False positives
Every alert is a false positive, and it literally takes over your phone and talks even on silent. Nice idea, but horrible implementation.
This App Has Issues
Love the products but the app is a mess. I kept trying to make an account and every time I’d log in it would say the information was incorrect. After 24hrs I tried again and it magically worked.
I wanted to add members of my family as the emergency contacts and all of them got confusing emails that didn’t work. I’m still unclear how to actually use that function.
Also every time I try to “add a child” it tells me I have reached the maximum amount of children I can add but I haven’t been able to add any at all.
Again I love the car seat but for the price we should have a functional app.
I wanted to add members of my family as the emergency contacts and all of them got confusing emails that didn’t work. I’m still unclear how to actually use that function.
Also every time I try to “add a child” it tells me I have reached the maximum amount of children I can add but I haven’t been able to add any at all.
Again I love the car seat but for the price we should have a functional app.
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Can’t login
Just purchased a beautiful e-Priam and excited to try the features just to be unable to log into the app
Trash
Stuck on scan barcode on car seat for this trash app to tell me it can’t find the car seat. Deleted. Thanks for a useless feature. Do you even bother testing your app or are you like the rest of these companies that out out a half baked app because they’ve got no budget for it? Pretty embarrassing considering the price point of these buggies and car seats. Do better.
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Excelente
Me encanta como la tecnología supera las expectativas
Constant Wrong Notifications
Whenever I clip my baby in the car, it’s constantly notifying me that my baby is in the car when I’m with them in the car. Even if we’ve been driving for a while the alert will randomly go off. Sometimes I’ve taken my baby out of the car and I’ll continue to get alerts for like 5 minutes after. I want to stop using the app because it’s more of a nuisance than helpful.
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Frustrating
Can’t pair to my safesensor becuase it’s requires you to scan the barcode at the bottom of the seat. These dummies who created this expect me to pull out my entire car seat so I can scan a barcode that should have been placed somewhere accessible. They give you an alternative if you can’t scan the barcode code - they give you a list of pictures and ask which one is your car seat. You have to guess becuase cyber don’t put the name of your car seat on your car seat. That would be too much convenience no doubt. There should be laws passed to prevent companies from frustrating their customers like this.
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Push notifications
Needs a lot of work. Keeps sending invalid notifications. He is buckled, says he’s buckled and alerts still go off warning that he’s in car but we’re driving and fine.
Pairing issues
Hard to pair the epriam
Horrible
I regret spending more money on the e-priam. The battery is fully charged, I’m standing next to the stroller and it never connects and all I ever get is a “try again” memo. Over and over again. The auto-rocking never works. Super frustrating when you bought this to be a reliable piece of equipment.
Sucks!!!
Honestly, this is the most inconvenient and not worthy feature. I thought it was smart at first, but the alerts just go on all the time… it is not worth it. I will uninstall it. The app also uses too much information and personal data and even asks for a picture of your child (wth!). I did not provide that.
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Doesn’t sync or link
The app doesn’t always sync to my information and seat. When an alert goes off on the car seat like “too cold” it knows it’s my daughters name and her seat but when I go in the app I can’t see her information even though I have plugged it in multiple times.
New App is Terrible and Non-functional
New app is a massive downgrade on the old one. Would put me off buying the e-priam so beware if you’re a new buyer
Disconnecting
It keep disconnecting and need to login again to maintain wait time. Also no way to skip it, for example I’ll leaving car but my wife is in car with kids and I don’t need that reminder.
Worst app ever
The app is incredibly buggy and completely NON-FUNCTIONAL.
It fails to connect with the e-Priam most times requiring to shut down and restart multiple times. When trying to set up rocking mode - 80% of the time it fails requiring an app restart. The worst part is immediately upon turning on the ePriam battery - it stops the wheels from going forward requiring to connect and disconnect from the app multiple times AND to restart the battery before it allows to go forward without the wheels being artificially stopped (this happens on even terrain - which is VERY annoying.)
The SensorSafe buckles for the car seats are no better. The app is incredibly buggy. They constantly notify us on all devices - even when we just put our baby in the car seat 1 min ago. To dismiss / acknowledge the notification on IPhone - EACH time - the app makes me despite having done that hundreds of times.
Overall - the ePriam and Sensor safe are genius ideas executed so so poorly. I wish I purchased another stroller and travel system - that’s how bad the app experience is.
It fails to connect with the e-Priam most times requiring to shut down and restart multiple times. When trying to set up rocking mode - 80% of the time it fails requiring an app restart. The worst part is immediately upon turning on the ePriam battery - it stops the wheels from going forward requiring to connect and disconnect from the app multiple times AND to restart the battery before it allows to go forward without the wheels being artificially stopped (this happens on even terrain - which is VERY annoying.)
The SensorSafe buckles for the car seats are no better. The app is incredibly buggy. They constantly notify us on all devices - even when we just put our baby in the car seat 1 min ago. To dismiss / acknowledge the notification on IPhone - EACH time - the app makes me despite having done that hundreds of times.
Overall - the ePriam and Sensor safe are genius ideas executed so so poorly. I wish I purchased another stroller and travel system - that’s how bad the app experience is.
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Needs Fix ASAP
The recent release forces login EVERY TIME i open the app. It is such a pain especially when the baby is crying and the auto rocking is the only thing that calms her
Worse customer service and app
The worst customer service experience ever. I have been asking for weeks for an exchange on items due to the incorrect color being set, and nothing has been done. Now I'm out of the return window, and the lack of responses is the worst. I didn't spend over $3,000 on everything for this. I wouldn't recommend this brand to anyone.
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Keeps disconnecting
The instructions that they send for family sharing is all wrong. You are basically on your own. Devices keep disconnecting and we keep losing them from our account. ePriam - good luck getting it to work. Super inconvenient. For products that cost an arm and a leg this app is just trash
Une catastrophe
Ça ne fait que planter. C’est un vrai enfer comme application. C’est bien dommage parce que à la base, l’idée et le système est intéressant de ce détecteur sur ceinture. Mais bon l’application est une catastrophe !!!
Perfect car seat
I love it cloud G lux
