Thank you Katie Jensen and Amber
Great Customer Support
Error: 429
429
App
This app is just awful! I’ll be using it consistently and then suddenly I am logged out. It just made me change my password and it still won’t let me in. I don’t understand why they can’t get this figured out. Do better Cooper’s Hawk!
Great place to meet!
Has a girls night and we met for wine and supper. Amazing time and great food!
Crashing
Always crashing and signing me out
great app
Great app
Unhappy
Unhappy with the menu changes. No longer have bruschetta or meatballs.
Duke
I was very disappointed with the overall service and experience. Unfortunately, even the wine tasting was understaffed, which resulted in us not having adequate time to fully enjoy the experience. Despite the limited time and service provided, we were still charged the full wine-tasting credit .
I expected a much more organized and accommodating experience, especially considering that we were paying customers. Better staffing, time management, and customer service would have made a significant difference. Overall, the experience did not meet my expectations, and I hope management takes this feedback seriously and makes improvements for future guests.
I expected a much more organized and accommodating experience, especially considering that we were paying customers. Better staffing, time management, and customer service would have made a significant difference. Overall, the experience did not meet my expectations, and I hope management takes this feedback seriously and makes improvements for future guests.
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A Must Visit Place
They are just amazing . The food, the staff, the environment is diverse and the music is as well. My friend and I came for her birthday and 90s R&B was playing then 70s-80s
App Review
The app is good overall, but I really dislike how frequently it kicks me out. It can be frustrating to keep having to log back in. I also believe that customers who already have an account and move out of state to areas where CH locations aren’t available should not lose their rewards or have them expire. We’ve earned those rewards and should be able to keep them, regardless of where life takes us. I’d love to see improvements in the app’s stability and a more flexible rewards policy for loyal customers!
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Deep sigh
This app never works. Never saves your password. It’s a mess.
Worst App on the Planet
This app will not allow you to get a code for a forgotten password. Good luck with getting customer service to assist you. They won’t respond to an email or call back your number if you call. Pretty much a useless app.
What a joke
I have been a subscriber for a while. App keeps unsaving my information. I have been waiting weeks for someone to contact me back on the password reset option not working. And don’t bother calling. Zero help but sure took my money for my monthly membership. Do not recommend.
Crashes and does not load
The most recent update does not allow me to log in with my password or send an email to my email to reset my password. I called yesterday and was on hold for 2 hours to see if they can reset it, but no one picked up and I asked for a call back and never got one, over 24 hours later.
App SUCKS
I love Cooper's hawk, I love the wine membership, the app is absolutely atrocious. Every month when my wine club memberships resets, it logs me out of my account and I can't log in for several hours (too many people checking their account?) also if you want to use facial scanning to log in, good luck! Stop logging me out or update your server please!
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What’s the point of this app if I’m having to reset my password every time I open the app
This is the worst app I’ve ever encountered. The amount I pay for my membership and dining there consistently this should be better. I’m honestly ready to cancel my membership because this is ridiculous. I’ve had to reset my password every month multiple times a month since MY. It is October 😡
Logging in issues
I tried logging in several times with my correct email and password and kept getting errors
I tried the password reset and no email with code
Finally I tried again with the same email and password and I was able to get in???!!!
I tried the password reset and no email with code
Finally I tried again with the same email and password and I was able to get in???!!!
Great place
I have loved this place from the first visit. The Coconut Creek location has an excellent staff that is willing to guide you with making the right wine choices and food choices. I like the atmosphere and vibe whether dining inside or outside it’s a place to be to enjoy wonderful food and drinks with friends and family.
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Horrible
Why in the hell can't you cancel a membership on the app
Not linked to local restaurants
Hate that there’s always an issue logging in and there’s wines on the app that my local restaurant never has!! Almost makes the app useless
