APP doesn’t work with my Product.
After wasting 3 hours I was told by support my particular product is not supported by the APP. Might want to mention that in the description! I was going nuts changing and checking user name and password!
Disappointed
It doesn’t work
Can’t login on mobile app
You can’t login on the mobile app using any device, you have to use your browser in order to login. Makes absolutely no sense. Why have the app? It’s no good!!!!!!
Please
Fix your app
Can’t log in
Same as others, I can only use the website to access my account. App is useless.
Login challenge
Wish the app was more reliable.. always logged out and needs a new password
Have to reset password every time I log in!
This is crazy! Every time I want to log in I have to reset my password. And the password can't be even remotely similar to the last one. This has to be the most annoying app I've ever used. I get requiring periodic updates but this makes me want to throw my phone out the window. And please at least put a prompt saying to update password, not that you're entering the wrong password! Once you're on the app you can't even make many changes to your account. Horrible!
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Unable to log in
Website works, so it’s not my credentials. App is terrible.
Terrible
Can’t get in on my phone
Useless & out of date data
Other than end of day account values, this app is useless! The YTD percentages a month or more out dat and incorrect. There is nothing that the app offers functionally. Recommend deleting this embarrassment representing a company like Corebridge (Valic) and hire competent professionals to totally recreate an app of value and function.
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Response from developer
Thank you for your feedback. We remedied this issue in 8.0.6. If you have not already done so, please update to the latest version.
Terrible
Absolutely useless app. Gives no information other than a balance. I would give it zero stars if possible.
Can’t Even Sign In
I was originally told to download your app to easily manage my account/policy and make me monthly premium payments. To my surprise, my login doesn’t even work through the app, I can only use the webpage via browser. At this point, the app is rendered completely useless if I can’t even log into my amount. I’ve called in twice for assistance to try to figure out why I cannot log in through the app to no avail, with the only recommendation being uninstalling and reinstalling the app which changed nothing.
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Useless
App shows nothing but account balances.
Invalid login via this app
I can’t get logged in via this app. When I enter my credentials on the website - only via my laptop - I get in fine. This app is useless.
1 star is too many
Have annuities against most advice from colleagues and although its worked well for me the app is useless. Fortunately can still access directly online.
Verify, verify, very
Every single time
I started to hate this app and the owner, please fix it
I started to hate this app and the owner, please fix it
Response from developer
Thank you for your feedback. We remedied this issue in 8.0.6. If you have not already done so, please update to the latest version.
UI leaves something to be desired
I mainly use the app to log in to check my account balances. I realize that two-factor authentication is for my protection but it’s a PITA and I particularly dislike that the “resend code” option is right below where you type the code and the “verify” option is below that (sometimes way below that). It’s easy to get confused and tap resend when you meant to verify.
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Easy to Navigate
Very good app
Unable to login
The app’s validation system is not working so unable to login. What good is it at this point? Please fix this problem.
Response from developer
Thank you for your feedback and for taking the time to share your experience. We sincerely apologize for the recent login issues and want you to know that the problem has been identified and resolved. Your input is incredibly valuable, and we’re always listening as we work hard to make the Corebridge Financial app the best it can be.
Horrible
Just updated this app and it’s horrible! Font is like 70.
Please go back! its horrible!!!
Please go back! its horrible!!!
Response from developer
Thank you for your feedback. We apologize for any inconvenience. Please ensure you're using the latest version of our application. If you continue to experience issues, please contact our support team.
