Cowboy Chicken Reviews: Is It Legit?

Customer Experience

Positive experience50.5% of reviews
Neutral12.8% of reviews
Negative experience36.7% of reviews

~ Based on 109 written reviews from the US App Store.

What users say about Cowboy Chicken

Is Cowboy Chicken Safe?

Cowboy Chicken appears safe based on user ratings. AppsHunter Safety Score for Cowboy Chicken is 96/100.

This assessment is based on 6,439 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 6,432 App Store ratings for Cowboy Chicken.

Is Cowboy Chicken Legit?

Cowboy Chicken appears to be a legitimate app. AppsHunter Legitimacy Score for Cowboy Chicken is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never works

Neither their app nor online ordering ever works for me. I went into the restaurant and they couldn’t figure out why, I filled out everything appropriately. I would order food from them often if I could order ahead of time. Oh well.

Whoever developed this app should be fired

This, by far, is the least user-friendly app on my entire phone. This must have been designed by three chimpanzees and a gorilla. It is NOT compatible with Apple Pay, it makes you save a card or manually add one in every single time, which is ridiculous. It also loads like your using AOLs dial-up service, so you better not be in a hurry when ordering ahead. I have tried to order pickup through this app a total of 8 times and it has worked flawlessly one of those times. If I could give this app zero stars I would
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No roasted chicken anymore just strips

Why take away the roasted chicken? Yall aren’t going to compete on strips and the roasted was great. Do your thing though…

Great Food

Excellent Customer Service and Excellent Food

Buggy and slow

Terrible buggy and slow very difficult to navigate and it resets your delivery order if you go back to the menu page

Slimy rewards system

I guess it’s convenient, unless you want to use a reward. Then “something went wrong” and no rewards are valid. Seems a little suspicious. Chicken is good, just the business practices are a little shady

Point On

Cowboy Chicken is my all time favorite and anytime go to for good , tasty and nutritious meals. My family and
I have never been disappointed with food nor service here.

The best spot for a healthy meal

Started going to this place two weeks ago and I have a hard time not ordering everyday. Everything I tried is amazing and the staff if super nice and their hot sauce is incredible. Got my own bottle at home now.

Delivery

Received food 2 hours after ordering… I will never use delivery again.

Delivery Issue

The Uber delivery driver delivered the wrong order to my door. He came back & switched it out. The rolls & dessert were not in the bag. I love Cowboy Chicken, but sadly, this was not a good experience.

Do not order delivery through the app

They have not way to rate or review your order

My fave lunch spot!

Love cowboy chicken so much! It is close to my job but not my house but either way I’m getting it for lunch and dinner lol! All my coworkers use it for lunch also! The app is by far the way to go. I get lots of rewards! After just three visit they give me a 5 dollar reward! Love itttt😄

I love Cowboy Chicken!

Cowboy Chicken has been my go to when I want something like a home cooked meal but without me having to do it. I don’t care for the cobbler at all but everything else gets the thumbs up!

Order wrong

Receipt is correct. Brought it home and it was wrong. Why is it so difficult to read.

Apple Pay Please

For the love of God add Apple Pay PLEASE!

Best Chicken and sides

This place has some great chicken and the sides like the beans and potatoes are wonderful. Don’t want to forget the Mexican corn!! yummy!

Excellent Chicken

Food is always good & fresh! The service is friendly & quick.

Had to Wait

Orders online and came at the time they requested to get up here and the lady says the order never printed. Didn’t offer me a drink to wait or nothing. Horrible customer service they didn’t apologize or anything. I love Cowboy Chicken and never had a bad review.

Interface issues

Data entry is hard. Text fields don’t autofill with CC info from Wallet or name/etc. info like normal text fields. Based on the huge download size and the non-universal layout feel I think this is because it’s some wrapper of a wrapper of a web app.

I love Cowboy Chicken!

Delicious food, don’t care for the peach cobbler with the corn in it but everything else…delish!