Craft User Reviews

Customer Experience

Positive experience58.8% of reviews
Neutral11.8% of reviews
Negative experience29.4% of reviews

~ Based on 17 written reviews from the US App Store.

Is Craft Safe?

Not enough ratings yet to assess Craft.

Is Craft Legit?

Craft - Rewards + Loyalty appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Craft is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trouble

After using this app for some rewards it’s slow sluggish and makes me login

Response from developer

Thanks for calling this out. Having to log in over and over, especially when the app is running slowly, makes the whole experience more frustrating than it should be. We’ve made some improvements on both fronts and are continuing to fine-tune things so that getting to your rewards feels faster and more seamless. Please reach out to us at support@iwantchips.com, and our team will be happy to help you out with any issues.

Trash

Doesn’t work to scan codes

Response from developer

We’re sorry you’ve had trouble scanning codes. We’ve addressed many of the reported scanner issues and have seen improvements, but we’re still working to make the experience even more reliable and consistent. We really appreciate your feedback and patience as we continue to optimize it. Please reach out to us at support@iwantchips.com, and our team will be happy to help you out!

Cool but..

Your scan feature in your app don’t work.

I have to use my camera app to scan the QR (which takes me to the obsolete website, which has a link that takes me to cannopy app) to get my chips.
I’m glad I can still get chips somehow

UPDATE: app removed

Response from developer

Thanks for your feedback — really appreciate you sticking with us through the transition. What you’re likely scanning is a temporary QR code that was used during the transition from Craft Brand Rewards to Cannopy. For a short period, those codes were meant to direct users to the new app, but they unfortunately aren’t redeemable for chips. That said, we definitely want to make this right. If you reach out to support@cannopy.com with details of your purchase, our team can verify it and issue you valid QR codes so you can still earn your chips. Also, any newer QR codes marked with the Cannopy logo should scan directly within the app like normal. We truly appreciate your loyalty and are continuing to improve the in-app scanning experience.

Great app!

Used the app as a customer/budtender, definitely a great idea and app! Customers love the rewards program

Response from developer

Thank you! It’s great to hear that the app is helpful from both the customer and budtender perspective. We appreciate your support!

Great App!

As a GM at a dispensary store I can say this app has been super helpful for us, it connects to our demographic and helps spread awareness of the awesome products, customers love the deals!

Response from developer

Thank you for sharing your experience! We’re glad the app has been helpful for your store and that your customers are enjoying the deals.

Convenient Free Carts

Love how easy it is to redeem rewards and explore new products!

Response from developer

Thank you for the kind review! We’re happy you’re enjoying the rewards and discovering new products through the app.

Awesome Way to Get Free Products

This app is simple and clean. Very cool to see what stores have products for me to redeem and track my points regardless of where I am shopping. More brands should adopt!

Response from developer

Thank you for the great feedback! We’re happy you’re enjoying the simple experience, finding nearby rewards, and tracking your points easily. We appreciate your support!

QR scanner.

Says they fixed the QR scanner but it won’t work at all.

Response from developer

We’re really sorry you’ve had trouble with the QR scanner. We’ve addressed many of the reported scanning issues and have seen improvements, but we’re continuing to make it more reliable. We really appreciate your feedback and patience as we keep improving the experience.

I get weed product rewards like Dutch Brothers gives me free coffee

It’s cool to walk out of dispensaries with a cart I buy all the time for a penny. It’s kind of exhausting to chase my favorite brand around weed maps dispensary sales.

Love it

Cool app, I like that there’s real loyalty for weed brands now

Response from developer

Thank you for the great review! We’re happy you’re enjoying a loyalty experience created for your favorite brands.

Cool but..

Your scan feature in your app don’t work.

I have to use my camera app to scan the QR (which takes me to the obsolete website, which has a link that takes me to cannopy app) to get my chips.
I’m glad I can still get chips somehow

Response from developer

Thanks for your feedback — really appreciate you sticking with us through the transition. What you’re likely scanning is a temporary QR code that was used during the transition from Craft Brand Rewards to Cannopy. For a short period, those codes were meant to direct users to the new app, but they unfortunately aren’t redeemable for chips. That said, we definitely want to make this right. If you reach out to support@cannopy.com with details of your purchase, our team can verify it and issue you valid QR codes so you can still earn your chips. Also, any newer QR codes marked with the Cannopy logo should scan directly within the app like normal. We truly appreciate your loyalty and are continuing to improve the in-app scanning experience.

QR codes

I can scan the QR codes just fine with my camera, but when I use the app to scan it, it don’t work

Great idea!

I like how easy it is to earn chips and use them for offers. The app is simple and fun to use. Love it!

Response from developer

Thank you! We’re glad you’re enjoying how easy it is to earn Chips and redeem offers. We appreciate your support!

This app sucks bad

This app sucks sooooo bad because out of 30 scans it only scanned 6 all the others said the code didn’t exist at all which is crazy because I bought 30 packs and I’m NOT getting any rewards

Response from developer

Hi — we're really sorry for the frustration here. That's definitely not the experience we want you to have, especially after supporting the brand with that many purchases. It sounds like you may be scanning QR codes that were originally created for the old Craft Brand Rewards app. Those legacy codes weren't initially configured to work in the new Cannopy app, which is why you may be seeing the "code doesn't exist" message. That said, we want to make this right. As a courtesy to Craft and to loyal customers like you, we've updated our system so that older Craft codes will be eligible in the new app for a conciliatory Oil-branded chip reward starting tomorrow (02/14/2026). Please reach out to us directly at support@cannopy.com so we can square this away for you personally and make sure you receive working rewards for the products you've purchased. If you can include a few photos of the packs or codes, that will help us resolve this even faster. We truly appreciate you sticking with us through the transition, and we're committed to getting this fixed for you.

What a time to be alive!

I get free coffee from my coffee app, now I get essentially free weed from my weed app! Let’s go!

Rewards for shopping

Love getting rewarded for loyalty at my favorite shops

Response from developer

Thank you! We’re glad you’re enjoying rewards from your favorite shops. We appreciate you being part of our community!

Amazing!

Easy to use, puts all my favorite rewards in one place.