Poorly designed interface
Tried using “write to us” option however it does not show up anywhere for tracking.
Emails, WhatsApp and phone calls to the company has not resolved a simple referral issue thus far for more than a year. Receiving concerns/feedback from customers is not part of the design thinking.
Response from developer
Thank you for sharing your feedback. We sincerely regret the inconvenience you've experienced with your referral issue and the difficulty in tracking your request. This is not the experience we aim to provide. We would like to investigate this further and help resolve the matter. Please share your registered contact details and referral information with us at productops@squareyards.com, and our team will review it on priority.
Manjusree home search-waste of time
Response from developer
We’re truly sorry to hear about your experience. To help us investigate this further and take the right action, could you please share property or agent details with us at productops@squareyards.com. Your feedback is important to us, and we’d like to ensure that this issue is resolved promptly
Very disappointing Experience
It has now been almost a year, and the commitment has still not been fully honored.
For my property, I received ₹90,000 in February, and I was informed that the remaining ₹30,000 would be released on March 3rd. However, for the past 10 days I have been continuously following up, and there has been no response from the concerned person.
For my brother’s property, the entire ₹1.2 lakh is still pending.
For a company dealing with high-value property transactions, this level of poor communication, lack of accountability, and delay in honoring commitments is extremely disappointing.
I hope Square Yards addresses this issue soon and improves its internal governance and customer service.
Response from developer
We’re truly sorry to hear about your experience. To help us investigate this further and take the right action, could you please share your details with us at productops@squareyards.com. Your feedback is important to us, and we’d like to ensure that this issue is resolved promptly.
Time waste
I showed interest in a property on Square Yards, but the experience has been nothing short of frustrating.
The agent contacted me two days later, and when I replied immediately, they took another two days just to respond. Even then, they neither gave the exact rent and location details promptly nor arranged a property visit on time. After that, they simply ghosted me for 2–3 days straight.
What’s the use of this app if potential buyers or tenants can’t even get a timely response? The whole point of a property platform is quick communication and efficiency, but this felt like the complete opposite.
I even have screenshots to prove this poor service. Honestly, this was a pathetic and time-wasting experience. If Square Yards wants to be taken seriously, they need to train their agents for professionalism, prompt communication, and respect for a client’s time.
Response from developer
We’re truly sorry to hear about your experience and the delays you faced. To help us investigate this further and take the right action, could you please share the screenshots you mentioned and the details of your Relationship Manager (RM) with us at productops@squareyards.com. Your feedback is important to us, and we’d like to ensure that this issue is resolved promptly and that steps are taken to prevent such occurrences in the future.
Fraud app
Response from developer
We’re truly sorry to hear about your experience. To help us investigate this further and take the right action, could you please share your details with us at productops@squareyards.com. Your feedback is important to us, and we’d like to ensure that this issue is resolved promptly.
