CYBEX

CYBEX

by CYBEX GmbH

1.3K ratings
195 reviews
Free

Details

Released
April 22, 2024
Updated
October 30, 2026

Features

Background Location Access

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About

This app enhances child safety with smart technology features like a clip that monitors your child in the car. It also offers advanced controls for smart strollers, product registration, and a membership program for exclusive benefits.

✓SensorSafe child monitoring alerts
✓e-Priam stroller rocking function
✓Product registration
✓CYBEX Club membership
✓Bluetooth connectivity
✓Installation guidance and videos
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What users say about CYBEX

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What's New in CYBEX

v3.0.6

October 30, 2026

Miscellaneous fixes and improvements

User reviews

Disappointed in the app

Love the car seat but the app is basically worthless it’s only is there to sell you more baby seats. Doesn’t let you know any information that the book that comes with the seat says it tells you.

Not possible to use by more than one parent

The alarms are constantly going off, especially if both parents are driving in the same car with the baby or carrying the baby in the car seat, the notifications keep popping off.

I understand that the Bluetooth technology is not allowing both parents phones to be connected at the same time, but since at lest one of these phones is connected and within the car seat’s range, it should NOT require other parent to toggle their phone’s Bluetooth and such. So far, the app is only annoying and really makes me wish we never activated the clip on the car seat.

Pressing “Need help” from the clip’s page makes the app crash, so not much help there too
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Response from developer

Hi, Thank you for taking the time to share your experience. We are sorry to hear that you have encountered difficulties with the app and notifications, and we understand how frustrating this can be. To help us investigate the issue properly, could you please contact us via our contact form and include a video highlighting the issue, along with details of your setup. This will allow our technical team to review and provide the best possible support.

Basically malware

Asks to turn on my bluetooth whenever it is off, even when the app is closed and i am 100 miles from the car seat. Constant temperature warnings despite the car being cool, the sensor takes 30+ min to cool off. Constant spamming that i left my kid in the car when he is with me. SensorSafe is trash and the app that supports it is also trash. Do not waste your time with this.
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Needs an UPDATE

Constantly telling me my child is in car like I left her behind and we are physically driving. Just constant all the time even when I acknowledge it, it keeps sending updates. Very frustrating. I’m about to delete the app and this was one of the reasons I bought this car seat.

App seems to be in beta

Child in car alert has a lot of false positives and the alert is difficult to silence

User experience

🐞

Reported Bugs

4 issues

Unable to create account or log in

Bug

Fails to connect to SensorSafe clip

Bug

E-Priam settings not working

Bug

Inconsistent behavior and frequent crashes

Bug
✨

Requested Features

4 requests

Option to disable marketing notifications

Feature

Improved Bluetooth connectivity and compatibility

Feature

Better temperature monitoring and adjustment

Feature

Seamless migration from old app to new app

Feature

FAQ

Does CYBEX have ads?

No, the CYBEX app is ad-free, allowing for an uninterrupted user experience.

What are the main benefits of the CYBEX app?

The app provides quick alerts for child safety via SensorSafe, offers smart controls for the e-PRIAM stroller, and allows for product registration and club membership.

How does SensorSafe work with the CYBEX app?

The SensorSafe clip attaches to the harness and sends alerts to your smartphone via Bluetooth through the CYBEX app, monitoring for critical situations like a child left in the car or extreme temperatures.

Can I control my e-PRIAM stroller with the CYBEX app?

Yes, the app unlocks features like the automatic rocking function to soothe your child, with adjustable intensity and duration, and offers ECO mode to conserve battery.

What is the user sentiment for the CYBEX app?

User reviews indicate a negative overall sentiment, with common complaints including constant false alarms, battery drain, and issues with account management and user experience.

Is the CYBEX app available on all devices?

The CYBEX app is currently supported on iPhone and iPod devices.

How often is the CYBEX app updated?

The app was last updated on October 30, 2026, with version v3.0.6, indicating recent development activity.

What age rating does the CYBEX app have?

The CYBEX app is rated 4+ and is suitable for users of all ages.