Cotral User Reviews

Customer Experience

Positive experience21.6% of reviews
Neutral9.6% of reviews
Negative experience68.8% of reviews

~ Based on 125 written reviews from the US App Store.

Is Cotral Safe?

Cotral appears mostly safe based on user ratings. AppsHunter Safety Score for Cotral is 70/100.

This assessment is based on 127 user ratings, with an App Store average of 3.5/5.

Safety Analysis

61.4% of ratings point to a safe experience
4.7% of ratings suggest some concerns
33.9% of ratings point to a risky experience

~ Based on 127 App Store ratings for Cotral.

Is Cotral Legit?

Cotral appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Cotral is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

International numbers don’t work

Can’t sign up and buy tickets with an international phone number. Really annoying

Doesn’t work

Doesn’t accept other, non-Italian phone numbers. What’s the point then?

Blocks non Italian phone numbers

Can see routes but cannot actually buy anything. It’s sends an OTA to the give phone number. If it isn’t an Italian number it won’t accept it. Attempts to use Apple, google, and Facebook login won’t circumvent this.

No international

I can’t sign up - the app won’t send a 2FA to an international number. Very disappointing. I wanted to buy tickets!!!

international numbers can’t be verified

they need to recognize that many people using transit are international. requires a phone number to validate your account but no way to validate through whatsapp, rendering it entirely useless.

גרועה לתיירים

ממש גרוע לתיירים

Terrible app

Devi testare questa app. Al momento non è possibile accedere come ospite!

Don’t work

Im trying to put my phone # from USA . They don’t let me use the app. This is bad sometimes the machine at the airport don’t work to buy tickets and the think is you have to pay to the conductor of the bus $7 euros.. Sad.

Non funziona purtroppo

Mi serviva per organizzarmi, ma non mi fa né accedere, né comprare un biglietto. Peccato.

Not adapted for tourists

Ne fonctionne pas avec un numéro étranger.

Założenie konta

Cały czas jest problem z założeniem konta, jak już uda mi się zalogować to mnie wylogowuje. Nie polecam tej aplikacji.

Not usable for non locals

App is very hard to use for non Italians. We were traveling a remote area of Italy and no selling shops were nearby. We were not Able to use the tickets we purchased because of lack of usability.

Well not suited for international travel

Apps are especially nice abroad as it makes buying tickets much easier than on (in this case even broken) machines. So not this one. Registration doesn’t work with Google and Apple account and for registration with e-mail an Italian phone number is needed.

Great Idea

Badly executed. Don’t bother

Would not recommend

Booked the ticket online to save some monies but it was a ride in the maze to get the tickets. When we reached the but stop, bus was running delayed and there was no point of contact. Ticket that they provided needs to be scanned at the bus and I scanned them at the wrong service which made them unusable. Why in the hell would you let me activate my tickets on the wrong service from a different company?
Giving 2 starts for the cheaper ticket that they provide in the middle of the night.
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Rubbish

Typically Italian, It doesn’t work not even by mistake, the best option is to get tickets on the bus and pay a little more as these scammers want you to

0/10

Do not even bother to download this app. It just …. doesn’t work

Utterly Useless

I, and looking online, many users cannot enter their phone number in the registration screen. It rejects all known international standards of entering a valid phone number and will not allow you to proceed to register for purchasing bus tickets.

Registration

I tried many formats of the telephone number but none was considered as valid, could not register, could not use the app

Won’t accept foreign numbers

Waste of my time. It won’t work with foreign numbers. What a shame because I really needed this service to buy bus tickets.