Tyler Crew Mobile

Tyler Crew Mobile

by Tyler Technologies, Inc

439 ratings
91 reviews
Free

Details

Released
November 29, 2017
Updated
October 19, 2026

Features

Background Location Access

Tyler Crew Mobile screenshot #1 for iPhone
Tyler Crew Mobile screenshot #2 for iPhone
Tyler Crew Mobile screenshot #3 for iPhone
Tyler Crew Mobile screenshot #4 for iPhone
Tyler Crew Mobile screenshot #5 for iPhone
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About

This app enhances safety and preparedness for fire crews by providing intelligent dispatching and context-aware critical information. It offers real-time access to call details, responder locations, building maps, and secure communication, ensuring users have essential data at their fingertips.

✓Intelligent fire-specific dispatching
✓Context-aware critical information
✓Easy-to-read route to calls
✓Responder location and ETA tracking
✓Instant access to building maps and preplans
✓Secure communications
✓Real-time call details and incident narrative
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What users say about Tyler Crew Mobile

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+1

What's New in Tyler Crew Mobile

2026.4

October 19, 2026

Tapping the new Open Details button on Perimeter tooltips lets you view the perimeter’s entire description. Audible alerts now play when you have the app in the background. If you log in without a unit number, a new warning message displays to remind you that some functionality will be unavailable. Attachments up to 100MB can now be uploaded on the Call Details and Call Search Details screens. You can also select multiple attachments at once.

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User reviews

I love it to cut down on radio transmissions

The push to go available really speeds things up and saves air time. I like the large turn by turn directions with the distances too.

User Friendly

I enjoy using the app option more that the desktop version. Very easy to use map feature is quick to show where the incident is and how far away others are to your destination.

Great Product

Great Product

Difficult

The app is difficult to navigate and has poor interface. It does give basic information however it logs you out continually and can be difficult to get logged back in.

Login problems

Always having issues logging in to one device or another

Developer apps

User experience

🐞

Reported Bugs

12 issues

App freezes and becomes unresponsive

Bug

Login failures on multiple devices

Bug

Internet connection detection failures

Bug

GPS jumping and inaccurate location tracking

Bug

Auto-enroute triggering before crew reaches apparatus

Bug

Call narratives not populating, showing blank screens

Bug

App crashes after updates

Bug

Unit selection missing after latest update

Bug

Read-only mode preventing app functionality

Bug

Session timeouts without warning

Bug

Dispatch connection failures

Bug

Battery drains rapidly

Bug
✨

Requested Features

7 requests

Apple CarPlay integration for vehicle displays

Feature

Background app functionality without keeping app open

Feature

Improved mapping and routing algorithms

Feature

Better UI/UX design with larger, clearer icons

Feature

Desktop/computer version of the application

Feature

Unit selection option during login

Feature

Improved notification system

Feature

FAQ

What does the CrewForce app do?

CrewForce is designed to enhance the safety and preparedness of fire crews. It offers intelligent, fire-specific dispatching capabilities and provides context-aware critical information relevant to a user's role and location. This ensures mission-critical information is readily available.

What are the key features of CrewForce?

Key features include an easy-to-read route to calls, location and estimated time of arrival for other responders, instant access to building maps and preplans, contact information, real-time call details, secure communications with dispatch and responders, and immediate access to incident summary reports.

Is CrewForce free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. It is specifically designed for licensed users of Tyler Technologies’ New World Fire software solutions.

Who is the target audience for CrewForce?

The app is intended for licensed users of Tyler Technologies’ New World Fire software solutions, which primarily includes fire crews and personnel involved in emergency response operations.

How does CrewForce improve fire crew operations?

By providing real-time, context-aware information such as responder locations, building maps, and incident details, the app helps fire crews stay safer and better prepared. It ensures they have the necessary information at their fingertips, reducing delays and improving operational efficiency.