COXPAL Reviews: Is It Legit?

COXPAL
COXPAL
Shenzhen Wanpai Electronic Co.,Ltd

Customer Experience

Positive experience76.9% of reviews
Neutral0.0% of reviews
Negative experience23.1% of reviews

~ Based on 13 written reviews from the US App Store.

Is COXPAL Safe?

Not enough ratings yet to assess COXPAL.

Is COXPAL Legit?

COXPAL appears legitimate, with a few gaps. AppsHunter Legitimacy Score for COXPAL is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use - plenty of settings

This dash cam app is easy to use and had an intuitive UI. It does not offer a great amount of live- or extra functions (like life streaming etc), but this is expected for a dash cam app and a dash cam’s main purpose of providing you great recording in case of an incident.
Importantly the app does offer plenty of camera and picture/recording settings, which to me is way more important than “life-functions”.
Overall, simple to use, stable, no-nonsense functional dash cam’s main purpose app.
I love the Coxpal dash cams, have 2 different models in both of my cars. Could not be more content with it. After all, it’s a dash cam, not more not less!
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I always struggle with review titles

This app is a decent app for a dash cam. I am not sure what really to say in reviews like this. The app connects to the camera via the cams own built in wifi, which means you to need to be on that and not your own home or business wifi to see the cameras video or download anything you have recorded. It only seems to allow you to download videos you marked with the cameras video though I don’t see all of the files on the camera itself I don’t think, as I am not seeing the loops recordings only the 1 minute ones I pushed the button on the camera to mark. It would be nice if there was a car play app to see the live view.
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3 channel dash cam

I purchased the 3 channel dash cam back in 2023 both my cars theses cameras are definitely worth the price. Peace of mind I wouldn’t think twice to purchase again. The app is very simple and user friendly for me the app and the camera have worked flawlessly. I reached out to them because I accidentally broke the mount of the camera and they got back to me very fast and shipped me a new mount. Nonetheless camera and the app get 5*!
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Solid dash cam utility app

I’ve had a Coxpal A11T for a few years now. While the app is fairly basic (view clips/download clips/etc) the customer service that Coxpal provides is above and beyond. While cleaning my rear windshield, I broke the connector off the rear facing camera. Coxpal sent me a new one, free off charge! The camera itself provides good clarity and operation.
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Great app

This app goes great with their camera. I love it

Replacement

Thanks to the coxpal customer support for my car’s rear dash camera replacement. They even send me extra power and data cables. I really appreciate them.

Best Dashcam

100% recommend and worth the money. Has everything, front, rear and inside views. quality is amazing. easy to work in the app and navigating through everything is great too.

Great dash cam

The COXPAL A11T is a very good dash cam. The videos are crystal clear and easy to download.

I did have a problem with the cabin camera malfunctioning after a couple of months. It would no longer turn on. I contacted support and they replaced it with no issues. It was a great experience.

I have had no issues since then with the new main cabin camera and is working awesome.
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Nice

Easy to connect.

App Not Connecting

THIS IS FRUSTRATING! I’M CONNECTED TO THE WIFI AND I TRIED TO CONNECT TO THE CAMERA USING THE APP AND IT WON’T LET ME! X8

UPDATE:
Coxpal support contacted me and try to help to resolve the App issues. I have spent several days communicating with them and they are very helpful. I have spent several days troubleshooting why the COXPAL App is not working. Based on my investigation, Norton is blocking the App from initial communication to the camera. Once I turned off the Norton Safe Web (Internet Security) it allowed me to connect to the app. Then, once the app was connected to the camera, I turned on the Safe Web and it didn't drop the connection and still allowed me to see the video but accessing the Settings, Change View, and Playback doesn't work.

There are two possible issues why Norton Safe Web is preventing COXPAL App from communicating with the camera:
1. The camera Gateway IP Address (192.168.1.254) is blocked by Norton - Possible solution is to change this to common IP - 192.168.1.1
2. COXPAL App security connection.

Overall, the camera is doing its purpose. The video recording is crystal clear. Based on the Camera/App functionality, I can give this 3 stars. Since Coxpal support is very helpful to resolve the issue, they deserve another star. So, I am giving this 4 stars.

If you have Norton 360 installed on your mobile device, you will need to turn off the "Safe Web" when using Coxpal App. Otherwise, it will not work.

FYI. I already informed Coxpal support of my findings.
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Won’t keep time

The system and app both need a overhaul. the actual hardware that records videos never seems to want to keep the time you set it on it corrects itself once you connect the app but after a bit of time it will go back to being one or two hours off which is not good if you have to make a claim and have to provide extra information in order to prove that that is the timeframe in which events occur. I do believe a simple update to the system to allow for a time retention and maybe even a way of getting into the system regardless of stopping recording and entering Wi-Fi mode on the actual device would be a great help I have used as in the past and was able to use it to correctly identify certain aspects but the time issue was always a problem and still remains please fix.
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Horrible!!!!!

Don’t even waist your time downloading this app.

Worthless

Worthless!