App
Too much navigating and questions when it should be so easy to just check in. Too many errors messages too
Airline influencer approved
I have found Iberia to be responsive by phone and helpful with issues and returns.
Best Airline
As a Spaniard, I can say that this Airline is one of the best airlines you can fly on. It’s service is the best, the flight ticket purchase is really simple, nothing to complicated as some other airlines, and the service in the flight attendants and the pilots and people, really calm people. Love this Airline and would highly recommend.
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Unnecessarily Complicated
The website is unnecessarily complicated. It asks for payment even when your seat option is included but the payment fails as they don’t actually accept a payment as you have already paid. The login button is in the wrong place. The whole website is amateurish, I’ll thought out and obviously has not been properly tested. Really, it’s rubbish. The designer should book a flight on Ryanair or EasyJet then go to work and copy one of them. You can’t check in more than 24 hours before the flight, the boarding pass shows the city but not the airport or terminal.
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Awesome
I found this app from Iberia very helpful. Very easy to navigate, question, make changes, or get a quick answer. On the past, no many Airlines offer you this great service. Thank you IBERIA.
