Worst charging experience
Used Dragon chargers in Pembrokeshire and it has been the worst charging experience of any charging network. When you can finally connect to a charger (it seems quite random whether it does or not), the payment system sometimes doesn’t work. Have had conversations with other EV owners at Dragon chargers wondering why they can be so unreliable. App looks amateurish and the functionality is sporadic. There are a couple of Dragon chargers in Freshwater East that were installed where there is no phone signal, so you can’t even get the app to work unless you go over to a pub and use their wifi before running back and hoping that the connection hasn’t timed out before connecting. Ridiculous planning from whoever installed them there. Whenever I see a Dragon charger now I don’t bother wasting time. Shame, as there are a lot of them about, but fortunately other charging networks are upping their game
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Dragon slain by bad app
Took me 40 minutes to get a charge after a lot of hoopla with website, cards and busted chargers. The call centre advised “no app, no charge” but if the app misbehaves… they cannot assist. Catch-22. A drag for me now but a drag on tourism in Wales as EV charging increases. An absolute shambles from app to website to charge points.
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Poor
❌No indication of charges in app
❌Doesn’t support Apple Pay
❌Doesn’t allow you to add a credit/debit card from your wallet
✅ uses stripe for payments
❌ Doesn’t use any of the useful features of stripe like prefill card info
✅One registration method uses address search
❌the other doesn’t
✅ supports Electroverse.
❌Doesn’t support Apple Pay
❌Doesn’t allow you to add a credit/debit card from your wallet
✅ uses stripe for payments
❌ Doesn’t use any of the useful features of stripe like prefill card info
✅One registration method uses address search
❌the other doesn’t
✅ supports Electroverse.
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Terrible app - incredibly difficult to initiate a charge
Just awful to use…sometimes it works ok, sometimes i find myself in some kind of verification hell-loop, with a sad green spinning circle. At least there are receipts on the app now, but there’s really no excuse for such poor usability. There are plenty of examples of simple charger apps out there. The whole Dragon system is overly complicated and a bit bonkers.
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Can’t register credit card
Very poor, couldn’t register company credit for use which is used on multiple other EV charging apps
