Connected Kerb Reviews: Is It Legit?

Customer Experience

Positive experience79.5% of reviews
Neutral3.5% of reviews
Negative experience17.0% of reviews

~ Based on 171 written reviews from the US App Store.

What users say about Connected Kerb

Is Connected Kerb Safe?

Not enough ratings yet to assess Connected Kerb.

Is Connected Kerb Legit?

Connected Kerb appears to be a legitimate app. AppsHunter Legitimacy Score for Connected Kerb is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I’m lucky, to have Connected Kerb πŸ”‹πŸ”‹πŸ”‹

I have ConnectedKerb right behind my window, and I couldn’t be more pleased than that, because they provide an excellent service for EV cars owners πŸ‘Œ who’s living in the apartments could have and drive EV’s . I am also thinking, ConnectedKerb is the most affordable financially charging cars company in the market πŸ’·β˜πŸ»πŸ₯°
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Great - But the reward scheme is misleading.

I love this app, and love the charger. However I cannot give 5 stars due to the rewards scheme. I’ve only recently purchased my EV and have used the charger for about a month. This month alone I have charged 8 times, which all of them have supposedly hit the mark to qualify as a charge in the eyes of the rewards scheme. 1.5kWh or 15 minutes of charge.

However it’s odd that I apparently have 0 points?…

Don’t get me wrong, having the charger on my drive is so helpful, and I can’t fault the price for the convenience. However I just find the issue with the rewards scheme, a bit irritating. As I’m sure all us customers love getting rewards from our favourite shops, to not get rewards from something when you should be receiving them, is a bit annoying.
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Response from developer

Hi Dylan, Thanks for the review - I have checked and seen that you weren't included in the scheme for some reason. This has been corrected and your credits should be in your wallet. Email Stephen at support@connectedkerb.com if you have any other issues. Happy charging :)

Good app

Good app but could be better with just 1 adjustment. It would be fantastic if there was a notification sent to your phone when the charge is finished.

Notifications set to β€˜on’ in the app and phone settings, but still no notification when my battery is full.

Response from developer

Hi there - we do this when it looks like your battery is full. Have you got your notifications on? Happy charging :)

Connecting plus

Things are getting better. There have been annoying problems in the past but the connectivity has been improving and is much stable! Well done πŸ™ŒπŸΎ

Thank you for brilliant service

I wanted share my smooth experience with all. This was my first attempt to charge outside my home, I have heard many complaints about charging car service so I was apprehensive but you made me feel confident and at ease. Thanks
I will definitely recommend to all who require to charge their cars.πŸ™πŸ™
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Never any problems

The street hardware has never let me down and the app is extremely well designed. Very functional, user friendly with some powerful features (eg schedule charging). Super happy their charging points are in my street.

Generally very stable, occasionally glitchy.

Connected Kerb has been essential, enabling us to charge locally and conveniently. It’s usually a trouble-free experience, but does suffer from annoying freezes and disconnects, even though the charge continues. I have had to phone CK to either reboot, start a charge or stop a charge, which makes the otherwise joyful EV ownership unnecessarily frustrating at times. There are also a significant number of charge points that have been out of service for months, with no apparent move to repair them!
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The best

Once again this company steps up in helping customers. Not only do they have a loyalty scheme but now all day off peak. They are the only chargers I use and hope they keep up the good work. I really feel they wanna help ev drivers and not just rip them off. Well done !!

I’m lucky, to have Connected Kerb πŸ”‹πŸ”‹πŸ”‹

I have ConnectedKerb right behind my window, and I couldn’t be more pleased than that, because they provide an excellent service for EV cars owners πŸ‘Œ who’s living in the apartments could have and drive EV’s . I am also thinking, ConnectedKerb is the most affordable financially charging cars company in the market πŸ’·β˜πŸ»πŸ₯°
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I don't want notifications

Keeps popping up with let me send you notifications. I don't want them.

Overall pretty basic app with no features other than being able to charge your car.

Clunky app wasted time

I spent 20 minutes downloading the app and setting myself up, but the app is really hard to do on an iPhone because it doesn’t scroll properly and you can’t see that but you need to edit. Once I registered all my details I plugged in but was stuck on the waiting to charge screen indefinitely.

Upgrade more reliable

Connected Kerb upgrade at Dragon Road is now much more reliable, works first time everytime!

Tony

Regular User of this location, easy to charge and very good prices

I’m lucky, to have Connected Kerb πŸ”‹πŸ”‹πŸ”‹

I have ConnectedKerb right behind my window, and I couldn’t be more pleased than that, because they provide an excellent service for EV cars owners πŸ‘Œ who’s living in the apartments could have and drive EV’s . I am also thinking, ConnectedKerb is the most affordable financially charging cars company in the market πŸ’·β˜πŸ»πŸ₯°
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Never any problems

The street hardware has never let me down and the app is extremely well designed. Very functional, user friendly with some powerful features (eg schedule charging). Super happy their charging points are in my street.

Connected kerb

Very useful

Hard to use

There are a number of bugs where the keyboard gets in the way of items that need to be selected making the app really hard to use.

Easy to use

I have had good experiences with this app, in the beginning I was not used to how it all worked so called the help line , they were very friendly and happy to help, I have had no problems since and find it one of the most reliable around the area I use in Essex

Thank you for brilliant service

I wanted share my smooth experience with all. This was my first attempt to charge outside my home, I have heard many complaints about charging car service so I was apprehensive but you made me feel confident and at ease. Thanks
I will definitely recommend to all who require to charge their cars.πŸ™πŸ™
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Great service

Reliable and cost efficient.