Numerous connection issues even on paid subscription
Works every other time
Not sure why it’s rated so low.
Maybe they have fixed some of the bugs? We’ve had it for a few months now and it’s been a pretty good experience. It’s well thought of and executed product. Much much smarter than the Snoo. We transitioned our baby girl from the Snoo to the cradlewise around month 4, it took a couple weeks to transition wish we had started her on the cradlewise to start with.
Show more
Most basic piece of information behind paywall.
I love the crib and haven’t had many issues with the app besides laggy video sometimes. However, one of the few pieces of information that is really helpful to me is to know how long my baby just napped. With the free version you can see when he is asleep, how long he has been asleep for but as soon as he wakes up you can’t see how long he was asleep. You have to upgrade to see. This is such a basic piece of information, it’s really disappointing that they have put it behind the paywall. All I want to know is how long the last sleep session was. Please allow the free version to show the information for the last sleep event at least.
Show more
Crib with dumb ai
Sometimes I feel like the “Ai” this crib has is very dumb. It doesn’t turn on right away when needed and the app always changes it. ALSO sometimes it says it’s on and it’s not!
Poor app
The crib is great but the app is really bad. Recently they improved audio management, but barely.
Cradlewise team, PLEASE, don’t take over the audio feed if audio is disabled! It’s crazy that you do this, are you even using your own app? So annoying that opening the app turn down the volume for the whole system even if audio monitoring is off.
For the price, please do better!
Cradlewise team, PLEASE, don’t take over the audio feed if audio is disabled! It’s crazy that you do this, are you even using your own app? So annoying that opening the app turn down the volume for the whole system even if audio monitoring is off.
For the price, please do better!
Show more
Cost me neves for months
The app needs pairing again whenever crib is disconnected from power for a moment. Annoying. The pairing takes 30 mins of my time every time if it works at all. !
Baby crying - No notification
I have mixed feelings about this app. It doesn’t crash for me like others have described. Works okay most of the time but sometimes my baby is crying for several minutes and I don’t get any notifications. Just today it was maybe 5-10 minutes and I didn’t get the usual notifications. This is not the first time either. Makes me nervous when I’m doing something outside and I can’t always be checking the app. It’s not a wifi or connection issue because at the same time I was getting motion notifications from my ring cams. I’m so upset with this app and it took so long to get my poor son to calm down.
Show more
So slow/disconnecting
Continually slow to load video and disconnects all the time, this really sucks and is so disappointing an experience. I’ll be returning this crib
Glitchy update
Recent update is super glitchy. Sleep data doesn’t update unless I close and reopen the app. My Cradlewise has also been completely wrong on sleep status multiples times - saying she’s stirring when sound asleep, saying she’s asleep when she’s awake and crying. Feels like this update was a big step backwards.
Show more
Great updates
Thanks for the recent app update! I feel like my survey feedback was really heard! Nightly sleep stats are much easier to digest now. I do wish there wasn’t such a delay (10-15 seconds) between when I place my baby in the crib for it to detect he’s in and starting motion and noise, but not a huge deal because I can start it in the app.
Show more
Glitchy
Since the new update, the sleep log and soothe controls are glitchy and inaccurate. Also the app crashes regularly.
It used to be good.
Originally, you could track your child’s sleep for free from the app. Recently this feature has been locked behind a paywall. It’s kind of amazing that a premium product at a premium cost doesn’t have basic features like the ability to track sleep. I used to recommend buying this crib, but due to the greed, I will be pointing others in a different direction. 0/10.
Show more
Latest update
The camera has been even slower to update and lagged more since the latest update. Taking two clicks to get into the detail on the day’s sleep has also been an unwelcome change.
Terrible update
Did the update today not being aware that this meant that all your previous sleep data is gone except if you pay for it. This isn’t an update this is a downgrade.
Doesn’t work
Doesn’t work
Good bed, meh app
The app, for an almost $2000 device, leaves much to be desired. The main thing is no Shortcut ability or Widgets. Would be awesome to have a widget to set a bounce or turn on sound machine. PIP is nice. Overall, would like to get widgets be utilized.
App is ok when it works
App constantly crashes or disconnects. The sleep feature is handy to see how long baby has slept for, but it is not entirely accurate at gauging wake-up’s, etc. unfortunately the app has crashed so many times before even putting baby in it and while baby is in it that the app is extremely frustrating to use. What’s worse is that when the app disconnects, the rocking feature does not automatically kick in and you’ll had to manually rock the crib, and then you have to do a cascade of checks to figure out why it’s not connecting. Lots of content is behind a paywall which is unfortunate given how much the crib itself costs and how little the actual things you need to work, don’t work.
Show more
Overall very solid
I think the UI is a bit non-intuitive, hard to get around, but overall the most important thing is reliability and I’ve had no issues.
Only reason I’m rating it 4 stars is because there is no Mac app. I’m working and would like a window of his crib up if he’s stirring. Would be amazing to have that.
Only reason I’m rating it 4 stars is because there is no Mac app. I’m working and would like a window of his crib up if he’s stirring. Would be amazing to have that.
Show more
The app is awful, the crib is good
We’ve had this for 5+ months now, and it’s such a mixed feeling owning the Cradlewise. The device itself is excellent, but it relies on easily the buggiest, least consistent app.
This thing will take several minutes to load the video feed, if it loads at all; will crash repeatedly; will beep loudly to wake you & your baby when it crashes (frequently); and worst of all support will be all friendly but have never actually once fixed the issue or helped; only the passing of time resolves the problem, only for it to crop up again a week or so later,
Cannot recommend you avoid this product enough solely because the app is the single worst thing ever developed.
This thing will take several minutes to load the video feed, if it loads at all; will crash repeatedly; will beep loudly to wake you & your baby when it crashes (frequently); and worst of all support will be all friendly but have never actually once fixed the issue or helped; only the passing of time resolves the problem, only for it to crop up again a week or so later,
Cannot recommend you avoid this product enough solely because the app is the single worst thing ever developed.
Show more
Crib disconnects
Crib showed offline, followed troubleshooting steps and cannot pair crib now. But the crib still detects the baby and starts the bounce as needed. No access to the app or camera however.
