Isabelitabances
Buena pero cambiaron los intinerarios y mucho tiempo de espera en los aeropuertos
Worst airline app
Super buggy and clunky doesn’t feel like a dedicated app just their website trying to be an app and it’s failing.
Loading screens of hell
How does every screen require 30 seconds to load??? Also how can I not checkin to the second legs flight that is less than 24 hours from departure. So many issues for a international flight company
Get it together
Worst airline app I’ve ever used. Information loss, forms cleared, errors everywhere.
Péssima experiência
Não consigo remarcar viagem, parte de contato ao cliente não funciona também. Sem qualquer opção pra resolver meu problema.
Unusable mobile app so cumbersome that I refuse to travel Copa now
This mobile app not only would not accept my payment from two different cards, every one of the four attempts I made to purchase airfare through this mobile app, would give me an error message and then send me all the way back to the homepage. Deleting all the information it took me almost 15 minutes to enter. Never in my history of using smart phones have I come across a mobile app that will make me start all the way back at the beginning, to enter my personal info, location, date, billing address, etc. why wouldn’t it keep all my info? United’s mobile app doesn’t do that. Frontier doesn’t do that. Both of those mobile apps will keep your info when there’s a billing error. I just don’t understand it. So I wanna congratulate Copa Airlines for making such an unusable app. It has successfully pushed me away from ever traveling with Copa Airlines, unless they’re willing to offer me some kind of compensation for the stress this mobile app has caused me. And if copa thinks this review is a lie, my reservation code they gave me over the phone is ADKHQ.
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Business class ticket
I can’t select my business class seat since 7pm yesterday. Your app is down !
Error message showing up, can’t select and purchase nothing !
Error message showing up, can’t select and purchase nothing !
Excelente
Fácil reservar, comprar y elegir lo que quieres para el vuelo
Update of the new version Aug 13th DO NOT WORK
After the update of the new version it just do not work. I received an upgrade of a flight because I am a presidential member, however when trying to select the new seat in business class it shows I was not updated. I used the old version in the iPad and worked perfectly. Please fix urgently this version
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App won’t open
Deleted. Keeps trying to open in Safari, which isn’t even my default browser, and keeps timing me out with an error message that it has made too many attempts and failed. Are the developers and leadership even reading the reviews?
Sucks
Good luck trying to log onto your account.
Not really an app
Constantly having to be redirected to a browser and then logging in again defeats the whole purpose of an app. Pretty useless app.
Péssima experiência
Não se consegue fazer nada pelo app. Dar sempre erro ou “tente novamente”
La comida tiene que ser exactamente el doble , nadie te pide regalo pero cóbrala y da un buen servic
los aviones más viejos , todo precario se nota una aerolínea que quiere ser y no puede , ojalá pronto cierre
Doesn’t reflect the company
Horrible app too many bugs and for so many years
It’s Good…But Still Has Issues
Overall, I tend to go for the app rather than the website. For the most basic of things, the app is great. However, it is absolutely terrible if you want to change your itinerary. I’ve tried multiple times on different trips and I end up having to call Copa to get everything fixed. The last time I tried to change an itinerary (return flight one day earlier than what I booked), the app messed up my itinerary so bad that my flight wasn’t even showing up anymore (which lead to a 45 minute call with Copa). And in this day and age it should be easy for them to make an iPad app. Overall I like Copa Airlines and I like their app for the most basic of things, but some things could definitely be improved.
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This app sucks so much
This app is the worst app I’ve ever seen. There’s no way to make a teen or kid account. Customer Service does not work. I don’t get why people use this app. It sucks so bad about to go on a flight and get zero entertainment because I can’t make a account for my son. Worst Dam app I’ve ever seen.
Can’t log into the app
Tried numerous times to log into and keeps crashing. Hopefully they get this bug resolved.
Useless, slow, and unhelpful
Another airline, another app that doesn’t work properly. Full of bugs, difficult to navigate, download links that don’t work, and a nightmare to type. I’d avoid flying Copa as much as possible just so that I never have to use this awful app ever again
Fails Massively
Attempting to change an itinerary fails every time. This makes no sense considering there’s nothing out of the ordinary about my booking.
