Does not help
Does not help but i’m too scared to stop using it. I don’t want my anxiety to get worse from stopping. Wish I could return it.
Truly a hug for your brain
I wasn’t sure what to expect when I first tried the Cove. But the way it’s described is true - it’s a calming subtle vibration that feels like a hug for your brain (or perhaps your vagus nerve?) It is subtle, though. And the effects are not immediate, they build over time. It’s not an in-the-moment cure for the onset of anxiety, but after using the Cove for a couple of months now I can definitely feel a difference in how I react to stress. I also have been practicing transcendental meditation for over a year, and I’ve really found that my Cove sessions complement those effects, compounding my feelings of groundedness. I like that you can go about your regular activities while wearing it, which makes it easy to work into your daily routine.
Show more
60 sessions, uncertain outcome
Still getting accustomed, forget to use some days. Uncomfortable, takes 10 minutes to sync. May return before my time is up - no way to objectively measure effectiveness against the expense.
Response from developer
Hi there! Thank you for passing along this feedback. We're sorry to hear Cove is not comfortable. You can schedule a fit consultation with our Customer Care team to help find the best fit (www.calendly.com/feelcove). In terms of measuring efficacy, for some it helps to take a break for a few days to notice how Cove impacts your daily stress and sleep. Please give that a try and see how you feel. If you have any further questions, the Customer Care team is here to help. You can reach us at care@feelcove.com, or 877-411-COVE(2683).
Device would be great if…
I really like cove and it has helped with my insomnia, however it will no longer sync my sessions with the app (not sure why this is necessary in the first place) and so I cannot update the firmware, or use the device. The app really should be optional or be improved, the device doesn’t function if the app isn’t working to sync the sessions.
Show more
Response from developer
Hi there! We're glad to hear Cove helped with your insomnia, and apologize for any difficulty with the Cove app. We can absolutely assist with troubleshooting. The Customer Care team is available Mon - Fri, 9 AM - 5 PM ET. You can reach us via email (care@feelcove.com), chat (www.feelcove.com), or phone (877-411-COVE). We look forward to hearing from you!
Less stress
I’ve had the device for a short period of time but I have noticed a difference in my stress. I use to clench my teeth a lot but now I’ve noticed that I don’t nearly do it as much. It’s wonderful.
Hoped for the best. No luck
Infuriating to begin with. Bluetooth says it’s connected but it’s not paired. Takes 5
Minutes to pair it EACH TIME you try to use it. Who knows if it works to reduce stress as it just
creates more stress each time I tried to use it.
Minutes to pair it EACH TIME you try to use it. Who knows if it works to reduce stress as it just
creates more stress each time I tried to use it.
Terrible hardware
What a joke. Between the app and the website they have three different instructions for how to just do the initial pairing. None intuitive and none worked. Reset Bluetooth? That didn't work either. Contact their concierge....good luck with that...not available for four days. Smells like a product that was released before it was ready. Glad I can return it and am doing so promptly.
Show more
Response from developer
Hi there! We're sorry to hear about the difficulty you had pairing Cove. You can find standard instructions and troubleshooting for pairing Cove in our user manual (www.feelcove.com/manual), on our help center (help.feelcove.com), and in the Cove app. If you need further assistance, the Customer Care team is here to help Mon - Fri, 9 AM - 5 PM ET. You can reach us via email (care@feelcove.com), chat (www.feelcove.com), or phone (877-411-COVE). We look forward to hearing from you!
Piece of junk
Never connects. Constantly have to delete and reinstall.
Response from developer
Hi there! The Customer Care team can help with any questions regarding pairing and connectivity. Please do not hesitate to contact the team for assistance (care@feelcove.com).
Trust the process
If you give this device the time it asks for it, and a little bit of belief that it works, you will see the difference. Try it! I love it, my sleep is deeper, my concentration is better, and my anxiety is mitigated. Thanks Cove!
Promises, promises
They keep promising updates to the app, but nothing.
Response from developer
Hi there! We've recently added some great new features to the Cove app, including: check-ins for stress and sleep, improved session details, and a new journaling tool. There's more on the horizon; so, keep an eye out for regular updates and new features. If you have questions, or need any help, feel free to reach out to the Customer Care team at care@feelcove.com.
A huge waste of money
I wish I had done more research before buying this product. The short of it is that Cove is wildly overpriced and grossly under delivers. Don’t waste your money.
The details are:
- No help with insomnia at all
-Doesn’t hold a charge
-Instructions can only be found online which is really frustrating if you’re using it for insomnia, as I was. The last thing you want do is turn on your mobile phone while you’re struggling to sleep.
-The device itself is not especially comfortable. If it worked better I could get used to it but it’s not soothing *and not comfortable.
-If you’re buying this for mild support with anxiety you’re spending way too much money but this is the only thing that it is effective at.Again, it is wildly overpriced for what it actually does.
The details are:
- No help with insomnia at all
-Doesn’t hold a charge
-Instructions can only be found online which is really frustrating if you’re using it for insomnia, as I was. The last thing you want do is turn on your mobile phone while you’re struggling to sleep.
-The device itself is not especially comfortable. If it worked better I could get used to it but it’s not soothing *and not comfortable.
-If you’re buying this for mild support with anxiety you’re spending way too much money but this is the only thing that it is effective at.Again, it is wildly overpriced for what it actually does.
Show more
Be patient. Really started to feel after day 4
Cove helps me relax at end of the day’s stresses and my Apple Watch proved less restless sleep, too. App is basic and not really needed after setup. Now I’m digging into the neuroscience but the results speak for a well designed device. Expensive but I’m keeping it and lending to friends.
Love my Cove
I have been using Cove for weeks now, and can honestly say that I have noticed sleeping better, and deeper!
terrible app, keeps unpairing
it seems like Cove has been promising to fix these problems for a while. it’s starting to ring hollow. it blows my mind that they charge $500 for the produce and the hitch it to such a poor app.
Response from developer
Hi there! If you haven't upgraded to the newest version of Cove's firmware, we recommend doing so for best performance. Please feel free to reach out to the Customer Care team for any questions or help with pairing or connectivity (care@feelcove.com).
Keeps unpairing
I have only had the device for a week and it continues to unpair with the app. Re-pairing is a pain in the back, time consuming and frustrating
Response from developer
Hi there! The Customer Care team can help with any questions regarding pairing and connectivity. Please do not hesitate to contact the team for assistance (care@feelcove.com).
Initial Impressions of Cove Device...
I was excited about + finally received my Cove device. So far, I am not overly impressed with the quality of the device (I.e. does not fit comfortably on the back of my neck, even at largest setting + the plastic construction seems “cheap” for $500 sales price). Also, I was able to pair my device with my IOS iPhone 11, but not according to the instructions provided (I never saw a blue blinking light, but the device apparently is now paired regardless). In addition, the user manual + help guidelines are not very informative nor detailed. I plan to “test” this product for it’s anticipated sleep + stress reduction effectiveness, but at this point, I am feeling skeptical about keeping it after my trial period (based on my cost / benefit analysis). Please advise... Thanks - Hopefully, I am pleasantly surprised + overcome my initial reservations... I felt a “3 Star” was all I could honestly rate the Cove at this initial stage - I wish it were a higher rating.
Show more
Response from developer
Hi there! The Customer Care team is here to help with any questions regarding fit, pairing, and using Cove. We would also love to hear about your journey as you use Cove. Feel free to reach out with any questions or feedback (care@feelcove.com)!
Patience is key!
Super interesting product - at first I wasn’t completely convinced, but consistency and diligent use helped me improve my sleep and energy. Would highly recommend to anyone!!!
Honest review of the APP
So I couldn’t help but notice that most of the reviews here are about the Cove device itself and not the app. Keep in mind the device is $500, so I thought it would be important to write an honest review about the app itself, and share some thoughts about the device later.
I feel like the app does what it is supposed to do, but not particularly well in some cases, and there’s for sure no real stand out features. For starters you have to open and pair the device to download a firmware update as soon as you get the device. It’s a pretty fast update and I guess it’s in their interest to have the consumer do it instead of shipping with the latest firmware. Once you get past that, the app logs sessions, provides tips for use, sets up reminders, and provides some in app troubleshooting. That is all.
Interestingly, Cove’s website says “the app does not need to be used during sessions,” which strikes me as a bit misleading because you cannot start a Cove session without the app (this turned out to be incorrect, see update below). So take that with a grain of salt. It’s true that once started you can put down your paired device and just chill or do other stuff, but you HAVE to start a session through the app.
UPDATE #1: thanks to the Developer Response, I found out how to start a session without the app. Very nice that they shared that because it’s not apparent in the manual; although there’s a section in the online manual about unpairing the device from the app, it doesn’t specifically say how to start a session independently either in that section or the section covering the buttons (I looked before I posted the original review, I was mystified that there was specific direction about removing the device from the app and why or how you’d want to do that; question answered, I guess). So I guess that’s helpful that you find out when you post a review about it. I also didn’t find that information on their website. A shame that this feature isn’t detailed specifically because it’s a standout feature; the device itself saves details of the sessions and then syncs them to the app when it’s opened and the device pairs up with the app. Probably the most advanced feature of this device. Everything else from the developer was rosy and upbeat, as a company called FeelGood should be.
Pairing with multiple devices is finicky at best, a real pain at worst. Thankfully session info is shared between devices so I decided to set up the app on my iPad after my iPhone. They use two factor protection to send a code to your email for set up which I thought was pretty hysterical for an app that does so little (SO much private information...nope, just sessions and name age and birthdate). Invariably I had to reset the device to get it to pair to my iPad so after trying a few times I just deleted the app off my iPad. Seems like a fail to me.
You can set up reminders in the app to get your sessions at set times, which should be handy (the reminders also pop up on my Apple Watch, but the app doesn’t run on Apple Watch so that’s out), but it’s not intelligently executed. I built using the device into my routine so often my reminder will pop up from the app while I’m already in a session. That’s right, it doesn’t detect if you’re in a session already before sending a reminder. I can’t imagine that’s a terribly difficult thing to code, but I was really surprised and annoyed the first time I got the reminder 7 minutes into a session. Another minor but cumulative annoyance. As simple as the app is, it seems Iike it would be pretty easy to port it over to Apple Watch too, but it’s currently not supported in WatchOS. Another fail and missed opportunity.
So overall, I’m not impressed. When you include that you’ve spent $500 for the privilege of using the app, I can’t imagine it getting anything better than 3 stars at best, but with it’s shortcomings I’m sticking with 2 stars. It’s usable, but that’s it. They promise that more is coming soon but that’s been on there the whole time I’ve had the device and also promised by the developer. How about improving the usability first?
Also, so far I’ve been ok with the device itself. I slept like a rock after the first use so I was really excited for long term use. Must have been a coincidence because I woke up at 2 am the second night and generally have continued to do so. I have noticed it’s easier to fall asleep and I feel better in the morning so I’m sticking with the device, but again, for $500 I’m not sure if my skepticism has been totally overcome yet. I still have a week left of my 45 day trial so I have to make a hard choice this week. I’ll update when I decide.
UPDATE #2: I planned on returning the device, I was skeptical to begin with but willing to give it a chance, I’ve been underwhelmed at best. My experience will differ from you in that I’m under treatment for a concussion and post concussion syndrome, so my experience will not represent most of the population and your results will more than likely vary. I had hoped a “hug for my brain” would help with some of the symptoms I’m experiencing (anxiety in open spaces, insomnia, etc). In order to return it you have to request a return authorization, so I emailed them and asked to start that process, they responded back with a very nice offer I won’t post here because it could be exploited and they may not offer the same thing to others, so I’ll just say that my first contact with their customer service was surprisingly polite, professional and very helpful.
I feel like the app does what it is supposed to do, but not particularly well in some cases, and there’s for sure no real stand out features. For starters you have to open and pair the device to download a firmware update as soon as you get the device. It’s a pretty fast update and I guess it’s in their interest to have the consumer do it instead of shipping with the latest firmware. Once you get past that, the app logs sessions, provides tips for use, sets up reminders, and provides some in app troubleshooting. That is all.
Interestingly, Cove’s website says “the app does not need to be used during sessions,” which strikes me as a bit misleading because you cannot start a Cove session without the app (this turned out to be incorrect, see update below). So take that with a grain of salt. It’s true that once started you can put down your paired device and just chill or do other stuff, but you HAVE to start a session through the app.
UPDATE #1: thanks to the Developer Response, I found out how to start a session without the app. Very nice that they shared that because it’s not apparent in the manual; although there’s a section in the online manual about unpairing the device from the app, it doesn’t specifically say how to start a session independently either in that section or the section covering the buttons (I looked before I posted the original review, I was mystified that there was specific direction about removing the device from the app and why or how you’d want to do that; question answered, I guess). So I guess that’s helpful that you find out when you post a review about it. I also didn’t find that information on their website. A shame that this feature isn’t detailed specifically because it’s a standout feature; the device itself saves details of the sessions and then syncs them to the app when it’s opened and the device pairs up with the app. Probably the most advanced feature of this device. Everything else from the developer was rosy and upbeat, as a company called FeelGood should be.
Pairing with multiple devices is finicky at best, a real pain at worst. Thankfully session info is shared between devices so I decided to set up the app on my iPad after my iPhone. They use two factor protection to send a code to your email for set up which I thought was pretty hysterical for an app that does so little (SO much private information...nope, just sessions and name age and birthdate). Invariably I had to reset the device to get it to pair to my iPad so after trying a few times I just deleted the app off my iPad. Seems like a fail to me.
You can set up reminders in the app to get your sessions at set times, which should be handy (the reminders also pop up on my Apple Watch, but the app doesn’t run on Apple Watch so that’s out), but it’s not intelligently executed. I built using the device into my routine so often my reminder will pop up from the app while I’m already in a session. That’s right, it doesn’t detect if you’re in a session already before sending a reminder. I can’t imagine that’s a terribly difficult thing to code, but I was really surprised and annoyed the first time I got the reminder 7 minutes into a session. Another minor but cumulative annoyance. As simple as the app is, it seems Iike it would be pretty easy to port it over to Apple Watch too, but it’s currently not supported in WatchOS. Another fail and missed opportunity.
So overall, I’m not impressed. When you include that you’ve spent $500 for the privilege of using the app, I can’t imagine it getting anything better than 3 stars at best, but with it’s shortcomings I’m sticking with 2 stars. It’s usable, but that’s it. They promise that more is coming soon but that’s been on there the whole time I’ve had the device and also promised by the developer. How about improving the usability first?
Also, so far I’ve been ok with the device itself. I slept like a rock after the first use so I was really excited for long term use. Must have been a coincidence because I woke up at 2 am the second night and generally have continued to do so. I have noticed it’s easier to fall asleep and I feel better in the morning so I’m sticking with the device, but again, for $500 I’m not sure if my skepticism has been totally overcome yet. I still have a week left of my 45 day trial so I have to make a hard choice this week. I’ll update when I decide.
UPDATE #2: I planned on returning the device, I was skeptical to begin with but willing to give it a chance, I’ve been underwhelmed at best. My experience will differ from you in that I’m under treatment for a concussion and post concussion syndrome, so my experience will not represent most of the population and your results will more than likely vary. I had hoped a “hug for my brain” would help with some of the symptoms I’m experiencing (anxiety in open spaces, insomnia, etc). In order to return it you have to request a return authorization, so I emailed them and asked to start that process, they responded back with a very nice offer I won’t post here because it could be exploited and they may not offer the same thing to others, so I’ll just say that my first contact with their customer service was surprisingly polite, professional and very helpful.
Show more
Was this app QA tested?
The app fails to send an access code to my gmail account on both the iPhone and iPad running the latest OS. I also tried using the app four times days apart and at different times of day thinking maybe the server is down is why it never sent me a passcode and still nothing. Checked my spam folder and nothing there either. I QA test software, web and mobile apps for a living, so this is really unacceptable because I and others can’t use Cove without the app. This is definitely a bug. Please fix and let me know when I can update the app so I can use My Cove. I have been wanting to try it. But now it’s looking like I may have to return it and I really want to keep it. So hope this helps. Thanks.
Show more
Amazing product
Really love my cove, I am using it every day with the app and it makes me feel and sleep better !! Strongly recommend it !
