Trouble
Response from developer
Thanks for calling this out. Having to log in over and over, especially when the app is running slowly, makes the whole experience more frustrating than it should be. We’ve made some improvements on both fronts and are continuing to fine-tune things so that getting to your rewards feels faster and more seamless. Please reach out to us at support@iwantchips.com, and our team will be happy to help you out with any issues.
Trash
Response from developer
We’re sorry you’ve had trouble scanning codes. We’ve addressed many of the reported scanner issues and have seen improvements, but we’re still working to make the experience even more reliable and consistent. We really appreciate your feedback and patience as we continue to optimize it. Please reach out to us at support@iwantchips.com, and our team will be happy to help you out!
Cool but..
I have to use my camera app to scan the QR (which takes me to the obsolete website, which has a link that takes me to cannopy app) to get my chips.
I’m glad I can still get chips somehow
UPDATE: app removed
Response from developer
Thanks for your feedback — really appreciate you sticking with us through the transition. What you’re likely scanning is a temporary QR code that was used during the transition from Craft Brand Rewards to Cannopy. For a short period, those codes were meant to direct users to the new app, but they unfortunately aren’t redeemable for chips. That said, we definitely want to make this right. If you reach out to support@cannopy.com with details of your purchase, our team can verify it and issue you valid QR codes so you can still earn your chips. Also, any newer QR codes marked with the Cannopy logo should scan directly within the app like normal. We truly appreciate your loyalty and are continuing to improve the in-app scanning experience.
Great app!
Response from developer
Thank you! It’s great to hear that the app is helpful from both the customer and budtender perspective. We appreciate your support!
Great App!
Response from developer
Thank you for sharing your experience! We’re glad the app has been helpful for your store and that your customers are enjoying the deals.
