Not possible to use by more than one parent
The alarms are constantly going off, especially if both parents are driving in the same car with the baby or carrying the baby in the car seat, the notifications keep popping off.
I understand that the Bluetooth technology is not allowing both parents phones to be connected at the same time, but since at lest one of these phones is connected and within the car seat’s range, it should NOT require other parent to toggle their phone’s Bluetooth and such. So far, the app is only annoying and really makes me wish we never activated the clip on the car seat.
Pressing “Need help” from the clip’s page makes the app crash, so not much help there too
I understand that the Bluetooth technology is not allowing both parents phones to be connected at the same time, but since at lest one of these phones is connected and within the car seat’s range, it should NOT require other parent to toggle their phone’s Bluetooth and such. So far, the app is only annoying and really makes me wish we never activated the clip on the car seat.
Pressing “Need help” from the clip’s page makes the app crash, so not much help there too
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Basically malware
Asks to turn on my bluetooth whenever it is off, even when the app is closed and i am 100 miles from the car seat. Constant temperature warnings despite the car being cool, the sensor takes 30+ min to cool off. Constant spamming that i left my kid in the car when he is with me. SensorSafe is trash and the app that supports it is also trash. Do not waste your time with this.
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Needs an UPDATE
Constantly telling me my child is in car like I left her behind and we are physically driving. Just constant all the time even when I acknowledge it, it keeps sending updates. Very frustrating. I’m about to delete the app and this was one of the reasons I bought this car seat.
App seems to be in beta
Child in car alert has a lot of false positives and the alert is difficult to silence
LOVE CYBEX PRODUCTS & APP
Such a wonderful brand with amazing products!!
Amazing
I love having all of the tutorial videos in one place while learning each product
Frustrated and uninstalling
I’ve used this app for 2 years now since my son was born and at this point I’m getting rid of it. It was a great premise but honestly, my cars alert to check the back seat is more than sufficient.
If I help load my son in the car so my partner can take him to school, I get alerts that I’ve left him behind. The heat alert has no way to silence it. I live in California, I know it’s hot, the ac is blasting, but it’s going to take awhile before it’s in the range the seat doesn’t think is too hot. We took two cars somewhere and the whole time I was being alerted he was left behind even though he was in the car behind me, and I couldn’t turn it off. Incredibly distracting while I’m driving. On top of that it logs me out all the time.
If I help load my son in the car so my partner can take him to school, I get alerts that I’ve left him behind. The heat alert has no way to silence it. I live in California, I know it’s hot, the ac is blasting, but it’s going to take awhile before it’s in the range the seat doesn’t think is too hot. We took two cars somewhere and the whole time I was being alerted he was left behind even though he was in the car behind me, and I couldn’t turn it off. Incredibly distracting while I’m driving. On top of that it logs me out all the time.
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False positives
Every alert is a false positive, and it literally takes over your phone and talks even on silent. Nice idea, but horrible implementation.
This App Has Issues
Love the products but the app is a mess. I kept trying to make an account and every time I’d log in it would say the information was incorrect. After 24hrs I tried again and it magically worked.
I wanted to add members of my family as the emergency contacts and all of them got confusing emails that didn’t work. I’m still unclear how to actually use that function.
Also every time I try to “add a child” it tells me I have reached the maximum amount of children I can add but I haven’t been able to add any at all.
Again I love the car seat but for the price we should have a functional app.
I wanted to add members of my family as the emergency contacts and all of them got confusing emails that didn’t work. I’m still unclear how to actually use that function.
Also every time I try to “add a child” it tells me I have reached the maximum amount of children I can add but I haven’t been able to add any at all.
Again I love the car seat but for the price we should have a functional app.
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Can’t login
Just purchased a beautiful e-Priam and excited to try the features just to be unable to log into the app
Trash
Stuck on scan barcode on car seat for this trash app to tell me it can’t find the car seat. Deleted. Thanks for a useless feature. Do you even bother testing your app or are you like the rest of these companies that out out a half baked app because they’ve got no budget for it? Pretty embarrassing considering the price point of these buggies and car seats. Do better.
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Excelente
Me encanta como la tecnología supera las expectativas
Constant Wrong Notifications
Whenever I clip my baby in the car, it’s constantly notifying me that my baby is in the car when I’m with them in the car. Even if we’ve been driving for a while the alert will randomly go off. Sometimes I’ve taken my baby out of the car and I’ll continue to get alerts for like 5 minutes after. I want to stop using the app because it’s more of a nuisance than helpful.
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Frustrating
Can’t pair to my safesensor becuase it’s requires you to scan the barcode at the bottom of the seat. These dummies who created this expect me to pull out my entire car seat so I can scan a barcode that should have been placed somewhere accessible. They give you an alternative if you can’t scan the barcode code - they give you a list of pictures and ask which one is your car seat. You have to guess becuase cyber don’t put the name of your car seat on your car seat. That would be too much convenience no doubt. There should be laws passed to prevent companies from frustrating their customers like this.
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Push notifications
Needs a lot of work. Keeps sending invalid notifications. He is buckled, says he’s buckled and alerts still go off warning that he’s in car but we’re driving and fine.
Pairing issues
Hard to pair the epriam
Horrible
I regret spending more money on the e-priam. The battery is fully charged, I’m standing next to the stroller and it never connects and all I ever get is a “try again” memo. Over and over again. The auto-rocking never works. Super frustrating when you bought this to be a reliable piece of equipment.
Sucks!!!
Honestly, this is the most inconvenient and not worthy feature. I thought it was smart at first, but the alerts just go on all the time… it is not worth it. I will uninstall it. The app also uses too much information and personal data and even asks for a picture of your child (wth!). I did not provide that.
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Doesn’t sync or link
The app doesn’t always sync to my information and seat. When an alert goes off on the car seat like “too cold” it knows it’s my daughters name and her seat but when I go in the app I can’t see her information even though I have plugged it in multiple times.
New App is Terrible and Non-functional
New app is a massive downgrade on the old one. Would put me off buying the e-priam so beware if you’re a new buyer
