 and when I turn it sideways to look at a full screen view half of it’s black and the app freezes up please fix this.
