Needs a lot of improvement
The login experience is terrible. Face id has never worked for me. There’s not autofill support.
Cooper member
Love the app it keeps me updated on the new trends and tasting and customer service is excellent my favorite place!
Saving log in info
I would give this app 5 stars if it would save my login info. The option displays, but it doesn’t work. Hopefully this goes live soon!
Member service
Horrible about responding to requests for assistance when trying to CONTACT them. Literally CRICKETS!!
Gotta Love Amazon Photos!!Joyce M
Susan Riley is an angel! Thank you so much for all that everyone does here. The airport location and Wesley chapel location has become home.
Visit
The food and wine is always delicious. The serve is good.
Mmmm
I love the restaurant, the wine, the food, the service! It is so problematic the app! Keeps signing me out all the time! But the restaurants are excellent! Love the one in Fort Myers!!!
Automatic logout
Frustrating when app logs out and I have to cut and paste credentials
Login/face ID
Update-Please fix this app. The issue with logging in and face ID seemed to have been fixed but now it's not working at all. I changed my password, deleted the app then downloaded it again and I still can't get in. If face ID worked consistently then constantly being logged out wouldn't be an issue. - Original review: It's extremely inconvenient that the app logs you out every time it's closed. Face ID does not work either. Please fix this. Other than than the login/face ID issue the app works well.
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Login experience is terrible
Can’t seem to login to the app today. Reset my password before finally trying the website via Chrome, which worked just fine. In the app (on iOS), I tried with and without FaceID but kept getting Error 429 when trying to login. Even before this error, the input doesn’t remember username and doesn’t allow typical password helpers. And by the time I pull up the app at my next dinner, it has timed me out and I have to repeat this painful process while the poor server waits patiently for my member number. Doesn’t matter how good the rest of the app is if getting into it is this bad. And I really do like the rest of it a lot - the rewards status, number of bottles, wine of the month info, menu, etc.
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Great! Great! Great!
Amazing staff and products
Love it
The food and the Service are always on point! Tge app could use some work though, always seems to be glitching
Convenient
I love this app because it is so convenient and easy to navigate. I do wish the app provided more features to access my membership.
Good but login is not
When working it is great but Login issues continue and is very annoying when trying to g to use.
One of the worst
This app logs me out all the time. I try and log in (and enable biometrics) but all I get is error 429. Can no longer pay the bill through the app either. For wine club members they should put the passport book so you can see all of the data on each wine
Need improvement
Consistent log in errors and Face ID not working
Uh-oh something went wrong
Unable to log in, again, via Face ID or password. Keep getting the annoying message, Uh-oh Something went wrong.
Log in issues
The app logs me out but doesn’t take my password. I always have to reset it, and I make it the exact same. But after a few log ins it will give that oops message and I am resetting it back to the same password.
App NEVER works
I absolutely LOVE Cooper’s hawk but no matter what I do, every time I go to use this app it NEVER works. I have to create a new password each time and sometimes it still does not let me in. It gives me the option to use Face ID which still NEVER works. I’m not sure how I am supposed to check my membership when this app is trash. Even employees complain that it never works. PLEASE FIX.
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It’s ok but…
You have to sign in EVERY TIME you open the app. It has a Face ID icon, but it doesn’t work. It doesn’t link to the password app for some reason so I can’t even bypass it that way. Im definitely not the only person who hates this about the app and it needs to be fixed
