Frozen screen
You know I’ve had this baby monitor and app for some time now and given they don’t make them anymore is already a problem but now when I open my app, the screen freezes immediately and it takes forever to finally go to a monitor. The lag on this app is insane and of course there’s no update ready to fix bugs.
Show more
Every. Single. Time. (For the last 2 years)
« Device connection is interrupted. Please check the device… »
Randomly stops working almost daily
It is so frustrating to have the monitor pulled up on my phone throughout the night and then hear my baby crying upstairs, only to hurry and look at my phone and see that the app has randomly failed and crashed once again. How long has she been crying and I haven’t heard her? I am so frustrated with this app and the lack of customer service for this product. Such a piece of garbage.
Show more
Worst app I have ever used
I'm just the nanny so unfortunately I can't control what camera and app the parents use, but if I could this entire system would be in the trash. The fact that you can't turn the camera on from the camera screen you HAVE to turn it off from the home page is genuinely the dumbest thing in the world. And at least once a week this app causes my phone to completely freak out. It can't decide if it wants to be in landscape or portrait orientation and switches back and forth between the two so quickly you can't close out of the app. The only thing that will stop it is turning the entire phone off completely, and if I don't close out the app before opening it again it will start the problem over from the top. I have a brand new phone and none of my other apps cause this to happen. As a professional nanny, you do not need a camera for your baby, but if you truly feel it is necessary I would 100% choose a different brand than this one.
Show more
Something to Consider
The cameras work very well and have good functionality. The thing I dislike is having to pay to see the recordings. Since the cameras are typically used for monitoring babies mostly everyone would think it’s worth it. I don’t want some nut job watching videos that have been recorded since everything is stored online or on a companies server. Once it’s connected to your WiFi exposes your location which is not good. You really don’t know who is watching recordings from inside your home. Your families privacy and safety is most important which is compromised with these types of monitoring systems. Consider looking into different cameras with a DVR then you know, only you have the recordings. The cost for 1 year of paying the fees to view the recordings well exceeds a good surveillance camera system w/DVR. They are super easy to install. Something to consider for those of you that value your families privacy inside your home.
Show more