Credit Acceptance Mobile User Reviews
Customer Experience
~ Based on 186 written reviews from the US App Store.
What users say
Summarized from real user reviews of Credit Acceptance Mobile. Based on 4.1K reviews and a 4.4/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Easy to use
- 🚀Convenient payment options
- 🚀Helpful reminders
- 👍Great customer service
- 👍Reliable app
- 👍Intuitive interface
Negative things
- 💰High interest rates
- 💰Excessive fees
- 🐛Login issues
- 🐛Glitchy app performance
- 🐛Unreliable payment processing
- 🤬Unethical business practices
Is Credit Acceptance Mobile Safe?
Credit Acceptance Mobile appears safe based on user ratings. AppsHunter Safety Score for Credit Acceptance Mobile is 88/100.
This assessment is based on 4,141 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 4,141 App Store ratings for Credit Acceptance Mobile.
Is Credit Acceptance Mobile Legit?
Credit Acceptance Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Credit Acceptance Mobile is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I will always use you for any future car purchases.
Got a f150 for about 16,000 at the dealership after approve it turn out to be 38,000 truck but not only that engine was bad and I bought the extended warranty which a year later of the truck being in the shop was decline I’m still paying my debt on timely matter but once I’m done I would never refer or mention this lender ever!!!
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Why do I have to pay a processing fee to give you money ??
This app is extremely easy to use!
interest rate is really high
Very good company to work with
I’m hate that I ever signed a contract with this company I don’t recommend 0/10
I love making payments online it's very easy
Credit acceptance is horrible. They have the highest interest rates that you could have even with a good credit score. They also charge a $3.75 fee to make a payment. That’s on time which is a scam. My monthly balance keeps going up yet. I have never missed a payment or been late. That makes no sense. Also, the balance that’s owed for the vehicle is not going down after a year somehow has gone up, do not go with this company, avoid them at all cost. You will regret it. I am trading in my vehicle to get away from them.
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Just like to say that I am very happy that Credit Acceptance gave me a chance sometimes that’s all you need just that one company to give you that opportunity so thank you
Easy to use. Only problem I have is the processing fee over $3 for every transaction.
Why would you chafe 3.75 to make a payment on a free website. It’s ridiculous.
Excellent Service! Thanks
Just got my loan and i can’t even use the mobile app. Every time i open it says “retry”. I always have to log in on the browser just to see account information. Why have the convenience of an app if it never works?!
Way expensive wouldn’t suggest using them
Both of the people I talked to were extremely rude and short with me, I’m trying to understand things that they are telling me and they are getting a attitude with me about it. It’s their job to help people and service them yet they are getting annoyed with me. If you can’t control something as simple as that, maybe it’s time to find a new job.
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When u called to talk to someone the first time about a payment arrangement and they don't want to help u out then u call back later and talk to someone different and they help u out with a car payment arrangement and ask when u can do it and actually acknowledge that u r doing the best u can thank u for the customer service lady that took time out to help me
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I think it is absurd that I have to pay almost 4 dollars in fees on top of the amount that I’m already paying for my card note
Excellent loan I could ever ask for
Stop to forcing massive updates
