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Tyler Crew Mobile

Tyler Crew Mobile

by Tyler Technologies, Inc

396 ratings
90 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • November 29, 2017
  • August 4, 2026

Features

Developer

Tyler Technologies, Inc
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Tyler Crew Mobile screenshot #1 for iPhone
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About

This app enhances safety and preparedness for fire crews by providing intelligent dispatching and context-aware critical information. It offers real-time access to call details, responder locations, building maps, and secure communication, ensuring users have essential data at their fingertips.

✓Intelligent fire-specific dispatching
✓Context-aware critical information
✓Easy-to-read route to calls
✓Responder location and ETA tracking
✓Instant access to building maps and preplans
✓Secure communications
✓Real-time call details and incident narrative
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What users say

Summarized from real user reviews of Tyler Crew Mobile. Based on 396 reviews and a 3.7/5 average, it highlights the 5 positives and 11 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Speeds up response times and reduces radio transmissions
  • 🗺️Large turn-by-turn directions with distance information
  • 💬Effective communication and messaging with dispatch
  • 📱Improving over time with regular updates
  • ✅Useful for managing unit status and availability

Negative things

  • 🐛App crashes constantly and frequently
  • 🔌Persistent connectivity and internet connection issues
  • 🔐Frequent unexpected logouts
  • 🗺️Poor mapping and routing quality
  • ❌Unresponsive and frozen interface
  • ⚠️Unreliable GPS causing incorrect auto-status changes
  • 🎨Poor UI design with cluttered layout
  • 📵False 'no internet connection' errors despite connectivity
  • 🔧Inadequate technical support from vendor
  • ⏱️Requires daily app restarts
  • 🔤Text rendering issues with unreadable font sizes
See all reviews

What's New in Tyler Crew Mobile

2026.2.1

August 4, 2026

Fire Field Mobile has been renamed to Crew Mobile When more than 250 roadblocks exist, they are automatically filtered by proximity to improve route-solving performance A Scan Plate button was added to the Vehicle Search screen, allowing you to take a photo of a plate to populate the Plate Number and Plate State fields. A new Call Log tab has been added to the Call Details screen, displaying information from the Enterprise CAD call log. Benchmark times entered in Crew Mobile or Enterprise CAD now automatically synchronize with the call The Secondary Location screen has been enhanced to display a green checkmark for geo-verified locations. Routing will also attempt to route to non-geo-verified locations when a matching address is found through Esri Online. Create Call widget was updated to have a field to enter a qualifier for the call location Bugfix for MFA/TOTP UI screen entry

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User reviews

Most RecentHighest RatedLowest Rated

User Friendly

I enjoy using the app option more that the desktop version. Very easy to use map feature is quick to show where the incident is and how far away others are to your destination.
Mr. Sir ManMr. Sir Man

Great Product

Great Product
ChiefsixChiefsix

Difficult

The app is difficult to navigate and has poor interface. It does give basic information however it logs you out continually and can be difficult to get logged back in.
Firefighter 4800Firefighter 4800

Login problems

Always having issues logging in to one device or another
FD 8FD 8

MFA on IPhones

New update when trying to paste or copy the MFA into the boxes all the numbers go to the first box. Can’t log into crew force now
jbruster1119jbruster1119
See 85 more reviews

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User experience

🐞

Reported Bugs

12 issues

App freezes and becomes unresponsive

Bug

Login failures on multiple devices

Bug

Internet connection detection failures

Bug

GPS jumping and inaccurate location tracking

Bug

Auto-enroute triggering before crew reaches apparatus

Bug

Call narratives not populating, showing blank screens

Bug

App crashes after updates

Bug

Unit selection missing after latest update

Bug

Read-only mode preventing app functionality

Bug

Session timeouts without warning

Bug

Dispatch connection failures

Bug

Battery drains rapidly

Bug
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Requested Features

7 requests

Apple CarPlay integration for vehicle displays

Feature

Background app functionality without keeping app open

Feature

Improved mapping and routing algorithms

Feature

Better UI/UX design with larger, clearer icons

Feature

Desktop/computer version of the application

Feature

Unit selection option during login

Feature

Improved notification system

Feature

FAQ

What does the CrewForce app do?

CrewForce is designed to enhance the safety and preparedness of fire crews. It offers intelligent, fire-specific dispatching capabilities and provides context-aware critical information relevant to a user's role and location. This ensures mission-critical information is readily available.

What are the key features of CrewForce?

Key features include an easy-to-read route to calls, location and estimated time of arrival for other responders, instant access to building maps and preplans, contact information, real-time call details, secure communications with dispatch and responders, and immediate access to incident summary reports.

Is CrewForce free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. It is specifically designed for licensed users of Tyler Technologies’ New World Fire software solutions.

Who is the target audience for CrewForce?

The app is intended for licensed users of Tyler Technologies’ New World Fire software solutions, which primarily includes fire crews and personnel involved in emergency response operations.

How does CrewForce improve fire crew operations?

By providing real-time, context-aware information such as responder locations, building maps, and incident details, the app helps fire crews stay safer and better prepared. It ensures they have the necessary information at their fingertips, reducing delays and improving operational efficiency.