No refund
Firstly, they don’t tell us that there is a six month contract, and they take money from six month, 30,000 and then my maid salary was 27K and they take from me 30,000 in one month, just by saying that this is a made charges plus 18 %GST And they don’t refund us because I want made for only one month. They are totally fraud and this company, very bad company with very bad staff. Very bad conversation missing communication skills. They have don’t believe in this company. Useless said no. If you want for one month or two month, you can ask them firstly, because they make you bothered because they don’t tell us that one month commission is 5000. then they are taking from us six month commission and only we want made for one month, totally fraud company.
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No customer service
Their agent whatsapp us and says that app is of no use so we should reach out to them for hiring a helper.. And app says that if we want to contact helpers we need to take subscription.. if you take subscription the contact numbers are false and no customer service where you can reach out.. and they say they are serving customers globally.. first serve your country’s customer properly then go globally or else u will be sued one day.
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Amazing App
Finding a reliable maid used to be very difficult, but this app made the process much easier. I could view profiles, contact nearby maids directly, and hire within a day. The interface is simple and easy to use. Highly recommended for anyone looking for a cook, cleaner, babysitter, or caretaker.
Very useful app
Very useful app! I found a part-time cook near my location without paying huge agency charges. The profiles are detailed, and the app is smooth and easy to navigate. Saved me a lot of time.
Fraud
Fraud fraud fraud.
I had an extremely disappointing experience with Book My Bai.
They confirmed that they would provide me with a cook/chef and collected ₹18,000 from me. They also charged me an additional ₹1,000 through their app. Despite taking my money, they never sent any cook and completely failed to meet the promised timeline.
To make matters worse, their representatives stopped answering my calls. Their agent, Lubna, has completely ignored my calls and messages after taking the payment. There has been no support, no updates, and no resolution from their side.
Their service is absolutely pathetic and among the worst I have ever experienced. This feels like a scam, where customers are charged money but the promised service is never delivered.
I strongly advise everyone not to book a maid or cook through Book My Bai. Save your money and avoid the stress of dealing with such an unprofessional and unreliable company. Worst & Pathetic
I had an extremely disappointing experience with Book My Bai.
They confirmed that they would provide me with a cook/chef and collected ₹18,000 from me. They also charged me an additional ₹1,000 through their app. Despite taking my money, they never sent any cook and completely failed to meet the promised timeline.
To make matters worse, their representatives stopped answering my calls. Their agent, Lubna, has completely ignored my calls and messages after taking the payment. There has been no support, no updates, and no resolution from their side.
Their service is absolutely pathetic and among the worst I have ever experienced. This feels like a scam, where customers are charged money but the promised service is never delivered.
I strongly advise everyone not to book a maid or cook through Book My Bai. Save your money and avoid the stress of dealing with such an unprofessional and unreliable company. Worst & Pathetic
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