App sucks
They intentionally bury the option to pay money towards your principal so they can make more money on interest. They also force you to have a savings account with them and if you want to pay money towards principal you need to put money into the savings account they force you to have. Their app is not user friendly and would be a lot easier to use if you could just check off a box in the app that applies your over payment towards principal. I’ve never had so much trouble trying to pay extra money towards principal in the past 35 years I’ve owned cars.
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C1
To complicated to tranfer money to external. Activity takes forever to post
Easy to use
No searching for links or help because you cannot find anything. Very easy to use.
Very easy to use
Very easy to use app.
User Friendly
Easy App
CU1 App
The app is very easy to use and convenient. I have to issues and the 2FA adds additional security.
Trash
Bank is trash nothing but issues just trying to update you number makes my blood pressure go high , When you depsite cash at atm it dose not show up for close to an hour which freaks me because I am thinking there’s something wrong i 100 percent hate this bank
Security
I have to keep changing my password to get in my account
Great CU 1
The best
Great app
Easy to use great app love this bank
My review
Impressive
Much Room for Improvement
I’ve been with Credit Union 1 for 8 years & while there have been some improvements over the years, the app is still difficult to navigate and not the most user friendly.
A huge improvement would be making it easier to initiate cross-bank transactions.
A huge improvement would be making it easier to initiate cross-bank transactions.
Nobody gets a perfect score
I love the functionality of the mobile app. And as the title says nobody gets a perfect score. There’s always room for improvement.
Okay
Pretty simple app which isn’t a bad thing but sometimes glitchy compared to bigger banks
Room for improvement
Convenient but not as user friendly as other online banking apps
Accurate
Kinda slow with updating what you have and what’s been taken. Things just need to be accurate that’s all
Surprise they’re in business at all!
Often 10+ people eating and maybe 2 people working!
Better
Better layout, still slow posting of credit card payments but way better
IMO
Simple usage; complete in design; actually well thought through product!
Love it
This app lets me do everything I need with my money.
