Worst airline app
Super buggy and clunky doesn’t feel like a dedicated app just their website trying to be an app and it’s failing.
Loading screens of hell
How does every screen require 30 seconds to load??? Also how can I not checkin to the second legs flight that is less than 24 hours from departure. So many issues for a international flight company
Get it together
Worst airline app I’ve ever used. Information loss, forms cleared, errors everywhere.
Péssima experiência
Não consigo remarcar viagem, parte de contato ao cliente não funciona também. Sem qualquer opção pra resolver meu problema.
Unusable mobile app so cumbersome that I refuse to travel Copa now
This mobile app not only would not accept my payment from two different cards, every one of the four attempts I made to purchase airfare through this mobile app, would give me an error message and then send me all the way back to the homepage. Deleting all the information it took me almost 15 minutes to enter. Never in my history of using smart phones have I come across a mobile app that will make me start all the way back at the beginning, to enter my personal info, location, date, billing address, etc. why wouldn’t it keep all my info? United’s mobile app doesn’t do that. Frontier doesn’t do that. Both of those mobile apps will keep your info when there’s a billing error. I just don’t understand it. So I wanna congratulate Copa Airlines for making such an unusable app. It has successfully pushed me away from ever traveling with Copa Airlines, unless they’re willing to offer me some kind of compensation for the stress this mobile app has caused me. And if copa thinks this review is a lie, my reservation code they gave me over the phone is ADKHQ.
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