COVID19 - DXB Smart App

COVID19 - DXB Smart App

by Dubai Health Authority

959 ratings
50 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
COVID19 - DXB Smart App screenshot #1 for iPhone
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COVID19 - DXB Smart App screenshot #6 for iPhone
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About

Access real-time COVID-19 statistics worldwide and within the UAE. Get information on symptoms, prevention, and treatments. Receive personalized support from paramedics if infected.

โœ“COVID-19 symptom information
โœ“Prevention guidelines
โœ“Treatment recommendations
โœ“Worldwide COVID-19 statistics
โœ“UAE-specific COVID-19 statistics
โœ“Personalized paramedic support
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What users say

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What's New in COVID19

6.3

October 25, 2022

We update the app regularly so we can make it better for you. This version includes minor bug fixes and an improved user experience.

User reviews

Can't change phone number - no customer support

Title is self explanatory, iโ€™ve tried contacting customer support multiple times through the app and it seems like no one ever gets back to you.
This is absolutely frustrating as some of us do change contact numbers you know?!

App is simple but 0 customer service

The app doesnโ€™t have much information except it tracks your location but after I am done from isolation period I have been struggling with customer service to provide me with a letter to hand it over to my work that I was upset from work for ten days, but no one helped with this matter for two days and still waiting their response. Thanks for zero customer service.
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Feedback

Iโ€™m very happy and satisfied because this app with the UAE is much more reliable and confident

Hard to use

I keep uploading documents and it doesnโ€™t seem to take them. Also cannot add certain information as requested

Canโ€™t update phone number

Letโ€™s me update all my other personal info except for my phone number and provides no information about how to do this. Frustrating

Developer apps

User experience

๐Ÿž

Reported Bugs

4 issues

Incorrect date/time information

Bug

Deletes user data and requires re-entry

Bug

Issues with uploading documents and scanning QR codes

Bug

Activation SMS not working for international numbers

Bug
โœจ

Requested Features

4 requests

Allow updating phone number

Feature

Automatically issue certificates after quarantine

Feature

Integrate vaccination records

Feature

Improve user interface and navigation

Feature

FAQ

What does the COVID-19 DXB Smart App do?

This application provides comprehensive information about COVID-19, including symptoms, prevention methods, and available treatments. It aims to combat the spread of misinformation by offering verified statistics and personalized support.

What are the key features of this app?

Key features include access to real-time COVID-19 statistics both globally and specifically within the United Arab Emirates, detailed information on symptoms and prevention, and the option for personalized support from designated paramedics if you are infected.

Is there a cost to use the COVID-19 DXB Smart App?

Based on the provided information, the application is available for free. There are no mentions of in-app purchases or subscription fees associated with its use.

Who is this app intended for?

The app is designed for individuals in Dubai, United Arab Emirates, who are seeking accurate and up-to-date information about COVID-19. This includes residents and visitors looking for guidance on symptoms, prevention, and support.

How does the app help combat fake news?

The app provides verified, real-time statistics from reliable sources, both worldwide and within the UAE. By offering accurate data, it helps to counter the spread of fake news and misinformation circulating about the virus.