Amazing Experience with COOX & Our Super Chef!
We had the best experience with COOX and are extremely happy that we chose their service! Our Super Chef was amazing and prepared everything with so much care and perfection. Every dish was incredibly tasty, fresh, and full of flavor. The entire experience was smooth, professional, and hassle-free.
We’re really glad we opted for COOX and would definitely recommend it to anyone looking for a great home-cooking experience. Thank you, COOX and our Super Chef, for making it such a wonderful experience! ❤️
We’re really glad we opted for COOX and would definitely recommend it to anyone looking for a great home-cooking experience. Thank you, COOX and our Super Chef, for making it such a wonderful experience! ❤️
Show more
Excellent Service
Raj did an amazing job cooking for our kids’ birthday party! The food was absolutely delicious and was enjoyed by both the kids and the younger ones. He arrived promptly on time, followed all our instructions perfectly, and once we gave him the details, he handled everything smoothly without bothering us even once. His professionalism, punctuality, and the quality of the food made our celebration much more enjoyable and stress-free. Highly recommended Raj for anyone looking for great food and reliable service!
Show more
Won’t Recommend Anyone!
Worst Service and Support!
I had booked a chef well in advance for a 4 PM function at my home. However, at the last minute, around 3:50 PM, the chef cancelled the booking. Customer support kept assuring me that another chef would be assigned, but the replacement chef arrived only around 6:30 PM.
To make matters worse, I was then informed that several menu items could not be prepared because the required appliance was apparently unavailable. This should have been communicated when the booking was made, not hours before the event. I had already selected all the available appliances listed on the app, yet I was still left dealing with these unexpected issues.
The entire experience was chaotic, poorly coordinated, and extremely stressful. My guests arrived late, and dinner was eventually served around midnight.
If I could give a negative rating, I absolutely would. I would not recommend this app, its chefs, or its customer support team to anyone. Extremely disappointing experience!
I had booked a chef well in advance for a 4 PM function at my home. However, at the last minute, around 3:50 PM, the chef cancelled the booking. Customer support kept assuring me that another chef would be assigned, but the replacement chef arrived only around 6:30 PM.
To make matters worse, I was then informed that several menu items could not be prepared because the required appliance was apparently unavailable. This should have been communicated when the booking was made, not hours before the event. I had already selected all the available appliances listed on the app, yet I was still left dealing with these unexpected issues.
The entire experience was chaotic, poorly coordinated, and extremely stressful. My guests arrived late, and dinner was eventually served around midnight.
If I could give a negative rating, I absolutely would. I would not recommend this app, its chefs, or its customer support team to anyone. Extremely disappointing experience!
Show more
Amazing concept and service was really good!
I was struggling to find a chef to prepare food for our housewarming party when I came across COOX through Google. I was a bit skeptical at first since I had never heard of the service before, but it turned out to be exactly what I needed.
The chef was exceptional—he managed everything single-handedly with great professionalism, and the food was absolutely delicious. The entire experience was smooth and hassle-free.
I genuinely feel COOX deserves much more visibility, as not many people seem to know about this wonderful service. Please continue offering such reliable services—people like us truly appreciate and need them. Thank you for making our special day stress-free and memorable!
The chef was exceptional—he managed everything single-handedly with great professionalism, and the food was absolutely delicious. The entire experience was smooth and hassle-free.
I genuinely feel COOX deserves much more visibility, as not many people seem to know about this wonderful service. Please continue offering such reliable services—people like us truly appreciate and need them. Thank you for making our special day stress-free and memorable!
Show more
⭐ 0/5 Stars (If possible) worst service
I had an extremely disappointing experience with COOX and would strongly advise others to think twice before booking through this platform.
I hired a cook for a pooja function and clearly provided all my requirements well in advance. However, the cook assigned to me appeared to lack basic cooking skills. He burnt the kheer completely, and the other two dishes were only average in taste. The most shocking part was that he did not even know how to make puris properly. He kept burning them while frying, and eventually I had to make all the puris myself despite paying for a professional cook.
It feels like COOX takes all the requirements upfront but assigns cooks at the last minute without properly verifying their skills. This caused unnecessary stress and embarrassment during an important family function.
The customer service experience was equally frustrating. When I raised a complaint, no complaint number was provided and no formal complaint was logged. Every time I contacted support, I had to explain the entire issue from the beginning. After almost two weeks of follow-up, they claimed they had issued a coupon as compensation, but the coupon was not available anywhere. Even if it had been available, why would I want to use it for another booking after such poor service?
Overall, I wasted my money, time, energy, and peace of mind. The service quality was far below expectations, and the complaint handling process was equally disappointing.
I would not recommend COOX to anyone. Please save yourself the hassle and avoid booking through this platform.
I hired a cook for a pooja function and clearly provided all my requirements well in advance. However, the cook assigned to me appeared to lack basic cooking skills. He burnt the kheer completely, and the other two dishes were only average in taste. The most shocking part was that he did not even know how to make puris properly. He kept burning them while frying, and eventually I had to make all the puris myself despite paying for a professional cook.
It feels like COOX takes all the requirements upfront but assigns cooks at the last minute without properly verifying their skills. This caused unnecessary stress and embarrassment during an important family function.
The customer service experience was equally frustrating. When I raised a complaint, no complaint number was provided and no formal complaint was logged. Every time I contacted support, I had to explain the entire issue from the beginning. After almost two weeks of follow-up, they claimed they had issued a coupon as compensation, but the coupon was not available anywhere. Even if it had been available, why would I want to use it for another booking after such poor service?
Overall, I wasted my money, time, energy, and peace of mind. The service quality was far below expectations, and the complaint handling process was equally disappointing.
I would not recommend COOX to anyone. Please save yourself the hassle and avoid booking through this platform.
Show more
